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Sterling McCall Buick GMC

Houston, TX

Overview
Reviews
Vehicles
4.4
403 Reviews
Call Dealership (713) 776-4600

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 403 reviews

December 01, 2024

Great work love the update status and how they treat me every time i come in for work!! More

by nathanyalridgeway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Dec 03, 2024 -

Sterling McCall Buick GMC responded

Hi, we are pleased to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 26, 2024

Sterling McCall Buick GMC offers outstanding service, friendly staff, and a seamless car-buying experience. More

by Ro Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Guerra
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Nov 28, 2024 -

Sterling McCall Buick GMC responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2024

I have been going to this dealership for almost ten years and the customer service is great. More

by JanJan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Arce, Luis Guerra
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Nov 26, 2024 -

Sterling McCall Buick GMC responded

Hi, we are pleased to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 22, 2024

Great customer service and attention. Professional, clean facility. Josh Guerra, Service Rep, always responsive and pleasant. More

by Tigers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
Report | Print
Nov 25, 2024 -

Sterling McCall Buick GMC responded

Hi, we're happy you found our staff Josh Guerra to be so supportive during your experience here at Sterling McCall Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

November 22, 2024

Customer service is the best and the staff is very compassionate about the service to your vehicle. More

by Roybiscuit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Report | Print
Nov 25, 2024 -

Sterling McCall Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.

November 21, 2024

Everyone is friendly and professional. The dealership is very clean with comfortable seating areas. They give you service with a smile. More

by Janice Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harouna Fofana
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Nov 22, 2024 -

Sterling McCall Buick GMC responded

Hello Janice, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 16, 2024

I had two service appointments this week. My service advisor Jordan was excellent. Great communication and customer service. I’m a new, first time GMC owner and will have all of my se More

by billdawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Nov 19, 2024 -

Sterling McCall Buick GMC responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 09, 2024

Good people good service! It’s always easy in and out here. Thanks Erin for helping. More

by Shrads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
Report | Print
Nov 12, 2024 -

Sterling McCall Buick GMC responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 07, 2024

I was told that I had all the service and parts all taken care of when they diagnosed it. The AC compressor was out. I then released the work because I had been assured that it was covered. A week later I ge More

by Unsatisfied Customer
Recommend Dealer
No
Employees Worked With
GMC SERVICE DEPARTMENT
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Nov 12, 2024 -

Sterling McCall Buick GMC responded

Thank you for bringing this to my attention. I apologize for what you experienced while having your vehicle serviced. I would like an opportunity to address your concerns and to earn your business. Please contact me at your earliest convenience. I look forward to speaking with you. Kimono Cooper General Manager kcooper@sterlingmccallbuick.com

Nov 12, 2024 -

Unsatisfied Customer responded

Hello Mr. Cooper, Thank you for responding. If you can help rectify this experience and situation I’ll gladly reach out. I don’t have any contact info except your email.

November 03, 2024

Good customer service and attention to my vehicle concerns. Excellent salesperson services. I would recommend friends to Sterling Mc Call. More

by mariderrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Tristan
Report | Print
Nov 05, 2024 -

Sterling McCall Buick GMC responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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