
Sterling McCall Chevrolet
Houston, TX
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Sterling McCall Chevrolet I purchased my new 2024 chev trailblazer 8/26/2024. Not even 3 months. It has now been to the dealership for maintenance twice because it keeps leaving me in dangerous situations trailblazer 8/26/2024. Not even 3 months. It has now been to the dealership for maintenance twice because it keeps leaving me in dangerous situations with no power. At the entrance ramp of I45 and today at a light. Car completely without power. I couldn’t even turn of hazard lights. I towed it to sterling mccall to be told I couldn’t get a loaner car. This should have some type of recall on this car. I spoke to another owner of a 2022 trailblazer and they had the same issue. I purchased a new car so that i could have a piece of mind that i don’t have to deal with issues like this. I could have bought a used car if i was going to deal with this. 2-3 days diag time. What are we supposed to do. Not go to work because the garbage car you sold us? Do not get a trailblazer!!! More
Satisfactory repair service. Time delay when waiting for oil change could be better. I don't receive coupons by mail any longer. Time delay when waiting for oil change could be better. I don't receive coupons by mail any longer. More
Someone is always there and ready to help. If they don’t know the answer they’ll find someone who does. They move quick with service and always be kind. Ben Hall has helped me multiple times a If they don’t know the answer they’ll find someone who does. They move quick with service and always be kind. Ben Hall has helped me multiple times and all I will say is that I look for him anytime I need services done to my truck. Thanks Guys keep being amazing. God bless More
I am out of town passing through the Houston area. I experienced an issue with my Silverado 3500 truck. The service department analyzed my problem and fixed the issue quickly. Customer service was I experienced an issue with my Silverado 3500 truck. The service department analyzed my problem and fixed the issue quickly. Customer service was exceptional. Honestly, if I lived in the area, Sterling McCall Chevrolet would be my go to place to service my truck. More
The service was excellent. The wait time for service completed was less than I expected it to be. The waiting area had very comfortable seating. The location of this dealers The wait time for service completed was less than I expected it to be. The waiting area had very comfortable seating. The location of this dealership is near my home. So I will definitely come back for future needs when necessary. More
Very disappointed with service department ! ! I do not recommend this dealership , they lack customer service in the service department from the beginning to the end . Regret taking my vehicle a ! I do not recommend this dealership , they lack customer service in the service department from the beginning to the end . Regret taking my vehicle and will not be going there again More