
Sterling McCall Buick GMC
Houston, TX
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Very bad experience stay clear from these guys and check your interest-rate with your finance company they will lie to you about your interest-rate. Also been waiting on my tags for three months now while d your interest-rate with your finance company they will lie to you about your interest-rate. Also been waiting on my tags for three months now while driving on expired drive out tags. I was lied to at least five times. More
Very professional. Very responsive to my needs. Performed the work effectively. Price was a little high but probably not unreasonable. Very responsive to my needs. Performed the work effectively. Price was a little high but probably not unreasonable. More
Great services from Basil in the service department. This dealership never disappoints. Def will continue to come here for all my service need. This dealership never disappoints. Def will continue to come here for all my service need. More
Keith Mack , Clay Vanatter and Carlos were all awesome. These guys took care of me from start to finish. I have even called Keith 2 times since I drove off and he picked up on first ring each time. If you These guys took care of me from start to finish. I have even called Keith 2 times since I drove off and he picked up on first ring each time. If you are in the market Keith and Clay will take care of you. I highly recommend these guys. More
Best place to take your business and get what you actually want for the right price They have very respectable staff and they took great care of me while there actually want for the right price They have very respectable staff and they took great care of me while there More
The dealership is nice but the lack of shuttle service and no longer providing Ubers or loaner vehicles while your car is being serviced is inconvenient. Checking in after booking an appointment online is and no longer providing Ubers or loaner vehicles while your car is being serviced is inconvenient. Checking in after booking an appointment online is also somewhat frustrating due to the service providers never knowing what you're needing. Redeeming the GMC rewards is also difficult for the service providers and the customer due to them not showing up in the system at checkout. More
They do not honor their warranty policy or the Magnuson-Moss Warranty Act. We were still within the 30 day period where we were told to bring it back if there were ANY issues and they accepted it, Magnuson-Moss Warranty Act. We were still within the 30 day period where we were told to bring it back if there were ANY issues and they accepted it, took responsibility for repairs, kept my husband’s truck for 2 days and then informed that they would not repair due to the lift, even though the Magnuson-Moss Warranty Act protects from that. They sold us a $2000 warranty and happily took our money, but didn’t follow through with their end of the bargain. The technicians who installed the lift are certified and followed proper procedures. The warranty issue was detected BEFORE installation and unrelated to the lift. Their service technicians were rude, hateful and did NOTHING to improve the situation. DO NOT BUY FROM THEM. More