Sterling McCall Buick GMC
Houston, TX
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Basil Khan is my Service Provider. He is professional, laid back and honest. He always takes care of the issues and doesn’t force anything extra. I really do appreciate him and the ser He is professional, laid back and honest. He always takes care of the issues and doesn’t force anything extra. I really do appreciate him and the service provided. More
Our salesman, Floyd was very knowledgeable, professional and kind. This has been the Best car buying experience. I didn't experience this with other dealerships. and kind. This has been the Best car buying experience. I didn't experience this with other dealerships. More
No hassle on pricing of our vehicle like I have experienced at other dealerships in the past. I made a deal over the phone on my first call. We made an appointment and went and picked up our new ve experienced at other dealerships in the past. I made a deal over the phone on my first call. We made an appointment and went and picked up our new vehicle and the deal was painless. Excellent customer service and dealership. More
Car purchase experience was good except for when you they installed my gooseneck hitch and damaged my tail gate. They have now had my truck over a week and will not commit to how long before it is repaired a installed my gooseneck hitch and damaged my tail gate. They have now had my truck over a week and will not commit to how long before it is repaired and back to me. I had the truck 7 days before this happen. More
The service writer John Ramirez provides very good customer service. Now, the mechanics I am not very happy w/ for a variety of reasons. 1. Driving my vehicle to speed thru parking lot. 2. Breaking customer service. Now, the mechanics I am not very happy w/ for a variety of reasons. 1. Driving my vehicle to speed thru parking lot. 2. Breaking hub caps and not informing service writer. 3. Once I left dealership left back tire light came on stating low pressure - even though I just purchased tires from dealership. Now, I must take vehicle to be serviced elsewhere due issues which arose on this visit. More