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Sterling McCall Chevrolet

Houston, TX

Overview
Reviews
Vehicles
4.1
731 Reviews
Call Dealership (281) 397-8600

17800 North Freeway

Houston, TX

77090

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Showing 731 reviews

July 18, 2023

They are not thorough with their diagnosis they need to be more sure of what's wrong with a vehicle before saying it's ready More

by Dissatisfied
Recommend Dealer
No
Employees Worked With
Tyler
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Oct 25, 2023 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize for the lack of thoroughness in their diagnosis. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Tim Harless General Manager tharless@Sterlingmccallchevy.com

July 17, 2023

Worst sales man ever. Jayden Kelley sold my son his first vehicle on Saturday. My son still does not have them vehicle. Went today to pick it up because they said it was r More

by emsangel23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jayden Kelley
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Oct 25, 2023 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize for the negative experience with sales man. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Tim Harless | Group 1 Automotive General Manager tharless@SterlingMcCallChevy.com

July 14, 2023

Great customer service my adviser was really helpful they check my truck and he was always calling me to let me know how was everything More

by Jesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Aug 02, 2023 -

Sterling McCall Chevrolet responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 12, 2023

Excellent service! Oil/filter change plus tire rotation in one hour fifteen minutes. Service advisor was very pleasant and kept me informed of vehicle progress. More

by brsamess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Tovar excels!
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Aug 03, 2023 -

Sterling McCall Chevrolet responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 10, 2023

First class customer service in the service and maintenance department hands down. They helped me when I needed it the most. More

by wcurtis9152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ninete
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Aug 02, 2023 -

Sterling McCall Chevrolet responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 09, 2023

Took my 2016 Traverse in for an Air Conditioning issue. Kept it 3 days with little to no communication. Then the next day it only blows hot air and I can’t get it to come out of the ceiling vents. Now I ha More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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July 08, 2023

Our salesperson, Ben, was very friendly, knowledgeable and helpful. No high pressure which was greatly appreciated. His follow up was also good. He was available but not pushy. Finance was easy to de More

by Gwen/Larry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Hall. 5 stars
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Aug 03, 2023 -

Sterling McCall Chevrolet responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

July 06, 2023

Sal was the best, my mom purchased her car from him a couple of years ago and SHE SAID CALL HIM AND HE GOT ME A GOOD CAR AND GREAT LOAN FAST! Thank you so SAL YOU DESERVE THE WORLD More

by KingRay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The financing guy was a good guy also, I don’t remember his name and I love the fact it was my mom birthday and they showed her some love on her day , Sal Martinez
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Jul 11, 2023 -

Sterling McCall Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 03, 2023

Always good service. Vallerie Lex is a great service advisor, she is a great asset for Sterling McCall Chevrolet. More

by afuelrail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vallerie Lex
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Aug 02, 2023 -

Sterling McCall Chevrolet responded

Thank you for your kind words for our staff, we appreciate it!

June 30, 2023

Excellent service and feedback during the process , great customer service as always at Sterling Chevy More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ninete
Report | Print
Jul 25, 2023 -

Sterling McCall Chevrolet responded

We are thrilled that you had a pleasant visit!

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