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Sterling McCall Chevrolet

Houston, TX

4.2
910 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 910 reviews

February 07, 2025

Will in the service department was courteous and professional. He explained all of my service options and more than once asked if there was anything I had questions about. More

by Virgil t Page
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Feb 12, 2025 -

Sterling McCall Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

February 06, 2025

They did good job excellent service good treat to me. I recommend they try to make their best More

by ulisescruz905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Hall
Feb 11, 2025 -

Sterling McCall Chevrolet responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2025

Dealership is very clean. Advisors are very helpful and organized. Ben Hall was very nice and knowledgeable. More

by maryanguiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Hall service
Feb 10, 2025 -

Sterling McCall Chevrolet responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2025

Brad Lafferty was very professional and helpful. He explained everything so I could understand. He didn't rush or force anything on me that I didn't want. More

by Fabian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Lafferty
Feb 10, 2025 -

Sterling McCall Chevrolet responded

Hello Fabian, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2025

Excellent service by Syquoia, she and the mechanic was very nice and professional throughout the entire process. Will request her every time! More

by demetria.brewster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syquoia James
Feb 06, 2025 -

Sterling McCall Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2025

The service department was excellent. Communication and explanation of what was going on with my vehicle was very transparent More

by boydgoodman1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asim
Feb 03, 2025 -

Sterling McCall Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sterling McCall Chevrolet!

January 29, 2025

There were some misunderstandings but my service advisor was awesome she was very professional and helpful. We need more people like her, great job More

by Appleface
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yasmeen
Jan 31, 2025 -

Sterling McCall Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 27, 2025

I had a service recall yesterday on my Silverado 1500 (January 25, 2024). They also did an oil change, transmission fluid exchange and brake fluid change. The recall was for a brake control module soft More

by gilreathgregory
Workmanship
Recommend Dealer
No
Employees Worked With
Kenneth Myers
Jan 31, 2025 -

Sterling McCall Chevrolet responded

Hi Mr. Gilreath, Kyle Mixon made me aware of the situation immediately and stated that the issue has been address and resolved. These matters we take very seriously, and we appreciate you working with us to resolve the issue. Please let me know if you need further assist. Have a great week and Thank You again. Tim Harless General Manager tharless@SterlingMcCallChevy.com

January 27, 2025

It's horrible visiting there, please refer to my google reviews on there page. Very negative, and Sour. More

by brucetroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Hernandez
Jan 31, 2025 -

Sterling McCall Chevrolet responded

I am trying to locate a Bruce Troy in our system and cannot find anyone by that name. I would like to talk to you about your experience with my team. Can you please reach out to me a at 281-784-5012 so we can talk about it? Thank you. Best Regards, Kyle Mixon wmixon@Sterlingmccallchevy.com

January 25, 2025

I needed to get my Silverado back on the road fast. Ben Hall did everything he could to get everyone on board with a plan to make that happen! I definitely recommend their service department! More

by Zach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Hall
Jan 27, 2025 -

Sterling McCall Chevrolet responded

Hi Zach, we're happy to hear you had such a positive experience with Ben! We hope to be of service to you again in the future. Best wishes, Sterling McCall Chevrolet

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