Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Chevrolet

Houston, TX

Overview
Reviews
Vehicles
4.2
820 Reviews
Call Dealership (281) 397-8600

17800 North Freeway

Houston, TX

77090

Directions

By Type

Showing 820 reviews

March 09, 2024

Ken was a great service advisor. The dealership was packed so I definitely expected a wait, took about 3 hours but I walked out with a fixed vehicle. A weight has been lifted. Highly More

by shundria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Myers
Report | Print
Mar 13, 2024 -

Sterling McCall Chevrolet responded

Thank you for sharing your positive experience at Sterling McCall Chevrolet. We're glad to hear that Ken provided excellent service and was able to address the issues with your vehicle. We understand that wait times can be challenging, and we appreciate your patience. We value your recommendation and look forward to serving you in the future. Safe travels!

March 05, 2024

Very knowledgeable about cars and great customer service by Mr MK.great job sir, thanks More

by lonziealexander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. MK
Report | Print
Mar 08, 2024 -

Sterling McCall Chevrolet responded

We're thrilled to hear about your positive experience with Mr. MK, especially regarding his knowledge of cars and great customer service. Thank you for recognizing his efforts and providing feedback. We appreciate your business, and we're here to assist you with any future needs. Thanks again!

March 03, 2024

Great customer service! Valerie kept me informed of the status and condition of the vehicle More

by Andrewcmoreno7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie Lex
Report | Print
Mar 08, 2024 -

Sterling McCall Chevrolet responded

It's fantastic to hear that you had a great experience and that Valerie provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 02, 2024

Very good service excellent sales person. And a decent price. Enjoyed the experience. Will recommend him and Sterling McCall to my friends. More

by Curly Jones 66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Hayman
Report | Print
Mar 08, 2024 -

Sterling McCall Chevrolet responded

We're delighted to hear that you received very good service, had an excellent salesperson, and found a decent price at Sterling McCall Chevrolet. Recommendations from satisfied customers like yourself are always appreciated. We hope you continue to enjoy your vehicle, and thank you for choosing Sterling McCall Chevrolet!

March 02, 2024

outstanding service, would highly recommend this dealership. i feel like they didn’t cut any corners with us and were upfront about everything even offered my family and i Chips Ahoy cookie's! id sa More

by anthony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Moreno
Report | Print
Mar 08, 2024 -

Sterling McCall Chevrolet responded

Thank you for sharing your outstanding experience! We're delighted to hear that you had a positive and transparent encounter with our dealership. Providing upfront information and offering a welcoming atmosphere are key aspects of a great customer experience. We appreciate your recommendation. Safe travels, and we hope you continue to enjoy your purchase!

March 01, 2024

Nina, my service advisor was great. Only complaint that I have is that I wish the technician would have put the wheel lock key back in the bag form which they got it. Instead, it was le More

by Nsayviseth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Report | Print
Mar 08, 2024 -

Sterling McCall Chevrolet responded

Thank you for sharing your feedback about your service experience with Nina. We appreciate your positive comments about your service advisor. However, we apologize for any inconvenience caused by the placement of the wheel lock key. We value your business and look forward to serving you again.

March 01, 2024

In n out fast no complications and I love the coupon. Anna was great as well More

by Dowlmarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
Report | Print
Mar 13, 2024 -

Sterling McCall Chevrolet responded

We're pleased to hear that your experience was fast, without complications, and that you enjoyed the coupon. It's also great to know that Anna was great in assisting you. Your positive feedback is much appreciated, and we'll make sure to pass along your commendation to Anna. Thank you for choosing us, and we look forward to providing you with excellent service in the future. Safe and happy driving!

February 29, 2024

The service department honored the coupon I received (in the mail). The service writer person”Mattie” did a excellent job of completing all task of her job. She kept me informed of the work process at all More

by g.stockton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddison Hatten
Report | Print
Mar 03, 2024 -

Sterling McCall Chevrolet responded

We're pleased to hear that your experience with the service department was positive and that Mattie provided excellent service. It's great to know that your coupon was honored, and that Mattie kept you informed throughout the entire process. We appreciate your feedback and are glad to hear that the service was fantastic from start to finish. We value your business and look forward to serving you again.

February 29, 2024

Maddie was great! She went above and beyond to get everything I needed for the vehicle! Definitely recommend Maddie More

by javierivera1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddison Hatten
Report | Print
Mar 03, 2024 -

Sterling McCall Chevrolet responded

We're thrilled to hear that Maddie went above and beyond to meet your needs for the vehicle. Thank you for recommending her! We appreciate your business and look forward to serving you again.

February 28, 2024

Pedro the salesman was honest even though he can’t get me lower from the sticker price. I would rate 90/100 happy for now. Once I got spare key as agreed, I will be happy and 100% satisfied More

by John nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro
Report | Print
Apr 12, 2024 -

Sterling McCall Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize that you did not receive your spare key. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Patrick Duffer, General Sales Manager pduffer@Sterlingmccallchevy.com

Apr 19, 2024 -

John nguyen responded

Oh, the key guy called . We met at some location and he made new key per salesman, Pedro, promised I’m all happy now

1
...
29
30
31
...
82