Sterling McCall Chevrolet

The service was horrible! Had to wait six hours to get a battery replaced! Also charged me a core charge for a battery that they took out of my truck and kept Had to wait six hours to get a battery replaced! Also charged me a core charge for a battery that they took out of my truck and kept More

Service advisor was terrible! I asked for the price of a tpms before the work was done and she gave me the price of one at check out 5 hours later. Paid for a tire rotation and d I asked for the price of a tpms before the work was done and she gave me the price of one at check out 5 hours later. Paid for a tire rotation and didn't get the rotation. Car showed up without front rim cap. All my tpms sensors not showing tire pressure when they were working before I bought it in. More

I have dealt with this dealership for years, and I'm very satisfied with the treatment I have received every time I have visited. satisfied with the treatment I have received every time I have visited. More

My experience in the service department was exceptional. The service representative who assisted me with my regular maintenance needs went to Great length to detail all the service options and answered all The service representative who assisted me with my regular maintenance needs went to Great length to detail all the service options and answered all my questions about which services my vehicle would need and when. I think the customer care and the service department was way above and beyond average I felt very secure that I was getting an exceptional deal and very good information and when the service was completed I was provided with a very detailed and lengthy report about the condition of my vehicle and which service and maintenance were recommended and an exact price for each service. I am very very happy with my experience at this dealerships service department today!! Would highly recommend for all Chevrolet owners More

Did a fantastic job today, had my oil changed, and tires rotated. While it was in they recommended a brake flush and rear differential fluid fluid change. Just bought this truck used 10,000 miles ago, and f rotated. While it was in they recommended a brake flush and rear differential fluid fluid change. Just bought this truck used 10,000 miles ago, and figured it’s worth the peace of mind knowing it’s been serviced. More

Service was great, it was quick and fast. Enjoyed my wait time and got a good understanding of everything. Enjoyed my wait time and got a good understanding of everything. More

There are too many dealers in the area to deal with this place. Every step in the purchasing process was broken. Online inventory doesn’t match what’s physically there. They layer on more than $1k for all p place. Every step in the purchasing process was broken. Online inventory doesn’t match what’s physically there. They layer on more than $1k for all pre-owned prices with ClearShield and GPS. Sales didn’t tell finance about the trade-in so they had to redo all the paperwork. The vehicle needed a couple of things fixed and every 2 days I was told a new date for a week and a half. No proactive communication on updates even when they said they would. More

I just want to begin by saying that your service department is second to none. All of your services advisors are great. Yet, I do want to give a shout out to Valerie Lex for being awesome. Everytime department is second to none. All of your services advisors are great. Yet, I do want to give a shout out to Valerie Lex for being awesome. Everytime I bring in my truck she gives me 100% awesome service. Valerie is very professional and understanding. However, I did give Sterling McCall Chevrolet a poor rating due to it's sales managers. I have bought 4 Colorados from there and I have had 2 of the worst buying experiences ever. One of which was this year and this one just left a bad taste, which even my wife was angry at. Let me put it into context, I lost my father on January 4 of 2024 shortly on January 9 a drunk driver totaled my 2022 Colorado which was a midnight edition. I came to Sterling McCall on January 13 to purchase what would be my fourth vehicle from this dealership. I explained my situation to the sales advisor who ignored my situation and didn't care I was a loyal customer and promised to get me into a similar vehicle. Yet, all he did was get me into a basic Colorado model paying more than what I was paying for before which was a fully loaded midnight edition Colorado. Currently I am driving a Colorado, which nice but the sales advisor didn't even try to work with me. More

Sales associate David Harrison was excellent! !! He was well versed with the products and vehicle. He was nice, intelligent, fair and personable. I will definitely come back to buy from him. !! He was well versed with the products and vehicle. He was nice, intelligent, fair and personable. I will definitely come back to buy from him. More

My agent while in the dealership was great she was very informative and nice and she stayed on top of my services informative and nice and she stayed on top of my services More