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Sterling McCall Buick GMC

Houston, TX

4.4
337 Reviews

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 337 reviews

December 27, 2024

May be next time you need to be more Active whit costumers.thank you allright More

by Sal.Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.n/a
December 21, 2024

Sterling McCall Buick GMC is very reputable, very reliable, very well maintained, and very well equipped. Mr. John Ramirez is the best advisor very experienced and very knowledgeable. He responded im More

by laxmi.sarwal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I rate Mr. John Ramirez 5 star and 100% outstanding
Dec 24, 2024 -

Sterling McCall Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to John here at Sterling McCall Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

December 16, 2024

Took my car in for regular maintenance ! Excellent service from start to finish, including a wash & vacuum of inside More

by debbiemitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Dec 20, 2024 -

Sterling McCall Buick GMC responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2024

I worked with Jerald and mainly did everything over the phone as I was from out of town. He made the process pretty smooth overall and communicated well. We agreed to terms over the phone and I drove the n More

by Jessie B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerald
Dec 13, 2024 -

Sterling McCall Buick GMC responded

Hello Jessie, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2024

Mr. Fofana was very helpful and very attentive. Excellent service with minimal wait time. I will always ask for Aaron Fofana More

by Dianarosquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fofana
Dec 14, 2024 -

Sterling McCall Buick GMC responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2024

Aaron was fast and address all of my needs on our GMC truck. We appreciate the service we received. Thanks! More

by GE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Dec 14, 2024 -

Sterling McCall Buick GMC responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

December 11, 2024

**Update Review*** I wanted to take a moment to express my sincere appreciation for the exceptional service I received from Cindy Borja, Service Advisor, and Craig, Operations Director. After multiple visi More

by T. Romo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Borja and Craig Robinson
Dec 20, 2024 -

Sterling McCall Buick GMC responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Craig Robinson Service Manager crobinson@sterlingmccallbuick.com

December 08, 2024

They have always had great customer service. They keep you in the loop of what is going on with your car as they are servicing it and have prompt and friendly service. More

by Libby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
Dec 12, 2024 -

Sterling McCall Buick GMC responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Buick GMC. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 07, 2024

Service was very easy, fast and well done! Very flexible with my schedule. Will return. More

by rej3402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 12, 2024 -

Sterling McCall Buick GMC responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2024

Pleasant clean customer service friendly normal wait time free coffee always a plus. Love it. More

by marshawheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike, James Arce, Luis Guerra
Dec 08, 2024 -

Sterling McCall Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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