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Sterling McCall Buick GMC

Houston, TX

4.3
248 Reviews

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 248 reviews

September 15, 2023

I don’t know to talk about dealer but everything is good for me . 100 core to refure More

by Huy lam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike, James Arce, Luis Guerra
Sep 19, 2023 -

Sterling McCall Buick GMC responded

Thank you for your kind words! We're delighted to hear that you had a top-notch experience during your visit. Providing exceptional customer service is a top priority for us, and your feedback is greatly appreciated. Thank you for your support!

September 12, 2023

Everything went well with my vehicle repairs! Basil did keep me informed on the eta and what the issue was More

by Soarie1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil Khan
Sep 21, 2023 -

Sterling McCall Buick GMC responded

We are glad to hear that everything went well with your vehicle repairs and that Basil kept you informed about the estimated time of arrival (ETA) your vehicle would be ready. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 09, 2023

Sales and service was exceptional. Polite and efficient. From start to finish I was impressed at the commitment More

by AmosEarl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd, Digital AirStrike
Sep 19, 2023 -

Sterling McCall Buick GMC responded

We're delighted to hear about your exceptional experience during your sales visit! Providing polite and efficient service is a priority for us, and it's fantastic to know that you were impressed with our commitment from start to finish. Your satisfaction is important to us. Thank you for choosing us, and we appreciate your feedback and business!

September 08, 2023

Have had my vehicle serviced here for 4 year’s and it’s not as great as it used to be. Lots of employee turnover over the years and my last service was very sloppy. Oil messes left under the hood, torn ins More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Sep 14, 2023 -

Sterling McCall Buick GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 16, 2023 -

Sterling McCall Buick GMC responded

Thank you for bringing this to my attention. I apologize for the declining service quality you've experienced at our dealership. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Kimono Cooper General Manager kcooper@Sterlingmccallcadillac.com

September 05, 2023

I love this dealership cause I never have a long wait time for service. All the service agents are very nice & helpful. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike, James Arce, Luis Guerra
Sep 05, 2023 -

Laura responded

Keep up the good work.

Sep 07, 2023 -

Sterling McCall Buick GMC responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

September 05, 2023

Very great service from all the employees I encountered. Inside was very clean. I was in and out pretty quick for my car inspection. I will definitely recommend this location. More

by sofia.rasmussen15
Recommend Dealer
Yes
Employees Worked With
Jordan Rasmussen, Digital AirStrike, James Arce, Luis Guerra
Sep 07, 2023 -

Sterling McCall Buick GMC responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 04, 2023

Purchased a new vehicle and it was a great experience. Stephanie was very knowledgeable and helpful. More

by mcb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Tristan - 5 stars, Digital AirStrike, James Arce, Luis Guerra
Sep 07, 2023 -

Sterling McCall Buick GMC responded

Congratulations on your new vehicle! We are thrilled that Stephanie provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 02, 2023

Sterling McCall Buick GMC did an amazing job working with my family to buy our Buick Encore. Rene was excellent during the sales process and the entire staff made paperwork as simple as possible. We are enjo More

by jbmcneese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene Pineda
Sep 22, 2023 -

Sterling McCall Buick GMC responded

We are glad we could help! Congratulations on your new vehicle!

August 31, 2023

Listened to what I wanted and made it easy to get my car! The salesman was friendly and knowledgeable. More

by Mimzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith, Luis Guerra
Sep 04, 2023 -

Sterling McCall Buick GMC responded

We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future

August 29, 2023

Friendly and professional service. The waiting area is clean. I like this! If there’s coffee it is even better. More

by Nhuthuymai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ramirez
Sep 04, 2023 -

Sterling McCall Buick GMC responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

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