
Sterling McCall Chevrolet
Houston, TX
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The sale process was fairly simple, And since I dealt with a trusted friend for the sale, . My issues are with the service department. Nearly four hours for an oil change & tire rotation. I had with a trusted friend for the sale, . My issues are with the service department. Nearly four hours for an oil change & tire rotation. I had a scheduled appointment but was told on arrival that they don't really follow appointments on saturdays - It's first come first surf. Why accept appointments then? When I picked up my car, I found that not only had my tires, not been recalibrated.After being rotated, But all the pressures were ridiculously low. Luckil, I hadn't left the dealer's lot and had to turn around to go back to the service department and have them get my tires to the proper inflation. Quality control on the service actions needs vast improvement. More
I always take my vehicle to those location for service. I highly recommend Sterling McCall Chevrolet. Michelle and Maddison are great service reps, go check them out. I highly recommend Sterling McCall Chevrolet. Michelle and Maddison are great service reps, go check them out. More
Sterling McCall was a great place to buy a car. Everyone was very friendly and there was no pressure at any level. Everyone worked with you from the amazing car salesman (go see Jose B) to the ver Everyone was very friendly and there was no pressure at any level. Everyone worked with you from the amazing car salesman (go see Jose B) to the very personable finance guy Eugene! I would definitely buy from Sterling McCall again! More
I received an email with a promotional offer for maintenance on my Chevy Silverado. Using a link from the email I made a service reservation. When I arrived I was immediately greeted by Ben Hall who maintenance on my Chevy Silverado. Using a link from the email I made a service reservation. When I arrived I was immediately greeted by Ben Hall who quickly understood what my problem was, gave me service options and made me feel welcome and confident things would be ok. Ben got me an Uber home, maintained contact with me about status and hit me an Uber back when the work was done. Absolutely fantastic, world class service! My truck is now running like new and I am 100% satisfied. Thank you. More