Sterling McCall Chevrolet
Houston, TX
Filter Reviews by Keyword
By Type
Showing 731 reviews
did you ever return the Corvette you stole? I can't imagine having my dream car stolen and then resold by a dearer ship that then tried to lie about it. for anyone looking to do business with this comp imagine having my dream car stolen and then resold by a dearer ship that then tried to lie about it. for anyone looking to do business with this company read this story. https://www.corvetteforum.com/articles/drop-ship-nightmare-dealership-sells-c8-out-from-under-actual-owner/ More
Disappointed in the service department and with the treatment I received. Poor experience with Chevrolet and will not purchase another. Service definitely has gone down. treatment I received. Poor experience with Chevrolet and will not purchase another. Service definitely has gone down. More
Worst service ever - brought my 2019 pickup in for warranty work on a check engine light and leak around the seal on the back window - ended up with scratches on the passenger bed side - someone used warranty work on a check engine light and leak around the seal on the back window - ended up with scratches on the passenger bed side - someone used my running board to work on the window and must have had a zippered jacket on or something - these were NOT there when I brought it in - in fact the service guy that originally checked my pickup in took pics of a couple door dings - so when I noticed these scratches after I got home I brought it back and the guy NEVER apologized - in fact he insinuated that they would not use the running boards to work on the window - then he called the service manager over and again not one apology - he said he would send it over the his body shop to see what could be done - I couldn't stay so i said I would be back - however Im going to hire an independent body shop - they feel most of it can be buffed out Im pretty sure these words are a waste of my time because I doubt anyone cares at this dealership - but I received this review link. So NO I DO NOT recommend this location and will tell everyone that asks. More
People make a dealership work. Shawna Winters-Ratz in service is first class. Call and ask for her when scheduling you service work you will be glad you did service is first class. Call and ask for her when scheduling you service work you will be glad you did More
First of all this stuff their act like they know nothing about what they're doing my experience was horrible and I don't suggest anybody going to Sterling McCall Chevrolet they have Liars for employees and about what they're doing my experience was horrible and I don't suggest anybody going to Sterling McCall Chevrolet they have Liars for employees and they have managers that don't know what they're doing and their cars run like crap the used cars do More
Absolutely terrible. Sold a 2020 Corvette C8 that was ALREADY SOLD to another customer. They can’t even obtain the title for the Vette C8 they sold because it already belonged to a customer who paid in a ALREADY SOLD to another customer. They can’t even obtain the title for the Vette C8 they sold because it already belonged to a customer who paid in advance for it, yet sold it for $100k. Liars and thieves, no mutual respect between dealer and customer More
So let me spare anyone looking for a Chevrolet, the hassle of driving to and dealing with this dealership. I was lured there by an online search of the vehicle I was looking for. I drove 47 miles to hassle of driving to and dealing with this dealership. I was lured there by an online search of the vehicle I was looking for. I drove 47 miles to go and look at the vehicle. Upon arrival I found that the vehicle I was after, had now been modified with nearly 20k of equipment. This was not reflected on the website. I stood in the showroom for nearly 10 minutes opening and closing the door of this vehicle, which drew the attention of none of the 4 salesman I observed sitting in their cubicles with no clients. I then followed a salesman into his office and asked if would like to help me. He was the only thing that was good about this entire experience. His name was Mr. Hidalgo. We then discussed other options as there were a few. I then test drove a vehicle. Another family was looking to buy this vehicle when I returned, which was not an issue as this one was not the color I wanted. I then told Hidalgo I would be back in two days with my wife to see if she like the vehicle. Two days later I returned, planning to buy the truck. After returning from a test drive I found there to be another "buyer" who wanted the truck. I told him and my salesman that the truck was no longer on the market. Hence when all the shenanigan's ensued. After working the deal for nearly two hours, we were close to the deal. I was told we needed to go to finance and then when I brought my trade in that we could adjust the trade price. The finance guy, then wanted me to sign the contract for the price that I had not agreed to. I told him that I would not be signing and that I needed the contract to take to my bank for outside financing. He refused, stated "well I guess we are not signing anything tonight then" . He then left his office and returned with the Sales Manager. This man proceeded to tell me that the deal was the deal and that they were not going to give me anything more for my trade and that I childish for having sentimental attachment to my trade. I attempted to explain that it was not sentimental attachment, it was just knowing what my trade was worth. Considering that this was a sight unseen offer they had made me, I merely explained that the vehicle was worth more than what they were offering. The sales manager then said, "okay, if that is what you think, we will see when you bring it up here and we will start all over". I stated that I did not want to start all over, but that we should only need to adjust the price of the trade. He stated that , "this is not how we do business here". At which point me and my wife stated that we would not be doing business at all and got up and left. No more than reaching our vehicle in the parking lot, my phone rang. It was the sale manager explaining that since I left on the deal they were going to sell the truck to the other "buyer" I said great sell it. It should be noted that the other "buyer" hung out the whole time and was supposedly brokering a deal on the other colored truck. I observed him drive this vehicle around back, to the back lot. Odd for a non employee to do, right? That is because the other buyer was an employee, that I recognized from the day before sitting in his office doing nothing. They had this man change clothes and act like a buyer to try to get me to buy the truck. Crazy right. Understandably upset, I contacted a salesman at the dealership we get all of our Police Vehicles from to ask him to check if the vehicle was available and to see if he could get it on his lot. Mind you this is 3 days later and over a weekend. He called within an hour and said the vehicle was still available and wanted to know if I wanted to proceed. I thanked him for his help and told him no, that I was going to go a different route all together. The morale of the story is to stay away from Sterling McCall Chevrolet. They may have changed the name from Munday, however they still have the same group of unprofessional, unethical staff working there. They have been reported to the BBB as well. Stay Away From This Place. Ryan More
I didn't buy anything when I was up there but the sales person, Mike (MK) was great in helping me out. He was patience with me and understood my situation. I only dealt with him. Mike treat you like he bei person, Mike (MK) was great in helping me out. He was patience with me and understood my situation. I only dealt with him. Mike treat you like he being knowing you for years. More
* * * * * Excellence * * * * * BEST PLACE TO BUY ! HAD FAMILY TRAVEL OVER AN HOUR AWAY TO PURCHASE WITH PLEASANT! GREATEST EXPERIENCE EVER , THANK YOU STERLING MCCALL CHEVROLET , YO BEST PLACE TO BUY ! HAD FAMILY TRAVEL OVER AN HOUR AWAY TO PURCHASE WITH PLEASANT! GREATEST EXPERIENCE EVER , THANK YOU STERLING MCCALL CHEVROLET , YOU'RE THE BEST & YOU CAN FORGET THE REST ! More
I went to the dealership to get a new car and trade in my old one. The outstanding service we received from Justin Reyes was absolute remarkable. We will definitely only be dealing with Mr. Reyes from now an old one. The outstanding service we received from Justin Reyes was absolute remarkable. We will definitely only be dealing with Mr. Reyes from now and the future to come. More