Sterling McCall Chevrolet
Houston, TX
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Jonathan Castro was prompt and polite. Good service and went out of his way to make everything alright, I'll give him 5 stars and we will come back, Jeff Good service and went out of his way to make everything alright, I'll give him 5 stars and we will come back, Jeff More
Your staff was very helpful and informative on our truck’s concerns. We thought that we needed actual work done on it only to find out that the previous company that did the last oil change did not pu truck’s concerns. We thought that we needed actual work done on it only to find out that the previous company that did the last oil change did not put the oil filter on tightly and the truck had a big oil spill. Thank you all for being honest and our heroes! More
Almost two hours for a oil change and tire rotation. Plus, $116 for those two things is absolutely ridiculous. Furthermore, the staff is incompetent and slow. I own three vehicles and my Nissans are ser Plus, $116 for those two things is absolutely ridiculous. Furthermore, the staff is incompetent and slow. I own three vehicles and my Nissans are serviced at Tom Peacock Nissan where service is performed in less than an hour AND the tire rotation is included with the service price. $16.99 for a tire rotation? No thanks. After 10 years of Munday Chevrolet aka Sterling McCall Chevrolet, time for a new place. No thanks. More
This is the 3rd time I’ve brought my 4 month old truck in for the same issue (Radio audio shuts off constantly). The service advisor seemed pretty incompetent when it came to solving the problem. He had very for the same issue (Radio audio shuts off constantly). The service advisor seemed pretty incompetent when it came to solving the problem. He had very poor communication. 12 days later, I finally have my truck back. Let’s hope I don’t have to bring it in a 4th time. More
Hands down the best customer service I have ever with a vehicle servicing. Alberto Perez has been the best technician and Sterling McCall has been the best place to take my vehicle. Previously I have dealt vehicle servicing. Alberto Perez has been the best technician and Sterling McCall has been the best place to take my vehicle. Previously I have dealt with other Chevy dealerships in the area but I’ve ever had any that have been so communicative and upfront on everything. I received text updates and calls every step of the way and I was even offered arrangements to pick up my car if I didn’t have a ride. If you want a competent, upfront and courteous service technician it is Alberto Perez. I can’t thank you enough! More