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Sterling McCall Chevrolet

Houston, TX

Overview
Reviews
Vehicles
4.2
908 Reviews
Call Dealership (281) 397-8600

17800 North Freeway

Houston, TX

77090

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Showing 909 reviews

July 07, 2024

It took 3 1/2 hours for a routine oil change. Poor service with no explanation except that there was only 1 lift for my truck. More

by edsummersconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bianca
Report | Print
Jul 11, 2024 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize for the long wait time to have your vehicle serviced with us. I would like an opportunity to address your concerns and to earn your business, please contact me at tharless@Sterlingmccallchevy.com. I look forward to speaking with you. Tim Harless, General Manager

July 05, 2024

Edward customer tech was very Professional and knowledgeable of my vehicle. Thank You! Awesome! Service! More

by paul_d4219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Report | Print
Jul 07, 2024 -

Sterling McCall Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Chevrolet! Thank you, and have a fantastic day!

June 26, 2024

Mr Darrell Babineaux was a great sales person. He was respectful and helped us to negotiate a good deal for us. Carlos Alvarez, also made it easy the process of getting our used car. Carlos Agui More

by Blanca Gonzalez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Babineaux
Report | Print
Jun 29, 2024 -

Sterling McCall Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Chevrolet! We hope you have a great day!

June 24, 2024

I'd say due to my situation they really worked with me and made it as stress free as they could More

by Bmueller_10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrod Williams
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Jun 25, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2024

Buying a car is so easy now with the computerized financial application.everyone was patient and eager to explain everything. Margie is the best!!! More

by linda_driscoll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margie and financial department
Report | Print
Jun 20, 2024 -

Sterling McCall Chevrolet responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 18, 2024

Clean, efficient and professional advisors and workers. Kept me up to date on everything my vehicle needed and made suggestions and recommendations More

by V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddison
Report | Print
Jun 19, 2024 -

Sterling McCall Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 15, 2024

Service was done in a timely manner. My advisor, Michelle Perez was outstanding in her knowledge and communication to me! More

by tuckerspring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with sales
Report | Print
Jun 16, 2024 -

Sterling McCall Chevrolet responded

Hi, we're happy to hear you had such a positive experience with Michelle! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2024

I purchase my car at this dealership and I had so much trust in the total organization however I am having second thoughts. My contact on the service area is fine but I have never bought a car in for serv More

by ike.dillingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Valeria and the manager of the service dept
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Jun 20, 2024 -

Sterling McCall Chevrolet responded

I appreciate you notifying me about this matter. I’m sorry to hear about the service you received on your recent visit. I’m committed to making things right and regaining your trust as a valued customer. Could you please get in touch with me? I would like to hear more about this and to find a resolution. Thank you, and I will look forward to hearing from you. Tim Harless General Manager tharless@Sterlingmccallchevy.com

June 13, 2024

Job was done correctly and on time for what I was told it would cost More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asim
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Jun 15, 2024 -

Sterling McCall Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 12, 2024

The service advisor and technician working on my 2017 Chevy Colorado were very knowledgeable, they listened, understood and resolved my concerns. I would recommend Michelle Perez and the technician to be More

by e8avila75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Perez, and technician (don’t know name)
Report | Print
Jun 13, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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