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Sterling McCall Chevrolet

Houston, TX

4.1
733 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 733 reviews

November 04, 2023

The staff was awesome they were quick in response time and very friendly and courteous. More

by amysagi2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton
Nov 07, 2023 -

Sterling McCall Chevrolet responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

November 03, 2023

Tyler was amazing and knew everything! He is amazing worker and needs to move up! He had a great attitude and gave me a very close estimate on everything. I would buy again from this locat More

by Mojo26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler from Service
Nov 07, 2023 -

Sterling McCall Chevrolet responded

It's fantastic to hear that you had a great experience and that Tyler provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

I am very upset with this visit. I paid to have tires balanced AND rotated. Rims were not rotated because I marked each rim prior to the visit and theyre in the same position!!! More

by Craig Wernert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Perez
Nov 10, 2023 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at 281.784.5002. I look forward to speaking with you. Tim Harless General Manager 281.784.5002 tharless@SterlingMcCallChevy.com

November 01, 2023

I have been a customer of thiis dealership for the better part of 10 years. For them to treat me the way I was treated yesterday is downright disgusting. I will never spend another dime there. I was charged More

by epguidry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler and the service manager
Nov 07, 2023 -

Sterling McCall Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Nov 07, 2023 -

epguidry1 responded

epguidry@pdq.net

October 30, 2023

Easy great experience. I prequalified online, showed up to test drive, went to finance and was on my way home with my car. More

by belle0596596
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J Semprero
Nov 01, 2023 -

Sterling McCall Chevrolet responded

Having an easy and great experience when purchasing a car, especially when the process is streamlined from prequalification to test drive and then to financing, is what many customers hope for. Thank you.

October 30, 2023

Great customer service! Staff very friendly and helpfulnesses totally recommend it come visit Sterling McCall Chevy More

by Julianmedina796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa/Michelle
Oct 31, 2023 -

Sterling McCall Chevrolet responded

It's wonderful to hear that you had a great experience with the customer service and staff at Sterling McCall Chevrolet. Your recommendation is greatly appreciated. Enjoy your time with your Chevy!

October 28, 2023

From my first visit of being serviced by Valerie Lex due to having a flat to my most recent visit today (10/29/2023), Valerie has been amazing!!! She has taken out the time to know me as a person and my veh More

by bshpwh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie Lex
Nov 06, 2023 -

Sterling McCall Chevrolet responded

It's fantastic to hear that you had a great experience and that Valerie provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 26, 2023

Saleman ignored me after the sale. Salan Never called me with follow-ups. Im satisfied with management teams. More

by news2davidh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Davis
Oct 31, 2023 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at 281.784.5002. I look forward to speaking with you. Tim Harless General Manager Sterling McCall Chevrolet 281.784.5002 tharless@SterlingMcCallChevy.com

Oct 31, 2023 -

news2davidh responded

Sara Davis never follwed up with me after the sale she got mad at me after I told her to fix the gas cap, the overhead mirror bracket poped out, tires with no caps. You sell used make sure them in good conditions please. Dont just sell as is! This is what I recommend!

October 25, 2023

My rep Tyler was very helpful always stayed in contact with me an he was very professional at his work will keep using Tyler as my service rep very grateful More

by oldblue4547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler service rep
Nov 04, 2023 -

Sterling McCall Chevrolet responded

It's fantastic to hear that you had a great experience and that Tyler provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 21, 2023

Profesional, clear, and friendly staff and service. Congratulations and thanks for assistance in keeping in good shape my car. More

by al_maldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Oct 24, 2023 -

Sterling McCall Chevrolet responded

Thank you for your kind words! It's great to hear that you found the staff and service to be professional, clear, and friendly. Keeping your car in good shape is essential, and we are glad to hear that you received assistance with that. We appreciate your business. We look forward to assisting you in the future.

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