Sterling McCall Chevrolet

Super upfront of situation. Got my services done and satisfied. I was told the wait time and didn't mind. Service Rep was honest through and through. Definitely recommend Valer Got my services done and satisfied. I was told the wait time and didn't mind. Service Rep was honest through and through. Definitely recommend Valerie More

Very helpful service adviser fast and friendly service clean waiting area restrooms and just a good place to have your car service done thanks clean waiting area restrooms and just a good place to have your car service done thanks More

Had a 7 am appointment. To get a oil change and tire rotation. It took more than 2 hours. The online price was 79.99 . When got I was told the price would be 99.99. Wasn't To get a oil change and tire rotation. It took more than 2 hours. The online price was 79.99 . When got I was told the price would be 99.99. Wasn't told about the special . The Accele Care. Had to ask. Over all a bad experience More

Isaac Koya provided exceptional service and I would highly recommend him to my friends and family. highly recommend him to my friends and family. More

I'm very pleased with the services I always receive when visiting Sterling McCall Chevrolet. I'm a very Happy customer. Thank you Sterling Mcall and staff! visiting Sterling McCall Chevrolet. I'm a very Happy customer. Thank you Sterling Mcall and staff! More

Maintenance for my car (which I pre-paid for when I purchased) cost 💲 719!!! They charged $40 in labor for cabin air filter(part cost $39). The labor costs were OUTRAGEOUS! Never again! purchased) cost 💲 719!!! They charged $40 in labor for cabin air filter(part cost $39). The labor costs were OUTRAGEOUS! Never again! More

It would have been great except for being sat in the financial lobby for 4 hours with the TV off. That made those 4 hours seem like 8. financial lobby for 4 hours with the TV off. That made those 4 hours seem like 8. More

Customer service is excellent. Valerie was very professional and always kept me updated with my truck repair. Thank you, Valerie was very professional and always kept me updated with my truck repair. Thank you, More

I answered an ad for a used car listed in "Excellent Condition". I was immediately informed that the car did not run and needed a fuel pump. I told them I would buy it providing it was repaired. They sa Condition". I was immediately informed that the car did not run and needed a fuel pump. I told them I would buy it providing it was repaired. They said it would be a week and sent me a price agreement that had a $1500 add-on. I assume this was for the cost of the repair. I refused to pay for the repair and they wanted to call it a "Dealership Fee". I refused that. I was then presented with a signed price agreement for the posted asking price plus TTL. I accepted that pending repair and final inspection. They said the parts for the repair would be in around the end of the week. They then claimed parts were delayed, it would be Thursday of next week. The salesman stopped responding to my texts. I contacted a different number and the salesman magically answered that the car had been sold to someone willing to buy it as is. The bottom line here is: 1) Their listings are inaccurate. 2) Their signed price agreements mean nothing. If they decide the price they sign off on is later somehow inconvenient, they have no qualms about violating their signed agreement. 3) Tim Hargrove, the General Manager sent a nice automated email giving his direct email and phone number stating if there were any problems I should contact him directly. Tim refused to answer calls or respond to either voicemail or email. 4) I possess copies of listings and texts as evidence of everything here. 5) It will be a cold day in you know where before I ever do business with Sterling McCall again. Beware, You Have Been Warned More

Great service - no haggling over prices. Easy to work with and professional staff. Will recommend Easy to work with and professional staff. Will recommend More