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Sterling McCall Chevrolet

Houston, TX

4.1
733 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 733 reviews

May 23, 2024

Great service in excellent time. Friendly staff. Easy setting the appointment for my oil change. More

by H2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Meyers, Ed Hixon
May 24, 2024 -

Sterling McCall Chevrolet responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 22, 2024

Service rep greeted me promptly, waiting area was clean and comfortable, service was done in a timely manner. Very pleasant experience. More

by sswright4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Kirchner
May 23, 2024 -

Sterling McCall Chevrolet responded

We are delighted to know that your experience was pleasant! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 20, 2024

Maddison was amazing! Very helpful and personable! Made the experience worth the drive. I will definitely be returning! More

by wvlawiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddison
May 22, 2024 -

Sterling McCall Chevrolet responded

Thank you for your kind words for our staff, we appreciate it!

May 17, 2024

Marjorie was a real pleasure to work with and will call on her in the future for any auto needs More

by pasbury66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marjorie Mroz
May 22, 2024 -

Sterling McCall Chevrolet responded

We're delighted to learn about your positive experience and the pleasant assistance provided by Marjorie! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 16, 2024

I bought my truck here, always have high quality service, staff and reasonable prices and a clean facility More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William , Digital AirStrike
May 20, 2024 -

Sterling McCall Chevrolet responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 16, 2024

Lost the keys to the car and tried to get me to sign paperwork for it anyway. They finally got the car re-keyed after I walked out. Came back to buy car. Listed car as certified but provided no document More

by cja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hunter
May 18, 2024 -

Sterling McCall Chevrolet responded

I apologize that you had this negative experience when purchasing a vehicle with us. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at tharless@Sterlingmccallchevy.com. Tim Harless, General Manager

May 16, 2024

We bought a Cadillac Escalade from Sterling McCall. The air conditioner did not work and the back tire had no tread on the inner 1/4 despite representations that the tires and car were in good conditio More

by jenniferjennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Multiple
May 18, 2024 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize for this inconvenience you experienced after purchasing a vehicle with us. I would like an opportunity to fix this and earn your business, please contact me at bvasquez@Sterlingmccallchevy.com. I look forward to speaking with you. Brayan Vasquez, UV Sales Manager

May 15, 2024

They were very helpful and explained everything to us! It was an amazing experience and we’re thankful. More

by rosieramirez2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joana
May 17, 2024 -

Sterling McCall Chevrolet responded

Congratulations on your new vehicle! We're thrilled to have delivered an amazing sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 14, 2024

Horrible communication and finance department. Traded in my Mercedes GLC 300 for 2024 Colorado about a month ago. They still haven't paid off the trade-in although it's the same bank as my origina More

by RT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
All
May 15, 2024 -

Sterling McCall Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 13, 2024

Very pleasant process. Gerardo was an excellent individual to work with. Comfortable process from start to finish More

by jdmarino12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo, Oscar Guevera, Kenny Gutnick, Sal Martinez, Edgar Davila, Digital AirStrike
May 17, 2024 -

Sterling McCall Chevrolet responded

We're delighted to learn about your positive experience and the excellent assistance provided by Gerardo! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

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