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Sterling McCall Chevrolet

Houston, TX

Overview
Reviews
Vehicles
4.1
733 Reviews
Call Dealership (281) 397-8600

17800 North Freeway

Houston, TX

77090

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Showing 733 reviews

August 22, 2023

Promise to put my license plates on my car, but they Never did. So when I did go back to Get a oil change They told me I have to pay for the license place to put on my car. More

by Cedricwingate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Report | Print
August 22, 2023

Awesome customer service. Elvin took great care of me! I love to get my truck serviced at this location. More

by glamlane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Guevera, Kenny Gutnick, Sal Martinez, Edgar Davila, Digital AirStrike
Report | Print
Sep 03, 2023 -

Sterling McCall Chevrolet responded

Thank you for your kind words about Elvin and his dedication to providing you with an excellent service experience. It was our pleasure to take care of your automotive needs. We appreciate your business and the Five-Star review!

August 21, 2023

It was excellent service and they got the job done. And fixed everything with the truck More

by jakewtaylor2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint
Report | Print
Aug 21, 2023 -

jakewtaylor2017 responded

Amazing job. On everything

Aug 23, 2023 -

Sterling McCall Chevrolet responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Aug 23, 2023 -

jakewtaylor2017 responded

Everything is amazing with the dealer very nice and friendly they do what they say they are going to do.

August 19, 2023

Service person in charge Caesar really saved me energy today proving something to them. Turns out it wasn't necessary when doing the right thing. They are wonderful in taking care of their customers. T More

by Margie
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service shop-Ceasar, Digital AirStrike
Report | Print
Sep 14, 2023 -

Sterling McCall Chevrolet responded

Thank you for choosing Sterling McCall Chevrolet! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Ceaser and his dedication to providing you with an excellent service experience. We look forward to assisting you again!

August 16, 2023

Gary in service was fantastic. Very friendly too. He is a professional. He updated me while car was in service. More

by Charlotte LeBlanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Martinez
Report | Print
Aug 18, 2023 -

Sterling McCall Chevrolet responded

Charlotte, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Chevrolet.

August 15, 2023

They tried to get as much money out of me as they could. They tried giving me the least they could for my vehicle trade. They forced me to pay for their overpriced “addendums” (dealer add-on equipment) that More

by Cntryboyblu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Raul
Report | Print
Sep 12, 2023 -

Sterling McCall Chevrolet responded

Thank you for bringing your sales experience to my attention. Ensuring your satisfaction is our ultimate goal and your feedback is important to us. We would like to use your case as a learning opportunity to improve our customer service. Please contact me at your earliest convenience. I look forward to hearing from you. Tim Harless General Manager tharless@SterlingMcCallChevy.com

August 14, 2023

Very poor communication from service department. I bought my brand new Silverado from this dealer. After few months it’s starting make loud noises from turbocharge. I brought it to service. My truck More

by qt_le75@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler
Report | Print
Jan 02, 2024 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize for the poor customer service you experienced during your service appointment. I would like an opportunity to address your concerns and to earn your business, please contact me at tharless@SterlingMcCallChevy.com. I look forward to speaking with you. Tim Harless | Group 1 Automotive General Manager Email: tharless@SterlingMcCallChevy.com

August 13, 2023

Good attitude and good fast service and gets the job done and on time as promised More

by raefbarakat1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Aug 26, 2023 -

Sterling McCall Chevrolet responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 12, 2023

Had a excellent experience. Great service. Will highly recommend. Five star service. Very satisfy. Thank you More

by Pinedas323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asim
Report | Print
Aug 26, 2023 -

Sterling McCall Chevrolet responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 12, 2023

They were very professional and courteous, although they getting started late due to an unfortunate delay, they walked to each customer car to let you know about the delay. More

by Royowens1955
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Report | Print
Sep 09, 2023 -

Sterling McCall Chevrolet responded

We apologize for the late start this time. We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

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