
Sterling McCall Chevrolet
Houston, TX
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Asim has poor customer service. He is not attentive to his customers. He came to me once around 9:17a regarding my vehicle. I happen to look up while he was assiring another custom He is not attentive to his customers. He came to me once around 9:17a regarding my vehicle. I happen to look up while he was assiring another customer and he said they were waiting on a part. I was waited for 6 hours. Until my patients couldn't handle it any longer. He had the audacity to go to lunch without informing on the status of my vehicle. I received assistance by Brad I believe who. Was helpful enough to close out my ticket. I have been coming this location for years and never endured this type of customer service. More
i had the worst experience here. we were completely lied to about the vehicle we purchased and when we tried to discuss the visible issues, we were basically told to get over it and we were completely lied to about the vehicle we purchased and when we tried to discuss the visible issues, we were basically told to get over it and deal with it. More
I chose this dealership after my first visits few years ago. Ben in service took care of me, and made sure I had full knowledge about my truck issues , what was going to be repaired and my out of pocket ex ago. Ben in service took care of me, and made sure I had full knowledge about my truck issues , what was going to be repaired and my out of pocket expenses. Thank you Ben, Ms. Knight More