Sterling McCall Chevrolet

The sale process was fairly simple, And since I dealt with a trusted friend for the sale, . My issues are with the service department. Nearly four hours for an oil change & tire rotation. I had with a trusted friend for the sale, . My issues are with the service department. Nearly four hours for an oil change & tire rotation. I had a scheduled appointment but was told on arrival that they don't really follow appointments on saturdays - It's first come first surf. Why accept appointments then? When I picked up my car, I found that not only had my tires, not been recalibrated.After being rotated, But all the pressures were ridiculously low. Luckil, I hadn't left the dealer's lot and had to turn around to go back to the service department and have them get my tires to the proper inflation. Quality control on the service actions needs vast improvement. More

Val in the service dept, was beyond helpful. She continued to keep me updated with my service van. Highly recommend her as an advisor. She continued to keep me updated with my service van. Highly recommend her as an advisor. More

I always take my vehicle to those location for service. I highly recommend Sterling McCall Chevrolet. Michelle and Maddison are great service reps, go check them out. I highly recommend Sterling McCall Chevrolet. Michelle and Maddison are great service reps, go check them out. More

My Salesperson was great, but the Finance department needs work. I waited unnecessarily too long. needs work. I waited unnecessarily too long. More

Very professional and easy to talk too about my needs and wants definitely helps to become more understanding wants definitely helps to become more understanding More

They have always taken care of our needs even in difficult times. Only dealership I work with. difficult times. Only dealership I work with. More

Sterling McCall was a great place to buy a car. Everyone was very friendly and there was no pressure at any level. Everyone worked with you from the amazing car salesman (go see Jose B) to the ver Everyone was very friendly and there was no pressure at any level. Everyone worked with you from the amazing car salesman (go see Jose B) to the very personable finance guy Eugene! I would definitely buy from Sterling McCall again! More

I received an email with a promotional offer for maintenance on my Chevy Silverado. Using a link from the email I made a service reservation. When I arrived I was immediately greeted by Ben Hall who maintenance on my Chevy Silverado. Using a link from the email I made a service reservation. When I arrived I was immediately greeted by Ben Hall who quickly understood what my problem was, gave me service options and made me feel welcome and confident things would be ok. Ben got me an Uber home, maintained contact with me about status and hit me an Uber back when the work was done. Absolutely fantastic, world class service! My truck is now running like new and I am 100% satisfied. Thank you. More

Great service from Allyson, oil change took about one hour. They made the state inspection. hour. They made the state inspection. More

Service writer,Val, kept me apprised the whole time my vehicle was at the dealership. vehicle was at the dealership. More