Sterling McCall Buick GMC
Houston, TX
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It's okay with the work in a speedy time but the service advisor would not honor my email price for the oil change he said that the price they gave me for for a v6 engine but the email doesn't state that.� advisor would not honor my email price for the oil change he said that the price they gave me for for a v6 engine but the email doesn't state that.🤔 More
I purchased a 2024 Yukon Denali ($85,000+), dealership installed a front/rear dashcam, the rear one was defective (would not retain the cable). After scheduling a service visit to change out the camera ( installed a front/rear dashcam, the rear one was defective (would not retain the cable). After scheduling a service visit to change out the camera (and to schedule an oil change (the first of which was to be free), I'm told the oil change will be $115 and the camera will take "4 to 6 weeks". After complaining out this and waiting several days for a callback, I'm told I can wait the 4 to 6 weeks, or I can purchase a camera myself from Amazon (2 day delivery), or I can take my business elsewhere. They have my money, I have a defective camera, and they have lost a customer, not only for themselves but for GMC as well. More
Service is great. The courteous car wash is a nice bonus. Service personnel are cordial, knowledgeable, efficient. Great waiting are with coffee and water available. V The courteous car wash is a nice bonus. Service personnel are cordial, knowledgeable, efficient. Great waiting are with coffee and water available. Very clean restrooms. More
What made this such a good experience was the sales lady, Debra Roberts. She knew the vehicle and was very helpful with the added features. She stayed in contact with me during the process and really made su Debra Roberts. She knew the vehicle and was very helpful with the added features. She stayed in contact with me during the process and really made sure that I had everything that I needed. More