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Sterling McCall Buick GMC

Houston, TX

Overview
Reviews
Vehicles
4.4
337 Reviews
Call Dealership (713) 776-4600

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 337 reviews

November 09, 2024

Good people good service! It’s always easy in and out here. Thanks Erin for helping. More

by Shrads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
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Nov 12, 2024 -

Sterling McCall Buick GMC responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 07, 2024

I was told that I had all the service and parts all taken care of when they diagnosed it. The AC compressor was out. I then released the work because I had been assured that it was covered. A week later I ge More

by Unsatisfied Customer
Recommend Dealer
No
Employees Worked With
GMC SERVICE DEPARTMENT
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Nov 12, 2024 -

Sterling McCall Buick GMC responded

Thank you for bringing this to my attention. I apologize for what you experienced while having your vehicle serviced. I would like an opportunity to address your concerns and to earn your business. Please contact me at your earliest convenience. I look forward to speaking with you. Kimono Cooper General Manager kcooper@sterlingmccallbuick.com

Nov 12, 2024 -

Unsatisfied Customer responded

Hello Mr. Cooper, Thank you for responding. If you can help rectify this experience and situation I’ll gladly reach out. I don’t have any contact info except your email.

November 03, 2024

Good customer service and attention to my vehicle concerns. Excellent salesperson services. I would recommend friends to Sterling Mc Call. More

by mariderrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Tristan
Report | Print
Nov 05, 2024 -

Sterling McCall Buick GMC responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2024

Quick and friendly service. .doesn’t push to sell more products. Really quick to give me loaner More

by lhuynh73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 02, 2024 -

Sterling McCall Buick GMC responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2024

Thank you for always taking care of my vehicle needs ! I always ask for Aaron he’s always very helpful and very optimistic and great to work with! More

by Mimiduran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aarron
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Nov 02, 2024 -

Sterling McCall Buick GMC responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 29, 2024

Warm reception and clear explanation, thinkful to resolve the problem! The environment is feeling comfortable! More

by Chenchiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy and jonathanson
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Nov 01, 2024 -

Sterling McCall Buick GMC responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 28, 2024

I met by the service rider Nelson Navas upon arrival. I was kept informed through the whole process. The waiting area was very comfortable to wait. Great service More

by ChrisB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Navas
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Nov 01, 2024 -

Sterling McCall Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 25, 2024

My advisor Aaron always goes above and beyond to make sure that everything is taken care of and done in a timely manner! More

by darrellriehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Oct 26, 2024 -

Sterling McCall Buick GMC responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

Every time I go to maintain my car, I will encounter all kinds of troubles. More

by tailang0426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike, James Arce, Luis Guerra
Report | Print
Oct 26, 2024 -

Sterling McCall Buick GMC responded

Thank you for letting me know about the troubles you’ve had with your car maintenance. That’s not the experience we want for our any of our customers. Can you please contact me so I can make this right? I couldn’t find your name in our database, but I’d really love to hear back from you at kcooper@sterlingmccallbuick.com. Kimono Cooper General Manager kcooper@sterlingmccallbuick.com

October 18, 2024

This was the easiest car buying experience. I would definitely recommend to friends and family More

by nykei10b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe, Digital AirStrike, James Arce, Luis Guerra
Report | Print
Oct 20, 2024 -

Sterling McCall Buick GMC responded

Hello, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

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