Sterling McCall Chevrolet

customer service here was down right atrocious it was practically non existent. i dropped my car off at 9 AM and didn’t get it back until 5:30PM and the lady who helped me had a horrible lack of communic practically non existent. i dropped my car off at 9 AM and didn’t get it back until 5:30PM and the lady who helped me had a horrible lack of communication throughout the entire process More

It's a pretty good dealership for end of the year deals. Salesmen are friendly. Ladies don't go alone and uninformed. Also, watch out for the sharks once you get into the finance room. I absolutely love my Salesmen are friendly. Ladies don't go alone and uninformed. Also, watch out for the sharks once you get into the finance room. I absolutely love my service specialist, Will. He takes care of me with a smile every single time I bring my vehicle for maintenance. More

I'm very impressed by the service I received from my service Man and the people who fixed my car everyone did an awesome job and thank you for that a very happy customer service Man and the people who fixed my car everyone did an awesome job and thank you for that a very happy customer More

Since I've been taking my truck in for any servicing, I have not had any bad things to say about this dealership, and I want to throw in a special thanks to Valery, my service advisor, she's been a very sw have not had any bad things to say about this dealership, and I want to throw in a special thanks to Valery, my service advisor, she's been a very sweet person in helping me with all my service needs! More

Service writer very knowledgeable, and polite. Very satisfied with time to do the work I requested. Very satisfied with time to do the work I requested. More

They sold me a car without oil then dint want to cancel transaction. ITS A SHAME THEY TREAT PEOPLE LIKE THAT ! transaction. ITS A SHAME THEY TREAT PEOPLE LIKE THAT ! More

Been here only two times and can say I will not be going again. The first time the person helping me was rude and not welcoming at one point she just walked away so I left then she was upset I wasn’t there again. The first time the person helping me was rude and not welcoming at one point she just walked away so I left then she was upset I wasn’t there anymore. She also was rude when I was just asking for an estimated waiting time since I was not staying at the dealer. The second time (10/16/2024) the lady helping me was a lot nicer and welcoming and everything went smoothly until it was time to pick up my car. This time she couldn’t be found and I asked people around there to help me as my car was ready. They could not find my car and were setting off the alarm of my car to find it but I saw it was already parked ready to go. I told multiple people there that my car was going off and I just needed my keys and already paid. I finally got my car and when I walked up to it only the sides of the car were clean. I had a free car wash to go with my oil change and they did not even correctly wash my car. The sides of my car are clean but the front and the back is as dirty as it was when I got there. Same bug stains and everything. More

They didn't remember to install the headlamps . When I reminded them...4:45 to late for installation after being there for more than 2hrs. They couldn't go the extra mile. My son installed them in When I reminded them...4:45 to late for installation after being there for more than 2hrs. They couldn't go the extra mile. My son installed them in 10 minutes..thank you. I am currently seeking another dealership that put in a little extra effort for the sake of customer service. I'm looking to buy a truck. I'll spend my money where I'm actually appreciated. More

Had 10 a. m. appointment for oil change. Got there and was told 4 hours. Why schedule appointment if yall ignore them. Lost a service customer and sale of new t m. appointment for oil change. Got there and was told 4 hours. Why schedule appointment if yall ignore them. Lost a service customer and sale of new tahoe. More

Great service. Easy to schedule. Easy to communicate with service advisors. Clean, helpful, good house. Easy to schedule. Easy to communicate with service advisors. Clean, helpful, good house. More