Back

Sterling McCall Chevrolet

Houston, TX

4.2
848 Reviews

17800 North Freeway

Houston, TX

77090

Directions

By Type

Showing 848 reviews

March 18, 2025

Sales man and the Sales Manger Amazing people and honest. I’m thankful to both of them More

by Mohammad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Manager
Mar 21, 2025 -

Sterling McCall Chevrolet responded

Hi Mohammad, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

March 18, 2025

i had the worst experience here. we were completely lied to about the vehicle we purchased and when we tried to discuss the visible issues, we were basically told to get over it and More

by zoedaughtrey56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sara Davis
Mar 21, 2025 -

Sterling McCall Chevrolet responded

Ms. Daughtrey, I'm sorry that your concerns weren't addressed to your liking. Please reach out to me directly so that I can help. Patrick Duffer General Sales Manager pduffer@sterlingmccallchevy.com 281-784-5008

March 18, 2025

I chose this dealership after my first visits few years ago. Ben in service took care of me, and made sure I had full knowledge about my truck issues , what was going to be repaired and my out of pocket ex More

by Ms.Knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben in service
Mar 22, 2025 -

Sterling McCall Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2025

The dealership did a good job they gave me a Report to show me what parts that I need to replace and they did a good job flushing out my transmission fluid and they wash the car good service More

by ruguevara04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle perez
Mar 22, 2025 -

Sterling McCall Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 15, 2025

Fast service and a great price! Highly recommend checking out the sterling mccall service department More

by hjelzaim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuliana
Mar 19, 2025 -

Sterling McCall Chevrolet responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2025

Great service and fixed everything I inquired. Just kept my car longer than expected. 11days. More

by Valarie421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Lafferty
Mar 13, 2025 -

Sterling McCall Chevrolet responded

Hi, thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation.

March 11, 2025

The worst customer service at this dealership. We have been trying to get a call back from the service manager since Friday. It is now the following Tuesday with 3 messages left, no returned phone More

by Alexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
Mar 13, 2025 -

Sterling McCall Chevrolet responded

Dear Alexis, We sincerely apologize for the lack of communication and the experience you described. Timely follow-ups and professional service are priorities for us, and it’s concerning to hear that we did not meet those expectations during your visit. We appreciate your feedback and will be addressing these concerns with our team to ensure we provide the level of service our customers deserve. If you’re willing, we’d love the opportunity to make this right. Please reach out to us directly at wmixon@Sterlingmccallchevy.com, and we will ensure your concerns are addressed promptly. Best regards, Kyle Mixon Service Director 281-784-5012

March 11, 2025

Friendly staff, decent prices and easy paperwork processing. Good prices on warranties. Will see how good the service department is later on. More

by Jtom2058
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Pacheco
Mar 14, 2025 -

Sterling McCall Chevrolet responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 11, 2025

Sterling use to be Munday Cheverlet ! Been 15 yrs since I purchased a new vehicle , and it was from there ! Was glad to see that the person that sold me my last vehicle still works there More

by Fred2723
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayden Kelley , Lily Ayoubi , and got to say hello the the person that sold me my first new vehicle in 2003 ! Chris Villeria
Mar 14, 2025 -

Sterling McCall Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 10, 2025

The staff was awesome! No pressure to buy,the salesman did a great job. Would definitely recommend this dealership to people I know. More

by jjsanchez97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Arturo Nieto
Mar 13, 2025 -

Sterling McCall Chevrolet responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

...
4
...