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Sterling McCall Chevrolet

Houston, TX

4.1
733 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 733 reviews

May 12, 2024

A great dealer ship to work with. ..I'm excited to be a chey driver Sterling mcall More

by A.R.III
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
May 16, 2024 -

Sterling McCall Chevrolet responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 10, 2024

I requested a courtesy wash, after my vehicle was service and I did not get it, at this point I was ready to go and didn't mention it because it should have been taken care of. More

by coleman12113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
May 10, 2024 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize for not receiving your courtesy wash. I would like an opportunity to address your concerns and to earn your business, please contact me at tharless@Sterlingmccallchevy.com. I look forward to speaking with you. Tim Harless, General Manager

May 08, 2024

Very good customer service. Everything okay except the car wash was not working. But they told me I could come back the next day . More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Sanchez
May 10, 2024 -

Sterling McCall Chevrolet responded

It's great to hear that you had a positive experience with our customer service at the dealership! We were attentive and communicative, although it's unfortunate that the car wash wasn't working. It's nice that we offered you the option to come back the next day to use it. Overall, it seems like they provided good service and addressed your needs well.

May 08, 2024

Courtesy. Got to work quick. Did a good job. No issues. Nina did a good job. More

by jpurdum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
May 10, 2024 -

Sterling McCall Chevrolet responded

We're thrilled to hear about your positive experience and the courteous assistance provided by Nina. Your satisfaction is our top priority, and we value your business. We look forward to assisting you again in the future!

May 04, 2024

I always get the best service from them satisfied customer that’s why I keep going back More

by Ahuelican.mg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando
May 07, 2024 -

Sterling McCall Chevrolet responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 03, 2024

Will K. was my Service Advisor. He was friendly and professional throughout the process. I asked him to ensure the repair would be completed within the same More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kerchener
May 05, 2024 -

Sterling McCall Chevrolet responded

It's great to hear about your positive experience with Will as your Service Advisor! We're glad that he was friendly, professional, and able to meet your deadline despite the special order for a part. We appreciate your kind words and consider Will an asset to our dealership as well. We look forward to serving you for your future service needs!

May 02, 2024

Our experience was hassle free and smooth. Our salesman, Jarrod, was phenomenal! Would highly recommend! More

by Allison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrod
May 03, 2024 -

Sterling McCall Chevrolet responded

Congratulations on your new vehicle! We are thrilled that Jarrod provided you with a phenomenal sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

May 01, 2024

Sara Davis secured my deal, secured my future business, and secured my confidence in Sterling McCall Chevrolet. More

by vince
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Davis
May 02, 2024 -

Sterling McCall Chevrolet responded

Congratulations on your new vehicle! We are thrilled that Sara provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

April 30, 2024

Asim help a lot with my problem of my truck. He explain in detail what needed to be replaced. So happy with Sterling. More

by Jcs899207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asim
May 03, 2024 -

Sterling McCall Chevrolet responded

We're delighted to learn about your positive experience and the great assistance provided by Asim! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

April 27, 2024

Very honest. Very honest for how long it would take. Did the work quick and efficiently. More

by Mmustang2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madisen
Apr 30, 2024 -

Sterling McCall Chevrolet responded

We are thrilled to hear that you had an honest experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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