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Sterling McCall Chevrolet

Houston, TX

Overview
Reviews
Vehicles
4.1
733 Reviews
Call Dealership (281) 397-8600

17800 North Freeway

Houston, TX

77090

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Showing 733 reviews

December 09, 2023

I had a great visit. The technician made an extra effort to get my vehicle completed early The customer representative, Johnathan, was new, but efficient and very polite. More

by Nunge
Recommend Dealer
Yes
Employees Worked With
Nathan Cason
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Dec 13, 2023 -

Sterling McCall Chevrolet responded

That's wonderful to hear! It's always nice when a technician goes the extra mile, and having efficient and polite customer representatives can make the entire experience even better. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 03, 2023

The finance manager Eugene DelRiego was excellent and very helpful. Got me out of there quickly and I love my new car!! More

by mayfield52514
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene DelRiego
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Dec 06, 2023 -

Sterling McCall Chevrolet responded

Congratulations on your new vehicle! We are thrilled that Eugene provided you with an excellent sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 01, 2023

Excellent service Ben was on top of my vehicle needs and explain everything to me , and help me a lot More

by Armandoleiv22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben , service department
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Dec 06, 2023 -

Sterling McCall Chevrolet responded

It's fantastic to hear you had a great experience and that Ben provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 29, 2023

I paid for a service that I did not receive. Had my car 2015 Chevy Malibu towed from I.10 east over to Sterling McCall on North Freeway to get a new key and key pod made and programed, car woul More

by freddiemiles6487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
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Nov 30, 2023 -

Sterling McCall Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

November 28, 2023

Great customer service and satisfaction. I would recommend people to this company. I love the way the employees here treat their customers. More

by Zideck445
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ndofor Chefor, Digital AirStrike
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Nov 30, 2023 -

Sterling McCall Chevrolet responded

It's fantastic that Sterling McCall Chevrolet has left such a positive impression on you! Exceptional customer service and satisfaction, along with employees who treat customers well, can truly make a dealership stand out. Thank you for you business and kind words!

November 28, 2023

Good service but wait time for a oil change was over 3 hours with a promise of only 1.5 hours More

by judhess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 19, 2023 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize for the long wait time to have your vehicle serviced with us. I would like an opportunity to address your concerns and to earn your business, please contact me at tharless@Sterlingmccallchevy.com. I look forward to speaking with you. Tim Harless, General Manager

November 27, 2023

Excelente atención a la hora de hacer todo el proceso para la compra del carro More

by lesterbt2802
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Nov 29, 2023 -

Sterling McCall Chevrolet responded

¡Felicitaciones por su nuevo vehículo! Estamos encantados de haberle brindado una excelente experiencia de ventas. ¡Nuestro objetivo final es su satisfacción! Apreciamos tu negocio. Esperamos poder ayudarle en el futuro.

November 21, 2023

Great service and price for windshield replacement. Installed and looks like new. Will be back for next service. More

by robertpiszczek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Nov 23, 2023 -

Sterling McCall Chevrolet responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

Kenneth Kenneth really made my experience great and took very good care of me I really appreciate my service rep very good and he listens to everything I had to say and he fix my car More

by frederickwallace999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
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Nov 23, 2023 -

Sterling McCall Chevrolet responded

It's fantastic to hear that you had a great experience and that Kenneth provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 18, 2023

Over all the service was okay, Michelle the Rep was kind to us and informative. More

by lacrisa_taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle 5 stars
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Nov 21, 2023 -

Sterling McCall Chevrolet responded

It's fantastic to hear that you had a good experience and that Michelle was nice and provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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