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Sterling McCall Chevrolet

Houston, TX

4.2
850 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 850 reviews

October 15, 2024

The Service Advisor could have done better he was late texting me about other services ,I needed could have gotten some more work done on my car while I was there.Text me I had left the dealership .Also w More

by Cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John H
Oct 19, 2024 -

Sterling McCall Chevrolet responded

Cat, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered due to the extended time we needed to keep your vehicle. I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Tim Harless General Manager tharless@SterlingMcCallChevy.com

October 13, 2024

Great dealership to purchase a vehicle from. Highly recommend this dealership will be back again More

by Ericdillon31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jp
Oct 18, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 12, 2024

I found a vehicle I liked online, communicated with Alex via email, and drove off the lot later that same day. Alex kept the process moving and me away from a time-wasted experience. More

by Aaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro “Alex” Lozado
Oct 15, 2024 -

Sterling McCall Chevrolet responded

Hi Aaron, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2024

The young salesman and the manager were nothing short of miraculous. They helped put me in the vehicle of my Dreams. They made it so easy that I would absolutely send my friends and relatives to visit Sterl More

by fishermanH2o
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaden Kelley
Oct 13, 2024 -

Sterling McCall Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

October 08, 2024

Very dependable. Have purchased 5 new automobiles from this dealership over a 20 year period. Also, I’ve had all vehicles serviced at the same dealership for over 20 More

by rodessia69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Oct 12, 2024 -

Sterling McCall Chevrolet responded

Hi, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

October 08, 2024

Looks tired and people are unmotivated; seats in lounge are torn up, coffee was old and people were fairly unattentive. I have been to many dealerships and the customer focus was lacking here More

by corey_and_dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Oct 13, 2024 -

Sterling McCall Chevrolet responded

corey_and_dana, Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing these issues to our attention. We strive for a welcoming atmosphere and will address the concerns regarding the lounge and service quality. Your input is valuable as we work to improve. We hope to provide you with a better experience in the future. Please don't hesitate to reach out to me if you need anything in the meantime. Kind Regards, Tim Harless General Manager tharless@SterlingMcCallChevy.com

October 07, 2024

Great service. Suquioa was wonderful. Bery professional. She kept us informed of everything that needed to to be done to our vehicle. O trusted her knowledge base o More

by readiehayward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syquoia
Oct 13, 2024 -

Sterling McCall Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Suquioa! Please don't hesitate to reach out to us if there's anything more we can do!

October 04, 2024

Ben was super helpful and courteous! He had me in and out quietly and was a breath of fresh air today! More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Hall
Oct 06, 2024 -

Sterling McCall Chevrolet responded

Hi Jake, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2024

I found a fantastic deal on a used truck with them and they made it a seamless process from finding the vehicle to getting a damaged windshield and side mirror light replaced to the financing. They took c More

by Jon Macik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marjorie Morz, Tim Harless
Oct 06, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

October 03, 2024

Everything went smooth and easy. Bianca communicated and kept me updated on progress. Receiving the txt as well was awesome she couldn’t answer but immediately txted me back! More

by Gguidry12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
Oct 06, 2024 -

Sterling McCall Chevrolet responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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