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Sterling McCall Chevrolet

Houston, TX

4.1
733 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 733 reviews

February 29, 2024

The service department honored the coupon I received (in the mail). The service writer person”Mattie” did a excellent job of completing all task of her job. She kept me informed of the work process at all More

by g.stockton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddison Hatten
Mar 03, 2024 -

Sterling McCall Chevrolet responded

We're pleased to hear that your experience with the service department was positive and that Mattie provided excellent service. It's great to know that your coupon was honored, and that Mattie kept you informed throughout the entire process. We appreciate your feedback and are glad to hear that the service was fantastic from start to finish. We value your business and look forward to serving you again.

February 29, 2024

Maddie was great! She went above and beyond to get everything I needed for the vehicle! Definitely recommend Maddie More

by javierivera1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddison Hatten
Mar 03, 2024 -

Sterling McCall Chevrolet responded

We're thrilled to hear that Maddie went above and beyond to meet your needs for the vehicle. Thank you for recommending her! We appreciate your business and look forward to serving you again.

February 28, 2024

Pedro the salesman was honest even though he can’t get me lower from the sticker price. I would rate 90/100 happy for now. Once I got spare key as agreed, I will be happy and 100% satisfied More

by John nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro
Apr 12, 2024 -

Sterling McCall Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize that you did not receive your spare key. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Patrick Duffer, General Sales Manager pduffer@Sterlingmccallchevy.com

Apr 19, 2024 -

John nguyen responded

Oh, the key guy called . We met at some location and he made new key per salesman, Pedro, promised I’m all happy now

February 27, 2024

Amazing service, the staff was very helpful and kept me informed at all times on my vehicle repair. More

by Mackdip9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Sanchez
Mar 02, 2024 -

Sterling McCall Chevrolet responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 27, 2024

My service advisor was easy to get in touch with but could not provide any time estimates for repair work directly and while he was on off days, no one else working was looking at my service request. I More

by idontwantascreenname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Hall
Feb 28, 2024 -

Sterling McCall Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

February 26, 2024

Very friendly and efficient team the purchase was fast and painless highly recommend this dealer!!! More

by larry.j.zielke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro , Digital AirStrike
Feb 27, 2024 -

Sterling McCall Chevrolet responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 25, 2024

Por communication and workmanship. Hard to get anyone to return phone calls or messages. Repair work is poor for it to be factory repairs. More

by carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle perez
Feb 26, 2024 -

Sterling McCall Chevrolet responded

I apologize that you experienced poor communication and an inconvenience after your service visit with us. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at tharless@Sterlingmccallchevy.com. Tim Harless, General Manager

February 24, 2024

Not good lack of atención To costum ove charch costumar Don esplen diagnostico Tu costum More

by Fidel.blanco 1oo25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben
Feb 26, 2024 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize for the inconvenience you experienced with us. I would like an opportunity to fix this and to earn your business, please contact me at tharless@Sterlingmccallchevy.com. I look forward to speaking with you. Tim Harless, General Manager

February 23, 2024

Appreciate all that Marjorie Mroz did for us. Her professionalism is outstanding. She doesn't stop and worked magic to help us get a new Equinox. I will keep coming back to purchase from Marjorie More

by Percyevans95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marjorie Mroz, Digital AirStrike
Feb 27, 2024 -

Sterling McCall Chevrolet responded

We're delighted to hear about your positive experience with Marjorie Mroz. Providing outstanding professionalism and going the extra mile to assist customers are qualities we strive for. We're glad she could help you secure a new Equinox, and we appreciate your kind words. Thank you for choosing us, and we look forward to serving you again!

February 22, 2024

The sales guy gio and sales manager bryan and fiancé guy jerry went over and Beyond to help me get financed i would greatly recommend this place to buy your next vehicle from service from the Sales guys to More

by msantana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gio jerry
Feb 26, 2024 -

Sterling McCall Chevrolet responded

Thank you for sharing your positive experience with Gio, Bryan, and Jerry at Sterling McCall Chevrolet! It's fantastic to hear that they went over and beyond to help you get financed. We appreciate your recommendation. Congratulations on your vehicle purchase, and we hope you enjoy your new ride! Safe travels!

Feb 27, 2024 -

msantana responded

Thank you guys ill be back for that tahoe

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