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Sterling McCall Buick GMC

Houston, TX

4.3
248 Reviews

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 248 reviews

August 27, 2023

Basil Khan is my Service Provider. He is professional, laid back and honest. He always takes care of the issues and doesn’t force anything extra. I really do appreciate him and the ser More

by nidon_goins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil Khan
Sep 10, 2023 -

Sterling McCall Buick GMC responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Basil went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

August 22, 2023

Outstanding service. Service advisor very professional and courteous . Have used this dealership for more than twenty years. More

by jhj0369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Aug 26, 2023 -

Sterling McCall Buick GMC responded

Thank you for your kind words and continued business! We are excited to hear that we were able to provide you with an enjoyable experience!

August 08, 2023

Our salesman, Floyd was very knowledgeable, professional and kind. This has been the Best car buying experience. I didn't experience this with other dealerships. More

by Cesia Hunt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd
Aug 08, 2023 -

Cesia Hunt responded

Cesia Hunt Our salesman, Floyd was very knowledgeable, professional and kind. This has been the Best car buying experience. I didn't experience this with other dealerships.

Aug 09, 2023 -

Sterling McCall Buick GMC responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

July 28, 2023

John Ramirez in the service department was very polite & attentive. Great customer service. Thank you. More

by erikasaucedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Ramirez
Aug 02, 2023 -

Sterling McCall Buick GMC responded

Thank you for your kind words for our staff, we appreciate it!

July 28, 2023

No hassle on pricing of our vehicle like I have experienced at other dealerships in the past. I made a deal over the phone on my first call. We made an appointment and went and picked up our new ve More

by PLEASEDFORMPORTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Smith and Clay Vannatter
Aug 02, 2023 -

Sterling McCall Buick GMC responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 23, 2023

Aaron is the service representative I always deal with. Always please with the service received. More

by Gigi
Recommend Dealer
Yes
Employees Worked With
Aaron
Jul 28, 2023 -

Sterling McCall Buick GMC responded

Gigi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Buick GMC.

July 22, 2023

Car purchase experience was good except for when you they installed my gooseneck hitch and damaged my tail gate. They have now had my truck over a week and will not commit to how long before it is repaired a More

by Jebnerc8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl
Sep 14, 2023 -

Sterling McCall Buick GMC responded

Thank you for bringing this to my attention. I apologize for the inconvenience you've experienced with the installation of your gooseneck hitch and the damage to your tailgate. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Kimono Cooper General Manager kcooper@Sterlingmccallcadillac.com

July 19, 2023

If you ever need any help ask for you to job made it very easy to purchase the car. Eugene will also take care of any issues you have. More

by Brock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugine
Aug 02, 2023 -

Sterling McCall Buick GMC responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 13, 2023

The service writer John Ramirez provides very good customer service. Now, the mechanics I am not very happy w/ for a variety of reasons. 1. Driving my vehicle to speed thru parking lot. 2. Breaking More

by Brogden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ramirez
Sep 27, 2023 -

Sterling McCall Buick GMC responded

Thank you for bringing this to my attention. I apologize for the issues you encountered during your recent service visit. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Kimono Cooper General Manager kcooper@Sterlingmccallcadillac.com

July 12, 2023

Very professional and friendly staff. The finance department is great to work with as well More

by Shanique
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antwon, Darvell, and the Director of Finance
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