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Sterling McCall Buick GMC

Houston, TX

4.4
345 Reviews

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 345 reviews

August 12, 2024

Josh Guerra has always been courteous and helpful every time I take my SUV for service. He also advises of any promotions available to the customers. More

by wwvml
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
Aug 15, 2024 -

Sterling McCall Buick GMC responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 07, 2024

Dealership was easy to work with. My vehicle had to be towed there, and they completed the repairs very quickly. Will be bringing my Yukon and Sierra back here for any of our needs. T More

by Duongbtran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike, James Arce, Luis Guerra
Aug 10, 2024 -

Sterling McCall Buick GMC responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 06, 2024

Great, timely service. ..Josh Guerra took great care of me. In and out for oil change and tire rotation in an hour. More

by dauzenne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Guerra, Luis Guerra
Aug 10, 2024 -

Sterling McCall Buick GMC responded

Hello, we're happy you found our staff to be supportive during your experience here at Sterling McCall Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2024

Sterling Mccall Buick does a great job. Everyone is friendly and takes care of all my car mechanical needs. More

by topapple-13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fofana
Aug 10, 2024 -

Sterling McCall Buick GMC responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 06, 2024

My husband had our vehicle towed in so it could be serviced he had to call the dealership repeatedly in order to get an update on the situation he calls kept going to voicemail. The dealership kept o More

by chrishamp01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike, James Arce, Luis Guerra
Aug 09, 2024 -

Sterling McCall Buick GMC responded

chrishamp01, We apologize for the inconvenience caused by the delay in servicing your vehicle and for the difficulty in reaching our service department. Your time is valuable, and we understand the frustration of not receiving timely updates. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please feel free to contact me. Kimono Cooper General Manager kcooper@sterlingmccallbuick.com

August 03, 2024

Service department is very helpful in taking care of your vehicle needs and courteous towards the customers More

by E-Dub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
Aug 07, 2024 -

Sterling McCall Buick GMC responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2024

I can’t say anything negative about my experience. I reviewed the ad online and purchased the new truck over the phone. They made it easy as possible! No hidden fees! More

by Arnaud
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jansen Lim
Aug 07, 2024 -

Sterling McCall Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2024

Always great service everytime I visit sterling John is my guys always take care of me fully. Appreciate you John. More

by kayjjeff730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Digital AirStrike, James Arce, Luis Guerra
Aug 07, 2024 -

Sterling McCall Buick GMC responded

Hello, we're happy you found John to be so supportive during your experience here at Sterling McCall Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 02, 2024

Clean, Courteous, Professional, Excellent Work. No Returns Once WORK Is Complete. My Service Advisor Makes Sure I am UpTo Date With My Car Service. More

by gradyduncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Josh Guerra.
Aug 04, 2024 -

Sterling McCall Buick GMC responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 02, 2024

Dealership was great, everyone was super friendly, Josh did a great job introducing us to the car and being extremely friendly, and was a super cool guy. We would definitely come back. The finance manager More

by ndb005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Espinal , Finance Manger
Aug 04, 2024 -

Sterling McCall Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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