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Sterling McCall Chevrolet

Houston, TX

Overview
Reviews
Vehicles
4.2
848 Reviews
Call Dealership (281) 397-8600

17800 North Freeway

Houston, TX

77090

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Showing 848 reviews

March 10, 2025

They checked me in and completed the task in a reasonable amount of time. They listened to my wants and followed them through the process. More

by ralphrobson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asim Khan
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Mar 13, 2025 -

Sterling McCall Chevrolet responded

Hi, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2025

I appreciate being seen right away…I do not like that this dealership does not have loaner cars…they will Uber you home within 20 miles but if you have errands to run good luck. More

by Wetcock83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafferty
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Mar 12, 2025 -

Sterling McCall Chevrolet responded

Mr. Wetcock83, I am happy that we were able to see you and get you taken care of in a timely manner. Our loaner fleet is extremely small and limited. We do have an agreement with Hertz to rent our clients vehicles at our cost of 44.00 per day rented. I'm glad that Brad got you taken care of. Thank you for your business and we hope to take care of you again in the future! Best Regards, Kyle Mixon Service Director wmixon@Sterlingmccallchevy.com

March 05, 2025

Oil change and state inspection took four hours. This is with an appointment. The staff are really nice and helpful but service management is asleep at the wheel. Unacceptable. I can go to a qu More

by da_bolls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken
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Mar 09, 2025 -

Sterling McCall Chevrolet responded

Da_bolls, My apologies for what you experienced. This is not a what should have happened. We strive to excellence. I cannot find your name in the system can you please reach out to me at the number listed below? Thank you Best Regards, Kyle Mixon Service Director 281-784-5012

March 04, 2025

Yasmeen in service Was very helpful I love the communication with her she was great More

by Jasonflores20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yasmeen Zorrilla
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Mar 09, 2025 -

Sterling McCall Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2025

Sales person saved a sale and gets a 10+. Finance was horrible. Very non responsive to several phone calls and non responsive to my finance institution. More

by pennyswalling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny G
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Mar 08, 2025 -

Sterling McCall Chevrolet responded

Thank you for your review. I apologize on behalf of the finance department. Please email me at your earliest convenience so we can setup a meeting to discuss how I can assist you further with anything you need. Kind Regards, Tim Harless General Manager tharless@sterlingmccallchevy.com

March 03, 2025

Easy sale. Salesman not pushing all dealer add ons which drives up internet price. Great to deal with. More

by Dpolnick5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint
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Mar 08, 2025 -

Sterling McCall Chevrolet responded

Hello, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 03, 2025

My salesman was a great guy. We did not waste no time. I was happy with my 2025 Chevrolet single cab. More

by pfausto610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reinier
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Mar 09, 2025 -

Sterling McCall Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 03, 2025

A Chevy dealership offers a great selection of reliable vehicles, excellent customer service, and competitive pricing, making it a top choice for car buyers. More

by Ashlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asim
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Mar 09, 2025 -

Sterling McCall Chevrolet responded

Hi Ashlan, thank you so much for your positive comments about Sterling McCall Chevrolet! We hope you have a great day!

March 01, 2025

They have a very good customer service team I very satisfied with the service they provide More

by juanmarisol.jh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Report | Print
Mar 04, 2025 -

Sterling McCall Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2025

Thanks to Ninete and Jasmine for the service and excellent communication and help looking forward to come back for another service More

by Ayooalexx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ninete,jasmine
Report | Print
Mar 03, 2025 -

Sterling McCall Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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