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Sterling McCall Chevrolet

Houston, TX

Overview
Reviews
Vehicles
4.2
813 Reviews
Call Dealership (281) 397-8600

17800 North Freeway

Houston, TX

77090

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Showing 813 reviews

November 06, 2024

I am out of town passing through the Houston area. I experienced an issue with my Silverado 3500 truck. The service department analyzed my problem and fixed the issue quickly. Customer service was More

by wkbhatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Willand
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Nov 09, 2024 -

Sterling McCall Chevrolet responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2024

The service was excellent. The wait time for service completed was less than I expected it to be. The waiting area had very comfortable seating. The location of this dealers More

by rickywooten
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Sanchez
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Nov 06, 2024 -

Sterling McCall Chevrolet responded

Hello, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2024

Very disappointed with service department ! ! I do not recommend this dealership , they lack customer service in the service department from the beginning to the end . Regret taking my vehicle a More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad service department
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Nov 09, 2024 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize for your disappointment with our service department. I would like to hear more about your experience and hopefully get an opportunity to fix this and earn your business. Please email me. I look forward to speaking with you. Tim Harless General Manager tharless@SterlingMcCallChevy.com

More
Nov 17, 2024 -

Jose responded

Thanks Tim for trying to ear my business again but I’m done with taking my SUV for service (the only reason why I took it there bc it’s where I bought it ) or buying ( as I had already given a deposit for a 2025 suburban high country ) . Good thing there’s other dealerships that take AMEX as payment for service

November 03, 2024

Kenny g and the finance crew made the whole deal on my Tesla fast and painless I recommend sterling McCall Chevrolet and Kenny g to anyone needing a new or used car More

by Stewey15
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Gutnick, Tim Harless
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Nov 05, 2024 -

Sterling McCall Chevrolet responded

Hi, we're happy to hear you had such a positive experience with Kenny and team! We do hope we can be of assistance in the future. Take care!

October 31, 2024

Will in service provided exceptional customer service. He alway kept me update on the status of my Truck. More

by Dacpatton67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Krisher
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Nov 05, 2024 -

Sterling McCall Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 31, 2024

Broston was awesome. He was very helpful with great attitude. Great job and great service.👊👊👊👊 More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broston Serio
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Nov 02, 2024 -

Sterling McCall Chevrolet responded

Hi Bruce, thanks for your praise and kind comments about Broston. Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2024

Kenny G and Lily are the best! ! Got me a great value and really took the time to help me understand the whole process. Thank you guys for all your hard work!! More

by apatt808
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lily , Kenny Gutnick
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Nov 01, 2024 -

Sterling McCall Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2024

Juan is the best service provider, he was clear about what my car needed. Thanks. More

by ana.cervantes99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Nov 01, 2024 -

Sterling McCall Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2024

My visit very good my salesman excellent and knowledge about the car Every body at the dealership was very good to work with I'm a satisfied customer I highly recommend Sterling McCall Chevrolet to my More

by howardrobert228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Guevera, Kenny Gutnick, Sal Martinez, Edgar Davila, Tim Harless, Tim Brackenburg, Patrick Duffer
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Nov 01, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

October 27, 2024

The service was great. Juan explained to me what was needed to be done after I told him my concerns. Thank you, Sterling McCall Chevy! More

by Toyin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Davila
Report | Print
Nov 01, 2024 -

Sterling McCall Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Juan here at Sterling McCall Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

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