Sterling McCall Buick GMC
Houston, TX
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Sterling McCall Buick GMC is very reputable, very reliable, very well maintained, and very well equipped. Mr. John Ramirez is the best advisor very experienced and very knowledgeable. He responded im reliable, very well maintained, and very well equipped. Mr. John Ramirez is the best advisor very experienced and very knowledgeable. He responded immediately either by phone or texting. He explained to me thoroughly what was wrong with car and how much will it cost. He was very patient and courteous. Mr. Ramirez should be a team leader who can train the staff and make sure they are prepared for the challenges and opportunities that come along with them. More
I worked with Jerald and mainly did everything over the phone as I was from out of town. He made the process pretty smooth overall and communicated well. We agreed to terms over the phone and I drove the n phone as I was from out of town. He made the process pretty smooth overall and communicated well. We agreed to terms over the phone and I drove the next day to pickup my new truck. Great experience overall!!! More
**Update Review*** I wanted to take a moment to express my sincere appreciation for the exceptional service I received from Cindy Borja, Service Advisor, and Craig, Operations Director. After multiple visi my sincere appreciation for the exceptional service I received from Cindy Borja, Service Advisor, and Craig, Operations Director. After multiple visits to Sterling McCall Buick GMC Service Center to diagnose and repair my vehicle, your team went above and beyond to resolve the issue and ensure it was repaired correctly. Not only was the problem thoroughly addressed, but the level of care, attention, and professionalism demonstrated throughout the process has truly restored my trust in your dealership. Cindy and Craig exemplify what outstanding customer service should look like, and their dedication to resolving my concerns did not go unnoticed. Thank you for your unwavering commitment to customer satisfaction and for transforming what could have been a negative experience into a positive one. I look forward to continuing to rely on your service center for my vehicle needs in the future. More
They have always had great customer service. They keep you in the loop of what is going on with your car as they are servicing it and have prompt and friendly service. They keep you in the loop of what is going on with your car as they are servicing it and have prompt and friendly service. More