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Sterling McCall Chevrolet

Houston, TX

4.1
731 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 731 reviews

February 05, 2021

did you ever return the Corvette you stole? I can't imagine having my dream car stolen and then resold by a dearer ship that then tried to lie about it. for anyone looking to do business with this comp More

by vox
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Sebastian, Jason Van Alstine
February 03, 2021

Disappointed in the service department and with the treatment I received. Poor experience with Chevrolet and will not purchase another. Service definitely has gone down. More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Feb 05, 2021 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize for your experience with our service department I would like an opportunity to fix this and to earn your business, please contact me at wmixon@mundaychevy.com. I look forward to speaking with you. Kyle Mixon Service Manager

Feb 05, 2021 -

None responded

Hello Kyle. I will be in tomorrow because the engine light is still on.

February 01, 2021

Worst service ever - brought my 2019 pickup in for warranty work on a check engine light and leak around the seal on the back window - ended up with scratches on the passenger bed side - someone used More

by corlando60
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pat Hall
Feb 05, 2021 -

Sterling McCall Chevrolet responded

Dear Mr. Orlando: Once again, please accept our apologies for your Silverado. We were looking forward to resolving this matter for you today, but obviously, you have decided to go in another direction. We appreciate you bringing this matter to our attention. We wish you all the best moving forward. Regards, William “Kyle” Mixon Service Manager

January 27, 2021

People make a dealership work. Shawna Winters-Ratz in service is first class. Call and ask for her when scheduling you service work you will be glad you did More

by mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawna Winters-Ratz
Jan 27, 2021 -

Sterling McCall Chevrolet responded

Thank you Mark for your kind words for Shawna! We are thrilled that she provided you with a first class service visit. We look forward to your business with us again!

January 17, 2021

First of all this stuff their act like they know nothing about what they're doing my experience was horrible and I don't suggest anybody going to Sterling McCall Chevrolet they have Liars for employees and More

by tammysandwick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roger in finance, Sal Martinez
Feb 03, 2021 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize for your shopping experience with us. I would like an opportunity to fix this and to earn your business, please contact me at mcaraway@Sterlingmccallchevy.com. I look forward to speaking with you. Maurice Caraway General Sales Manager

December 22, 2020

Absolutely terrible. Sold a 2020 Corvette C8 that was ALREADY SOLD to another customer. They can’t even obtain the title for the Vette C8 they sold because it already belonged to a customer who paid in a More

by colewhitaker11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Kaczmarski, Justin Dewoody, Keith Moore, Lewis Goins, Karl Erazo, Oscar Guevera, Kenny Gutnick, Sal Martinez, Edgar Davila, Hyder Alkhazali
August 28, 2020

So let me spare anyone looking for a Chevrolet, the hassle of driving to and dealing with this dealership. I was lured there by an online search of the vehicle I was looking for. I drove 47 miles to More

by RAW316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr. Hidalgo
August 18, 2020

I didn't buy anything when I was up there but the sales person, Mike (MK) was great in helping me out. He was patience with me and understood my situation. I only dealt with him. Mike treat you like he bei More

by holcomb_sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike (MK)
Aug 21, 2020 -

Sterling McCall Chevrolet responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Mike. Please let us know if we can ever help you in the future. -Sterling McCall Chevrolet Team

July 10, 2020

* * * * * Excellence * * * * * BEST PLACE TO BUY ! HAD FAMILY TRAVEL OVER AN HOUR AWAY TO PURCHASE WITH PLEASANT! GREATEST EXPERIENCE EVER , THANK YOU STERLING MCCALL CHEVROLET , YO More

by jrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Erazo
Jul 14, 2020 -

Sterling McCall Chevrolet responded

Thank you for the feedback! We are happy to hear about your positive experience at Sterling McCall Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! -Sterling McCall Chevrolet Team

July 10, 2020

I went to the dealership to get a new car and trade in my old one. The outstanding service we received from Justin Reyes was absolute remarkable. We will definitely only be dealing with Mr. Reyes from now an More

by Mindwideopentx
Recommend Dealer
Yes
Employees Worked With
Justin Reyes
Jul 14, 2020 -

Sterling McCall Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -Sterling McCall Chevrolet Team

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