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Sterling McCall Chevrolet

Houston, TX

Overview
Reviews
Vehicles
4.2
831 Reviews
Call Dealership (281) 397-8600

17800 North Freeway

Houston, TX

77090

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Showing 831 reviews

February 28, 2024

Pedro the salesman was honest even though he can’t get me lower from the sticker price. I would rate 90/100 happy for now. Once I got spare key as agreed, I will be happy and 100% satisfied More

by John nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro
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Apr 12, 2024 -

Sterling McCall Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize that you did not receive your spare key. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Patrick Duffer, General Sales Manager pduffer@Sterlingmccallchevy.com

Apr 19, 2024 -

John nguyen responded

Oh, the key guy called . We met at some location and he made new key per salesman, Pedro, promised I’m all happy now

February 27, 2024

Amazing service, the staff was very helpful and kept me informed at all times on my vehicle repair. More

by Mackdip9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Sanchez
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Mar 02, 2024 -

Sterling McCall Chevrolet responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 27, 2024

My service advisor was easy to get in touch with but could not provide any time estimates for repair work directly and while he was on off days, no one else working was looking at my service request. I More

by idontwantascreenname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Hall
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Feb 28, 2024 -

Sterling McCall Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

February 26, 2024

Very friendly and efficient team the purchase was fast and painless highly recommend this dealer!!! More

by larry.j.zielke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro , Digital AirStrike
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Feb 27, 2024 -

Sterling McCall Chevrolet responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 25, 2024

Por communication and workmanship. Hard to get anyone to return phone calls or messages. Repair work is poor for it to be factory repairs. More

by carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle perez
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Feb 26, 2024 -

Sterling McCall Chevrolet responded

I apologize that you experienced poor communication and an inconvenience after your service visit with us. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at tharless@Sterlingmccallchevy.com. Tim Harless, General Manager

February 24, 2024

Not good lack of atención To costum ove charch costumar Don esplen diagnostico Tu costum More

by Fidel.blanco 1oo25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben
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Feb 26, 2024 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize for the inconvenience you experienced with us. I would like an opportunity to fix this and to earn your business, please contact me at tharless@Sterlingmccallchevy.com. I look forward to speaking with you. Tim Harless, General Manager

February 23, 2024

Appreciate all that Marjorie Mroz did for us. Her professionalism is outstanding. She doesn't stop and worked magic to help us get a new Equinox. I will keep coming back to purchase from Marjorie More

by Percyevans95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marjorie Mroz, Digital AirStrike
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Feb 27, 2024 -

Sterling McCall Chevrolet responded

We're delighted to hear about your positive experience with Marjorie Mroz. Providing outstanding professionalism and going the extra mile to assist customers are qualities we strive for. We're glad she could help you secure a new Equinox, and we appreciate your kind words. Thank you for choosing us, and we look forward to serving you again!

February 22, 2024

The sales guy gio and sales manager bryan and fiancé guy jerry went over and Beyond to help me get financed i would greatly recommend this place to buy your next vehicle from service from the Sales guys to More

by msantana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gio jerry
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Feb 26, 2024 -

Sterling McCall Chevrolet responded

Thank you for sharing your positive experience with Gio, Bryan, and Jerry at Sterling McCall Chevrolet! It's fantastic to hear that they went over and beyond to help you get financed. We appreciate your recommendation. Congratulations on your vehicle purchase, and we hope you enjoy your new ride! Safe travels!

Feb 27, 2024 -

msantana responded

Thank you guys ill be back for that tahoe

February 21, 2024

Super upfront of situation. Got my services done and satisfied. I was told the wait time and didn't mind. Service Rep was honest through and through. Definitely recommend Valer More

by benitog629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
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Feb 24, 2024 -

Sterling McCall Chevrolet responded

We're pleased to hear that you had a positive experience with our services and that Valerie provided upfront and honest communication throughout the process. Providing transparency and satisfaction are top priorities for us. Thank you for choosing us, and we appreciate your recommendation! We look forward to serving you again in the future!

February 20, 2024

Very helpful service adviser fast and friendly service clean waiting area restrooms and just a good place to have your car service done thanks More

by mayonorman8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddison
Report | Print
Feb 21, 2024 -

Sterling McCall Chevrolet responded

We're delighted to hear that you had a positive experience with our service advisor and that you found our service fast and friendly. Maintaining a clean and comfortable environment for our customers is important to us, and we appreciate your acknowledgment. Thank you for choosing our dealership for your car service needs!

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