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Sterling McCall Chevrolet

Houston, TX

Overview
Reviews
Vehicles
4.2
814 Reviews
Call Dealership (281) 397-8600

17800 North Freeway

Houston, TX

77090

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Showing 814 reviews

September 07, 2024

Very happy for your service. I will tilt my friends about the service. Thank you More

by Vicente Cervantes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Guevera, Kenny Gutnick, Sal Martinez, Edgar Davila, Digital AirStrike, Tim Harless, Tim Brackenburg, Patrick Duffer
Report | Print
Sep 09, 2024 -

Sterling McCall Chevrolet responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 07, 2024

It took about 4 hours for an oil change and tire rotation. Not coming back. More

by julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Sep 10, 2024 -

Sterling McCall Chevrolet responded

Julie, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered due to the extended wait time. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Tim Harless General Manager tharless@SterlingMcCallChevy.com

September 07, 2024

Had an appointment at 0800 for an oil change and tire rotation. I finally got to leave the dealership at 1040. This is me second service and the first one was almost two hours. More

by markross74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Sep 09, 2024 -

Sterling McCall Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 05, 2024

Syquoia James is amazing she is why I came to Sterling McCall!! The service was great! More

by Smford5323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SYQUOIA James
Report | Print
Sep 06, 2024 -

Sterling McCall Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Syquoia here at Sterling McCall Chevrolet! We hope you have a great day!

September 04, 2024

Great staff, easy process & very trustworthy I have bought 3 + cars with them & I will continue to do so. 10/10 experience More

by E sanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Guevera, Kenny Gutnick, Sal Martinez, Edgar Davila, Digital AirStrike, Tim Harless, Tim Brackenburg, Patrick Duffer
Report | Print
Sep 06, 2024 -

Sterling McCall Chevrolet responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

September 01, 2024

They are there for their customers not their wallets! Great Customer Service! Die hard customer More

by missypurington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ninete
Report | Print
Sep 06, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 30, 2024

Best dealership ever! Bianca was awesome and they performed super work all done in a reasonable time that exceeded my expectations More

by Happydude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca, Kyle, david, Oscar Guevera, Kenny Gutnick, Sal Martinez, Edgar Davila, Digital AirStrike, Tim Harless, Tim Brackenburg, Patrick Duffer
Report | Print
Sep 05, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2024

Well they screwed me out of alot of money. I m sure i will never buy a new chevy again More

by Sebastian_dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben
Report | Print
Sep 06, 2024 -

Sterling McCall Chevrolet responded

Sebastian_dennis, I’m sorry for the inconvenience you faced. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided here, so I would greatly appreciate it if you could get in touch with me using the email address provided below. Your cooperation will help us resolve this issue promptly. Thank you. Tim Harless General Manager tharless@SterlingMcCallChevy.com

August 29, 2024

Thanks to this dealership sending me a coupon for a service call. I was able to afford the oil change. More

by m5rrrrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddison
Report | Print
Aug 31, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2024

I gave a 5 star rating because of my service advisor Val Lex! She is just awesome when it comes to taking care of customer! More

by Josephjohnc58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Davila
Report | Print
Aug 31, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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