Back

Sterling McCall Chevrolet

Houston, TX

4.1
764 Reviews

17800 North Freeway

Houston, TX

77090

Directions

By Type

Showing 764 reviews

November 20, 2024

Nice service Good deals Excellent customer service especially the service advisor Her name was Syquia She did Great Excellent Customer service More

by Hasan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syquia Was the best Excellent customer service
Nov 21, 2024 -

Sterling McCall Chevrolet responded

Hi, we're happy to hear you had such a positive experience with Syquia! We do hope we can be of assistance in the future. Take care!

November 19, 2024

I have 2 trucks that I bought in for oil changes. The first truck no air was added to vehicle and I had to call after 3 hours to ask to see if my car was ready!I was told what needed to be done afte More

by JoSallie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Nov 22, 2024 -

Sterling McCall Chevrolet responded

JoSallie, I’m sorry to hear about the trouble you're having with your vehicle service. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Tim Harless, General Manager tharless@SterlingMcCallChevy.com

November 19, 2024

Frindley staff. Easy to work with. Good prices and zibwould happily recommend them four your purchase More

by Crh7064
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Gutnick
Nov 21, 2024 -

Sterling McCall Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

November 18, 2024

Once they sell the car they no longer care. Diag time is too long with no accommodations for me to continue to get to work. This is a brand new car that i have not had even 3 months abd already More

by Anellets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandro, Digital AirStrike
Nov 21, 2024 -

Sterling McCall Chevrolet responded

Anellets, I’m sorry to hear about the trouble you're having with your new vehicle. After checking our records, I couldn't find any details of your visit in service, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Tim Harless General Manager tharless@SterlingMcCallChevy.com

November 18, 2024

Sterling McCall Chevrolet I purchased my new 2024 chev trailblazer 8/26/2024. Not even 3 months. It has now been to the dealership for maintenance twice because it keeps leaving me in dangerous situations More

by Anellets
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Allison
Nov 21, 2024 -

Sterling McCall Chevrolet responded

Anellets, I’m sorry to hear about the trouble you're having with your new vehicle. After checking our records, I couldn't find any details of your visit in service, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Tim Harless General Manager tharless@SterlingMcCallChevy.com

November 16, 2024

Great service. Great service. Great service Great service. Great service. Great service. Great service. Great service. More

by Steven waters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William kirchner
Nov 18, 2024 -

Sterling McCall Chevrolet responded

Hi Steven, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Sterling McCall Chevrolet.

November 15, 2024

The sales person was very helpful and the finance department helped us get through the process in a timely manner More

by denny-george
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint hayman
Nov 18, 2024 -

Sterling McCall Chevrolet responded

Hi Denny, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2024

Satisfactory repair service. Time delay when waiting for oil change could be better. I don't receive coupons by mail any longer. More

by W. (Bud) Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan - 5 stars
Nov 18, 2024 -

Sterling McCall Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. If you are willing to give us another chance, please contact us at (281) 397-8600 so we can understand your situation better to try and turn your experience around. Thank you, Sterling McCall Chevrolet

November 11, 2024

Quick to sell vehicle but unresponsive regarding numerous requests for warranty paperwork or owners manual More

by Kenneth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Harless
Nov 13, 2024 -

Sterling McCall Chevrolet responded

I apologize that you experienced a lack of communication in regard to obtaining your warranty paperwork. Can you please contact me so I can make this right? I cannot find your name in our database; I would like to hear back from you at your earliest convenience. Tim Harless General Manager tharless@Sterlingmccallchevy.com

November 09, 2024

Very professional and good customer service and support quick good waiting room go coffee water More

by bumperscharles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allyson, Digital AirStrike
Nov 12, 2024 -

Sterling McCall Chevrolet responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

Nov 12, 2024 -

Sterling McCall Chevrolet responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

...
5
...