
Sterling McCall Chevrolet
Houston, TX
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Worst experience ever! Arrived at 7:30am for appointment and didn’t leave until 11:00 am. I text for updates with no response. I finally decided to look for my advisor and Arrived at 7:30am for appointment and didn’t leave until 11:00 am. I text for updates with no response. I finally decided to look for my advisor and he could not provide an update. Asked for supervisor and she just walked away. I have been going there for nearly 7 years and I understand having to wait but I have never been waiting this long. When the finally gave me car come to find out they drained my battery and had to jumpstart it. I leave only to have to come back because they for got to rest my oil meter thing. More
My salesperson, Marjorie Mroz was very helpful, informative, and professional. She made the whole process a pleasure and I would refer my friends and family informative, and professional. She made the whole process a pleasure and I would refer my friends and family More
Kenny G was my sale person and lily was my financial assistant they did a wonderful job getting me in my vehicle that I brought very professional people at their job assistant they did a wonderful job getting me in my vehicle that I brought very professional people at their job More
Terrible customer service. Today, 04/03/04, I left my car for maintenance, my appointment was at 8am but I got my car in at 7:45am, it was still 12:30pm and they had done almos Today, 04/03/04, I left my car for maintenance, my appointment was at 8am but I got my car in at 7:45am, it was still 12:30pm and they had done almost nothing to the car. More
I needed some tires mounted and balanced and a multipoint to see where I was at with my car making sure all was good to go and Jonathan, my service advisor was very welcoming on my walk in. Nice sense of hum to see where I was at with my car making sure all was good to go and Jonathan, my service advisor was very welcoming on my walk in. Nice sense of humor and never pushy. Despite the business of a Saturday, he managed to get me all taken care of in a pretty amount of time and also got my complimentary wash which made my day easier since I never had much time to drive over to the express wash facilities or clean my car myself. Definitely recommend. Great job! More