Sterling McCall Chevrolet

Excellent service Ben was on top of my vehicle needs and explain everything to me , and help me a lot explain everything to me , and help me a lot More

I paid for a service that I did not receive. Had my car 2015 Chevy Malibu towed from I.10 east over to Sterling McCall on North Freeway to get a new key and key pod made and programed, car woul Had my car 2015 Chevy Malibu towed from I.10 east over to Sterling McCall on North Freeway to get a new key and key pod made and programed, car would not start after that so I had it moved( for various reasons) to another shop in Baytown where I found out that the key pod and key was not programed correctly. More

Good service but wait time for a oil change was over 3 hours with a promise of only 1.5 hours hours with a promise of only 1.5 hours More

Great customer service and satisfaction. I would recommend people to this company. I love the way the employees here treat their customers. I would recommend people to this company. I love the way the employees here treat their customers. More

Excelente atención a la hora de hacer todo el proceso para la compra del carro para la compra del carro More

Great service and price for windshield replacement. Installed and looks like new. Will be back for next service. Installed and looks like new. Will be back for next service. More

Kenneth Kenneth really made my experience great and took very good care of me I really appreciate my service rep very good and he listens to everything I had to say and he fix my car very good care of me I really appreciate my service rep very good and he listens to everything I had to say and he fix my car More

Over all the service was okay, Michelle the Rep was kind to us and informative. to us and informative. More

Excellent service, done as promised. Car was also cleaned and retrieved quickly . Alberto stayed in touch h as promised. Car was also cleaned and retrieved quickly . Alberto stayed in touch h as promised. More

Salesman PEDRO sold me used 2013 Jeep Sahara. The vehicle was not working properly, and I believe I should have been advised that the vehicle has mechanical issues. I feel that the inspection was The vehicle was not working properly, and I believe I should have been advised that the vehicle has mechanical issues. I feel that the inspection was passed without testing the vehicle because the horn would not work. I took the vehicle to another dealer because I had a very hard time communicating with the Sterling McCall. I could not get a return call and some items promised have not been fixed. I was able to speak to OSCAR GUEVERA a used car manager (is what I am told he is) to explain that no repairs could be covered under the warranty because I quote the inspector "STERLING MCCALL SOLD YOU A VEHICLE THAT WAS LEAKING OIL AND THIS IS ALL PRE-EXSISTING". I would have never purchased this vehicle knowing that it has the following issues: 1) horn not working 2) Bluetooth not working 3) brakes all around including the rotors 4) front wheel is sticking which is causing the caliper and the hoses to get chewed 5) rear brakes and rotors are metal to metal 6) oil leak at valve cover gaskets 7) seals from the front axle of the vehicle are leaking 8) Sterling McCall promised to the driver side door handle and did not. The extended warranty that I purchased at the time of that I paid CASH for my jeep confirmed that these issues are all pre-existing and nothing would be covered. The vehicle should have never been sold in that condition and could not even pass inspection. More