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Sterling McCall Chevrolet

Houston, TX

Overview
Reviews
Vehicles
4.1
749 Reviews
Call Dealership (281) 397-8600

17800 North Freeway

Houston, TX

77090

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Showing 749 reviews

December 26, 2024

Have dealt with Jaime in the service department on more than one occasion and I must say every interaction has been more than pleasant. More

by Tomasflores91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
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December 24, 2024

It took 5 hours to get oil change and I had a appointment it was just a bad experience period More

by davisdonnell581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
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Dec 27, 2024 -

Sterling McCall Chevrolet responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Tim Harless | Group 1 Automotive General Manager Sterling McCall Chevrolet Email: tharless@SterlingMcCallChevy.com

December 22, 2024

Terrible customer service. I asked to speak with a manager several times and my request was never granted. I’ll never go back here! More

by Mrs. Hensley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service not sales
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Dec 24, 2024 -

Sterling McCall Chevrolet responded

I apologize that you experienced a lack of communication. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. William Mixon Service Manager wmixon@sterlingmccallchevy.com

December 21, 2024

Everyone there is very accommodating and friendly. Everything is done quickly, would definitely go back again More

by tweismantel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margorie
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Dec 24, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 19, 2024

My sales representative Francisco Moreno was very patient and find the best deal for me. He provides excellent customer service. I recommend this dealer 100% More

by Joseline B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Moreno
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Dec 22, 2024 -

Sterling McCall Chevrolet responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 19, 2024

Excellent service! Ally was amazing and so was Will, they both were very helpful and professional. More

by Kenia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally and Will
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Dec 22, 2024 -

Sterling McCall Chevrolet responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 17, 2024

Went in for an oil change, was given quick and excellent service. There was outstanding communication during the entire process about what was going on and wait times. I definitely will return. More

by edward.dogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria Lex
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Dec 20, 2024 -

Sterling McCall Chevrolet responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2024

My Service Advisor Valerie was very helpful and kept me informed the whole way. Thanks More

by shu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie Lex
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Dec 16, 2024 -

Sterling McCall Chevrolet responded

Hello, we're happy you found Valerie to be so supportive during your experience here at Sterling McCall Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2024

Happy with the service and the staff was very helpful from the Tim I got in there to the moment I left. Customer service staff paid attention to detail. More

by Mauricewarnell2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syquoia
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Dec 15, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 13, 2024

Ninnet was great in greeting us and quick to service our vehicle and had it ready the same day More

by Mquintanilla81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ninnet
Report | Print
Dec 15, 2024 -

Sterling McCall Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

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