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Sterling McCall Buick GMC

Houston, TX

4.4
403 Reviews

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 403 reviews

February 06, 2025

Was a joke going there, 9k service estimate for a truck a bought less then 1 year ago from same dealership group. Never told I had a $200 service charge for a check up.. but won’t give you your keys if you d More

by fgsanchez13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Guerra
Feb 13, 2025 -

Sterling McCall Buick GMC responded

We’re sorry to hear about your experience and appreciate your feedback. We would like the opportunity to connect with you directly to better understand the situation and work toward a resolution together. Please reach out to us at your earliest convenience Margarita Pochtovaya General Manager margarita@sterlingmccallbuick.com

February 05, 2025

Great fast and professional service. My Salesman was very helpful and gave me good communication coming from Baton Riuge More

by Bstory39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerald
Feb 10, 2025 -

Sterling McCall Buick GMC responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 04, 2025

We were helped immediately upon arrival. Juan Gonzales, Floyd Lopez and Wilson were Great. I always get the best service the team is always ready. Thank you for always making visiting a plea More

by Trisha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd,Juan,Wilson, Digital AirStrike, James Arce, Luis Guerra
Feb 10, 2025 -

Sterling McCall Buick GMC responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 04, 2025

Quick to get appointment and did the work fast and very nice waiting room to wait in More

by saltydog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 07, 2025 -

Sterling McCall Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 01, 2025

As a first time buyer from Sterling McCall, to say my expectations were exceeded is an understatement. Our salesman Marcus was not only knowledgeable, but took great care of us throughout the process. More

by DeniseS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus, Senad & Phillip
Feb 03, 2025 -

Sterling McCall Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2025

Jansen Lim was incredible and professional from the start when i have contacted the dealership and answered all my question to move the process for selling me the Mazda Cx5. More

by Gaudence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jansen
Feb 13, 2025 -

Sterling McCall Buick GMC responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2025

Serve department was incredible. Harwouna and machanic were the best. Highly recommended. Will use if needed again More

by Lgallardo104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harouna fofans, James Arce, Luis Guerra
Feb 13, 2025 -

Sterling McCall Buick GMC responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2025

It was easy to get an appointment. The work was completed fast and my vehicle was delivered to me clean. More

by jerrybean9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Arce
Feb 13, 2025 -

Sterling McCall Buick GMC responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 29, 2025

Aaron has been great with communication and customer service. He helped order a part & answered all of my questions. More

by Mrs.Renteria25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Jan 31, 2025 -

Sterling McCall Buick GMC responded

Hi, we are very happy Aaron could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 23, 2025

Service was quick and easy. Service advisor promised my vehicle to be done in an hour and a half, but exceeded all expectations and delivered my truck back in 45 minutes. The co More

by Marcos Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Arce, Luis Guerra
Jan 25, 2025 -

Sterling McCall Buick GMC responded

Hello Marcos, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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