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Sterling McCall Chevrolet
Houston, TX
813 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 813 reviews
January 25, 2025
I needed to get my Silverado back on the road fast. Ben Hall did everything he could to get everyone on board with a plan to make that happen! I definitely recommend their service department! Ben Hall did everything he could to get everyone on board with a plan to make that happen! I definitely recommend their service department! More
by Zach
Employees Worked With
Ben Hall
January 24, 2025
I definitely would NOT recommend this dealership since they don’t own up to their mistakes. I had my truck in for a transmission fluid flush back in early November. They also performed diagnostic on my di they don’t own up to their mistakes. I had my truck in for a transmission fluid flush back in early November. They also performed diagnostic on my display to fix a CarPlay issue and updated my radio system. I had my truck for 5 years with the same OEM battery, never a problem. 2 weeks after I got my truck back, I left it in my driveway for 5 days and the battery was completely drained. I replaced the battery myself and after a 1 week work trip, it was completely drained and bad again! I went through 3 batteries, checking voltage each time, before taking it back to them explaining that it had a parasitic drain on the battery. They diagnosed the issue as an internal failure of the BCM and quoted me another $750. I never had any issue with parasitic drain until they serviced my vehicle in November. They refused to take responsibility for the damaged BCM and said it’s impossible they could have done something wrong because they are “trained professionals and I have to trust that”. Yea…okay. Very disappointed with this experience after coming from a family who has always only owned GM vehicles. Maybe it’s time to look at something different. More
by ryanhodgins
Employees Worked With
David Guerrero and Bianca (Advisor)
January 21, 2025
I’ve never experienced such bad service like I experienced in the service department . The service representative was not experienced in customer service in my opinion experienced in the service department . The service representative was not experienced in customer service in my opinion More
by Mario Rubio
Employees Worked With
Juan Garcia
January 16, 2025
Was very expensive so i hope the work done was profesional but Ben helped so much and went the extra mile to help me during a very stressful situation, I am very greatfull. profesional but Ben helped so much and went the extra mile to help me during a very stressful situation, I am very greatfull. More
by Jaime Hernandez
Employees Worked With
Ben
January 16, 2025
Given a Big Shout to Sam in Sales and Eugene in Finance, These Gentlemen took very good care of My Wife and I when we Purchased our Silverado from start to finish with the purchase. Eugene was very Finance, These Gentlemen took very good care of My Wife and I when we Purchased our Silverado from start to finish with the purchase. Eugene was very personable and a pleasure to deal with as well as Sam. I will definitely use sterling McCall again , They Treat you Right .Thanks again. More
by southernfried
Employees Worked With
Sam in sales and Eugene in finance
