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Sterling McCall Chevrolet

Houston, TX

4.2
819 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 819 reviews

April 05, 2024

Great service advisor Will Kirchner helped me with every question I had and all were answered plus he went beyond that and helped me go through my rav4 menu to change a few things concerning my door locks � More

by gmartha385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Kirchner
Apr 05, 2024 -

gmartha385 responded

Thank you Will Kirchner

Apr 09, 2024 -

Sterling McCall Chevrolet responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

April 05, 2024

Mr Isaac Koya is very patient very professional and awesome customers service as sales consultant. More

by james_morris9126677
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Koya, Digital AirStrike
Apr 05, 2024 -

james_morris9126677 responded

Mr.Isaac Koya is very patient and outstanding professional sales consultant

Apr 09, 2024 -

Sterling McCall Chevrolet responded

Thank you for your kind words for our staff, we appreciate it!

April 05, 2024

Great service & work always kept me informed on my Silverado plus also when job would be finished More

by Hbertdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service 5 star
Apr 09, 2024 -

Sterling McCall Chevrolet responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 05, 2024

The salesman was very helpful with me in choosing my truck I am very happy with my purchase More

by alejandrobarroso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
Apr 09, 2024 -

Sterling McCall Chevrolet responded

We are glad to hear that the salesman was very helpful in assisting you with choosing your truck! It's great that you're happy with your purchase. Enjoy your new truck!

April 05, 2024

When you drop off a vehicle the last thing you should be worries about is inspecting it for dings and dents . I dropped off my truck (recorded and took a picture the day of drop off ) no dent was there but More

by Ronaldo H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Apr 06, 2024 -

Sterling McCall Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize that your vehicle has a dent in the tailgate. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. William Mixon, Service Director wmixon@Sterlingmccallchevy.com

April 04, 2024

Always happy and grateful working with Valerie Lex. She’s amazing and an asset to Sterling Mccall chevy service dept. More

by marjorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie Lex
Apr 09, 2024 -

Sterling McCall Chevrolet responded

It's fantastic to hear that you had a great experience and that Valerie provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 04, 2024

Excelente atención, profesionalismo y un ambiente de trabajo agradable. La atención de la señorita Nina fue extraordinario. More

by Gerardo Bautista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Duran
Apr 06, 2024 -

Sterling McCall Chevrolet responded

Nos alegra saber de su experiencia positiva en el concesionario. Nos esforzamos por brindar una atención excelente y un ambiente profesional y agradable. Es genial saber que la atención de la señorita Nina fue extraordinaria. ¡Apreciamos su visita y esperamos volver a verlo pronto!

April 02, 2024

Mr Raul is amazing person he helped us to get the vehicle we wanted. Excellent job Don Raul. More

by maldonado91mc1981
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry from financial department.
Apr 05, 2024 -

Sterling McCall Chevrolet responded

Congratulations on your new vehicle! We are thrilled that Don provided you with an excellent sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

April 01, 2024

Oil change service took over 2 hrs with a scheduled appt. Very disappointing. Will not return after free oil changes are used. More

by cshore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaac
Apr 04, 2024 -

Sterling McCall Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize that your oil change took longer than expected. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Tim Harless General Manager tharless@SterlingMcCallChevy.com

April 01, 2024

Allyson and Michelle helped me today. Best customer service I have experienced. Thank you both! More

by jimdominguez26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allyson and Michelle
Apr 03, 2024 -

Sterling McCall Chevrolet responded

It's fantastic to hear that you had a great experience and that Allyson and Michelle provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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