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Sterling McCall Buick GMC

Houston, TX

Overview
Reviews
Vehicles
4.4
403 Reviews
Call Dealership (713) 776-4600

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 403 reviews

October 30, 2024

Quick and friendly service. .doesn’t push to sell more products. Really quick to give me loaner More

by lhuynh73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 02, 2024 -

Sterling McCall Buick GMC responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2024

Thank you for always taking care of my vehicle needs ! I always ask for Aaron he’s always very helpful and very optimistic and great to work with! More

by Mimiduran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aarron
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Nov 02, 2024 -

Sterling McCall Buick GMC responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 29, 2024

Warm reception and clear explanation, thinkful to resolve the problem! The environment is feeling comfortable! More

by Chenchiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy and jonathanson
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Nov 01, 2024 -

Sterling McCall Buick GMC responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 28, 2024

I met by the service rider Nelson Navas upon arrival. I was kept informed through the whole process. The waiting area was very comfortable to wait. Great service More

by ChrisB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Navas
Report | Print
Nov 01, 2024 -

Sterling McCall Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 25, 2024

My advisor Aaron always goes above and beyond to make sure that everything is taken care of and done in a timely manner! More

by darrellriehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Oct 26, 2024 -

Sterling McCall Buick GMC responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

Every time I go to maintain my car, I will encounter all kinds of troubles. More

by tailang0426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike, James Arce, Luis Guerra
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Oct 26, 2024 -

Sterling McCall Buick GMC responded

Thank you for letting me know about the troubles you’ve had with your car maintenance. That’s not the experience we want for our any of our customers. Can you please contact me so I can make this right? I couldn’t find your name in our database, but I’d really love to hear back from you at kcooper@sterlingmccallbuick.com. Kimono Cooper General Manager kcooper@sterlingmccallbuick.com

October 18, 2024

This was the easiest car buying experience. I would definitely recommend to friends and family More

by nykei10b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe, Digital AirStrike, James Arce, Luis Guerra
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Oct 20, 2024 -

Sterling McCall Buick GMC responded

Hello, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

October 16, 2024

They served us with great hospitality. they were able to give me a appointment for a issue i had with my car. More

by Richie Pathiyil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Arce
Report | Print
Oct 19, 2024 -

Sterling McCall Buick GMC responded

Hi Richie, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

Stay away from the service department. They are rude, unprofessional, and don’t know how to repair their own vehicles. Mike, the service manager, told me to go to another dealership since More

by Kashmoosa2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
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Oct 19, 2024 -

Sterling McCall Buick GMC responded

Kashmoosa2, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the poor communication from service. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Kimono Cooper General Manager kcooper@sterlingmccallbuick.com

October 14, 2024

Our Salesman Jaysen Lim, was very helpful in the process. Easy to work with and will love to recommend to everyone who is looking for a new or used vehicle. For the dealership maybe we can speed up the proce More

by James
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Non of this guys help me out
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Oct 17, 2024 -

Sterling McCall Buick GMC responded

Hi James, thank you for yo ur kind review; we are happy to pass along your comments to the team here at Sterling McCall Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

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