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Sterling McCall Chevrolet

Houston, TX

4.2
910 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 910 reviews

March 21, 2025

Expert advise and understanding of the truck technology features. Good experience negotiating and follow up support. Great experience. More

by maldbera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Lozado
Mar 22, 2025 -

Sterling McCall Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 20, 2025

As a traveler, a walk in. The service team PM’d my truck and cleared a recall before lunch. Well done! More

by Walterholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir. Sorry…. If that’s wrong
Mar 22, 2025 -

Sterling McCall Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 19, 2025

Great experience with this dealership ! Especially with working with Kenny G. To purchase our new Tahoe! More

by Dmiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny G
Mar 22, 2025 -

Sterling McCall Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2025

Sales man and the Sales Manger Amazing people and honest. I’m thankful to both of them More

by Mohammad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Manager
Mar 21, 2025 -

Sterling McCall Chevrolet responded

Hi Mohammad, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

March 18, 2025

i had the worst experience here. we were completely lied to about the vehicle we purchased and when we tried to discuss the visible issues, we were basically told to get over it and More

by zoedaughtrey56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sara Davis
Mar 21, 2025 -

Sterling McCall Chevrolet responded

Ms. Daughtrey, I'm sorry that your concerns weren't addressed to your liking. Please reach out to me directly so that I can help. Patrick Duffer General Sales Manager pduffer@sterlingmccallchevy.com 281-784-5008

March 18, 2025

I chose this dealership after my first visits few years ago. Ben in service took care of me, and made sure I had full knowledge about my truck issues , what was going to be repaired and my out of pocket ex More

by Ms.Knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben in service
Mar 22, 2025 -

Sterling McCall Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2025

The dealership did a good job they gave me a Report to show me what parts that I need to replace and they did a good job flushing out my transmission fluid and they wash the car good service More

by ruguevara04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle perez
Mar 22, 2025 -

Sterling McCall Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 15, 2025

Fast service and a great price! Highly recommend checking out the sterling mccall service department More

by hjelzaim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuliana
Mar 19, 2025 -

Sterling McCall Chevrolet responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2025

Great service and fixed everything I inquired. Just kept my car longer than expected. 11days. More

by Valarie421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Lafferty
Mar 13, 2025 -

Sterling McCall Chevrolet responded

Hi, thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation.

March 11, 2025

The worst customer service at this dealership. We have been trying to get a call back from the service manager since Friday. It is now the following Tuesday with 3 messages left, no returned phone More

by Alexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
Mar 13, 2025 -

Sterling McCall Chevrolet responded

Dear Alexis, We sincerely apologize for the lack of communication and the experience you described. Timely follow-ups and professional service are priorities for us, and it’s concerning to hear that we did not meet those expectations during your visit. We appreciate your feedback and will be addressing these concerns with our team to ensure we provide the level of service our customers deserve. If you’re willing, we’d love the opportunity to make this right. Please reach out to us directly at wmixon@Sterlingmccallchevy.com, and we will ensure your concerns are addressed promptly. Best regards, Kyle Mixon Service Director 281-784-5012

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