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Sterling McCall Chevrolet

Houston, TX

4.2
849 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 849 reviews

November 23, 2024

Mr.Philip and Mrs. Marjorie was absolutely amazing! They helped me from the moment I walked through the door. Everything was explained throughly and I appreciate the patience each one of them had in answer More

by Jalpeace22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip Hagans and Majorie
Nov 25, 2024 -

Sterling McCall Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Philip and Marjorie here at Sterling McCall Chevrolet! We hope you have a great day!

November 23, 2024

I had a battery installed 2 years ago and they told me the original problem that I had was because I purchased an aftermarket battery. They convinced me to buy a battery from them. 2 years later my batter More

by Heatherleigh77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Asim
Nov 28, 2024 -

Sterling McCall Chevrolet responded

Heatherleigh77, We apologize for the inconvenience caused by your recent service experience regarding your battery. We strive to provide exceptional service to all our customers. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Tim Harless General Manager tharless@Sterlingmccallchevy.com

November 22, 2024

The service was great. I will recommend this dealership to every one I know. Asim is a great person to work with. More

by Lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asim
Nov 25, 2024 -

Sterling McCall Chevrolet responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 21, 2024

Customer service and service advisor Valerie always take care of me. She's awesome to work with. More

by ashariancarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
Nov 21, 2024 -

Sterling McCall Chevrolet responded

Hi, thanks for your praise and kind comments about Valerie. Please don't hesitate to reach out if there's anything additional we can do for you.

November 20, 2024

No nonsense car buying. I was in and out in 2 hours. Very knowledgeable sales staff. More

by sivmig1911
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Nov 21, 2024 -

Sterling McCall Chevrolet responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 20, 2024

Nice service Good deals Excellent customer service especially the service advisor Her name was Syquia She did Great Excellent Customer service More

by Hasan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syquia Was the best Excellent customer service
Nov 21, 2024 -

Sterling McCall Chevrolet responded

Hi, we're happy to hear you had such a positive experience with Syquia! We do hope we can be of assistance in the future. Take care!

November 19, 2024

Frindley staff. Easy to work with. Good prices and zibwould happily recommend them four your purchase More

by Crh7064
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Gutnick
Nov 21, 2024 -

Sterling McCall Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

November 19, 2024

I have 2 trucks that I bought in for oil changes. The first truck no air was added to vehicle and I had to call after 3 hours to ask to see if my car was ready!I was told what needed to be done afte More

by JoSallie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Nov 22, 2024 -

Sterling McCall Chevrolet responded

JoSallie, I’m sorry to hear about the trouble you're having with your vehicle service. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Tim Harless, General Manager tharless@SterlingMcCallChevy.com

November 18, 2024

Once they sell the car they no longer care. Diag time is too long with no accommodations for me to continue to get to work. This is a brand new car that i have not had even 3 months abd already More

by Anellets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandro, Digital AirStrike
Nov 21, 2024 -

Sterling McCall Chevrolet responded

Anellets, I’m sorry to hear about the trouble you're having with your new vehicle. After checking our records, I couldn't find any details of your visit in service, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Tim Harless General Manager tharless@SterlingMcCallChevy.com

November 18, 2024

Sterling McCall Chevrolet I purchased my new 2024 chev trailblazer 8/26/2024. Not even 3 months. It has now been to the dealership for maintenance twice because it keeps leaving me in dangerous situations More

by Anellets
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Allison
Nov 21, 2024 -

Sterling McCall Chevrolet responded

Anellets, I’m sorry to hear about the trouble you're having with your new vehicle. After checking our records, I couldn't find any details of your visit in service, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Tim Harless General Manager tharless@SterlingMcCallChevy.com

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