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Sterling McCall Chevrolet

Houston, TX

4.1
733 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 733 reviews

August 13, 2024

Val in the service dept, was beyond helpful. She continued to keep me updated with my service van. Highly recommend her as an advisor. More

by samuelbarbosa95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valarie Lex
Aug 17, 2024 -

Sterling McCall Chevrolet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 10, 2024

I always take my vehicle to those location for service. I highly recommend Sterling McCall Chevrolet. Michelle and Maddison are great service reps, go check them out. More

by saenzo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Perez, Maddison
Aug 12, 2024 -

Sterling McCall Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 09, 2024

My Salesperson was great, but the Finance department needs work. I waited unnecessarily too long. More

by gljones1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Villarreal
Aug 13, 2024 -

Sterling McCall Chevrolet responded

Thank you for your feedback. I apologize for the long wait you experienced in the Finance department, especially since your salesperson provided great service. I’d appreciate the opportunity to address your concerns and improve our process. Please contact me directly, as I look forward to speaking with you. Tim Harless General Manager tharless@SterlingMcCallChevy.com

August 09, 2024

Very professional and easy to talk too about my needs and wants definitely helps to become more understanding More

by joshuabell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marjorie mroz
Aug 11, 2024 -

Sterling McCall Chevrolet responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

August 03, 2024

They have always taken care of our needs even in difficult times. Only dealership I work with. More

by Kmart03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marjorie Mroz
Aug 04, 2024 -

Sterling McCall Chevrolet responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2024

Sterling McCall was a great place to buy a car. Everyone was very friendly and there was no pressure at any level. Everyone worked with you from the amazing car salesman (go see Jose B) to the ver More

by jmorozco1966
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Barrientes
Aug 04, 2024 -

Sterling McCall Chevrolet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2024

I received an email with a promotional offer for maintenance on my Chevy Silverado. Using a link from the email I made a service reservation. When I arrived I was immediately greeted by Ben Hall who More

by Thomas Butryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Hall
Aug 01, 2024 -

Thomas Butryn responded

Thank you for wonderful service.

Aug 02, 2024 -

Sterling McCall Chevrolet responded

Hi Thomas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 31, 2024

Great service from Allyson, oil change took about one hour. They made the state inspection. More

by jab.vazquezg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allyson
Aug 01, 2024 -

Sterling McCall Chevrolet responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 30, 2024

Service writer,Val, kept me apprised the whole time my vehicle was at the dealership. More

by Alfarrack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valarie Lex
Jul 31, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 29, 2024

Valerie customer service 1st every time! , one of the reason I continue to use there service More

by He4343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie Lex
Jul 31, 2024 -

Sterling McCall Chevrolet responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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