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Sterling McCall Chevrolet

Houston, TX

4.1
733 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 733 reviews

March 12, 2024

All staff were cordial, friendly and helpful. Sale rep was helpful and listened to my needs and made sure my expectations were met. More

by mmontez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marjorie Mroz
Mar 15, 2024 -

Sterling McCall Chevrolet responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 12, 2024

It was probably the fastest experience I've had with a dealership. Selection was great More

by HOLYGRAIL1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Villarreal
Mar 15, 2024 -

Sterling McCall Chevrolet responded

We're thrilled to hear that you had such a fast and efficient experience with us! Providing a streamlined process for our customers is important to us, and we're delighted that you found our selection to be great as well. Thank you for your feedback and for choosing our dealership!

March 11, 2024

I needed some tires mounted and balanced and a multipoint to see where I was at with my car making sure all was good to go and Jonathan, my service advisor was very welcoming on my walk in. Nice sense of hum More

by ppheland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cason
Mar 14, 2024 -

Sterling McCall Chevrolet responded

It's fantastic to hear that Jonathan provided such excellent service during your recent visit for tire mounting, balancing, and a multipoint inspection. We're thrilled that he was welcoming, accommodating, and efficient, even on a busy Saturday. Your recommendation means a lot to us, and we're glad we could make your day a little easier with the complimentary wash. Thank you for sharing your positive experience!

March 09, 2024

Ken was a great service advisor. The dealership was packed so I definitely expected a wait, took about 3 hours but I walked out with a fixed vehicle. A weight has been lifted. Highly More

by shundria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Myers
Mar 13, 2024 -

Sterling McCall Chevrolet responded

Thank you for sharing your positive experience at Sterling McCall Chevrolet. We're glad to hear that Ken provided excellent service and was able to address the issues with your vehicle. We understand that wait times can be challenging, and we appreciate your patience. We value your recommendation and look forward to serving you in the future. Safe travels!

March 05, 2024

Very knowledgeable about cars and great customer service by Mr MK.great job sir, thanks More

by lonziealexander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. MK
Mar 08, 2024 -

Sterling McCall Chevrolet responded

We're thrilled to hear about your positive experience with Mr. MK, especially regarding his knowledge of cars and great customer service. Thank you for recognizing his efforts and providing feedback. We appreciate your business, and we're here to assist you with any future needs. Thanks again!

March 03, 2024

Great customer service! Valerie kept me informed of the status and condition of the vehicle More

by Andrewcmoreno7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie Lex
Mar 08, 2024 -

Sterling McCall Chevrolet responded

It's fantastic to hear that you had a great experience and that Valerie provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 02, 2024

outstanding service, would highly recommend this dealership. i feel like they didn’t cut any corners with us and were upfront about everything even offered my family and i Chips Ahoy cookie's! id sa More

by anthony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Moreno
Mar 08, 2024 -

Sterling McCall Chevrolet responded

Thank you for sharing your outstanding experience! We're delighted to hear that you had a positive and transparent encounter with our dealership. Providing upfront information and offering a welcoming atmosphere are key aspects of a great customer experience. We appreciate your recommendation. Safe travels, and we hope you continue to enjoy your purchase!

March 02, 2024

Very good service excellent sales person. And a decent price. Enjoyed the experience. Will recommend him and Sterling McCall to my friends. More

by Curly Jones 66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Hayman
Mar 08, 2024 -

Sterling McCall Chevrolet responded

We're delighted to hear that you received very good service, had an excellent salesperson, and found a decent price at Sterling McCall Chevrolet. Recommendations from satisfied customers like yourself are always appreciated. We hope you continue to enjoy your vehicle, and thank you for choosing Sterling McCall Chevrolet!

March 01, 2024

Nina, my service advisor was great. Only complaint that I have is that I wish the technician would have put the wheel lock key back in the bag form which they got it. Instead, it was le More

by Nsayviseth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Mar 08, 2024 -

Sterling McCall Chevrolet responded

Thank you for sharing your feedback about your service experience with Nina. We appreciate your positive comments about your service advisor. However, we apologize for any inconvenience caused by the placement of the wheel lock key. We value your business and look forward to serving you again.

March 01, 2024

In n out fast no complications and I love the coupon. Anna was great as well More

by Dowlmarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
Mar 13, 2024 -

Sterling McCall Chevrolet responded

We're pleased to hear that your experience was fast, without complications, and that you enjoyed the coupon. It's also great to know that Anna was great in assisting you. Your positive feedback is much appreciated, and we'll make sure to pass along your commendation to Anna. Thank you for choosing us, and we look forward to providing you with excellent service in the future. Safe and happy driving!

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