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Sterling McCall Chevrolet

Houston, TX

4.1
731 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 731 reviews

July 26, 2023

Alberto is lacking communication skills. Will not come back to this location. Was always chasing him around for updates. He would ignore my calls and not follow up like he said he would. More

by Silvestre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Perez
Oct 30, 2023 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize for the communication issues you experienced with Alberto. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Tim Harless General Manager tharless@Sterlingmccallchevy.com

July 25, 2023

Sterling McCall Chevrolet is great dealership. Car salesman Carlos A. was on point he went over and beyond to make sure I was satisfied with my new vehicle. Thanks Carlos A. KIMBERLY B. More

by Kimberly B
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos A.
Jul 28, 2023 -

Sterling McCall Chevrolet responded

Kimberly, we're happy you found Carlos to be so supportive during your experience here at Sterling McCall Chevrolet.

July 25, 2023

Will was awesome and I appreciate everything he did for me! Service was quick and thorough! Thank you so much! More

by navdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Jul 28, 2023 -

Sterling McCall Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 24, 2023

I just purchased a vehicle from Sterling McCall yesterday (07/21/2023) and Sara Davis did an amazing job and was able to get me at the numbers I was comfortable with. I was having a horrible past couple days More

by Elizabeth M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Davis
Jul 28, 2023 -

Sterling McCall Chevrolet responded

Elizabeth, thank you for sharing your positive experience! Congratulations on your new vehicle!

July 21, 2023

They took longer to fix than they told me. They did not commicate with me about the delay. More

by Ghafer17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvin
July 20, 2023

Valerie lex did an excellent job helping us and also kept us informed on the whole process thank you Valerie More

by Ismael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
valerie lex
Jul 28, 2023 -

Sterling McCall Chevrolet responded

Thank you for your kind words for our staff, we appreciate it!

July 19, 2023

Sterling Mcall a great dealership to visit and purchase a vehicle.Carlos a great salesman and Karina a great finance manager. Thanks for Great Customer Service. More

by hle0429
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Alvarez & Karime Nava
Jul 24, 2023 -

Sterling McCall Chevrolet responded

Thank you for your kind words for our staff, we appreciate it!

July 18, 2023

The sales people were magnificent. They paid attention to every detail, and did everything in their power to get the price where I needed to be. The financial department went above and More

by Cary Guess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco, jerry
Jul 24, 2023 -

Sterling McCall Chevrolet responded

Thank you for your kind words for our staff, we appreciate it!

July 18, 2023

EXCELLENT dealership and the service advisor was amazing. Very informative and she did great with keeping up with my prepaid services More

by puentjc022123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naven
Jul 24, 2023 -

Sterling McCall Chevrolet responded

Thank you for your kind words for our staff, we appreciate it!

July 18, 2023

They listened to what we wanted and found the exact car without pressuring us to select something different. More

by Liz O
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Hayman
Jul 24, 2023 -

Sterling McCall Chevrolet responded

Thank you for being our customer, we appreciate your kind words!

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