
Sterling McCall Acura
Houston, TX
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Every service required for my 2003 Acura TL I took it to Sterling McCall Acura and they have done an excellent job in every aspect, such as friendliness, price, customer service and quality of work. I would Sterling McCall Acura and they have done an excellent job in every aspect, such as friendliness, price, customer service and quality of work. I would never take my car in for service anywhere else except Sterling McCall Acura. More
My wife (Connie Hardy) and I (Blake Hardy) were intent on purchasing A G37 infinity coupe on the morning of Saturday 2/27/10. The price was already negotiated and the paperwork was prepared, we just needed t purchasing A G37 infinity coupe on the morning of Saturday 2/27/10. The price was already negotiated and the paperwork was prepared, we just needed to sign for the purchase. She indicated to me that she wanted to stop and look at the Acura prior to arriving at the infinity dealership. After meeting Antonio Mora and letting him explain about the Acura, we decided to let him work up a price. She indicated to me that she liked the Acura better than the infinity. Antonio and his team offered a very fair price on the first try, without any hassel or negotiations. This is very important to me since I have purchased many vehicles in the past and know the drill very well. I would definatly recommend this dealership and Antonio Mora to others in the market to purchase. He is a first class employee and Sterling McCall Acura should be proud of having him. More
I bought my Acura in 2001 from Sterling McCall and still have it. It's in great condition and I LOVE it. I also LOVE going to Sterling McCall. Everyone is very friendly and I always have great service. Jack have it. It's in great condition and I LOVE it. I also LOVE going to Sterling McCall. Everyone is very friendly and I always have great service. Jack Chambers has been my go-to person over the years and he has always made the experience one of the best. He's very helpful and knowledgable and explains everything very well. I cannot say enough about how much I appreciate all of their help. It never feels like my car is in for service because they are very helpful in providing loaners if they have them, or providing me with a ride to work from the dealership. I look forward to buying my next vehicle there. More
Both Mike and Hermie provided exceptional service and listened to our thoughts in the purchase of our new MDX. Overall, their service to the customer was excellent, and my wife and I could not be happie listened to our thoughts in the purchase of our new MDX. Overall, their service to the customer was excellent, and my wife and I could not be happier with our new car. We look forward to reviewing their service potential. More
This was the most pleasant buying experience I have ever had. The entire staff was very friendly and professional. I will definitely consider buying another car from this dealership and will recommend it had. The entire staff was very friendly and professional. I will definitely consider buying another car from this dealership and will recommend it to my family and friends. I am very happy with the car I bought. More
I love my car and on the rare occasion that it needs service, I make an appointment at my convenience with Luis and he is always friendly and extremely helpful. He makes sure that I totally understand service, I make an appointment at my convenience with Luis and he is always friendly and extremely helpful. He makes sure that I totally understand what is going on with my car through-out the day and he always gets the car back to me within the expected time frame. He understands that my time is very valuable and he respects the fact that I am unable to spend time waiting for assistance in the dealership for drop-off and pick up. I have to keep my job if I want to keep paying for the MDX so I really appreciate his consistent effort to keep me moving when I am there. I couldn’t ask for a better service guy! More
I recently braught my TL in for service where I met with I recently braught my TL in for service where I met with my regular service advisor Louis. Louis, is always respectful, honest and consista I recently braught my TL in for service where I met with my regular service advisor Louis. Louis, is always respectful, honest and consistant in accomodating me with my routine work. I have done buisness with other dealerships for service such as oil changes, detailing and part replacements but never have I felt this content about service well done. In fact, I can not think of a time where I've left sterling McCall Acura unsatisfied or uncertain about my car. All of my questions were answered (I do not know much about cars) So, I reccomend this dealership to all of my friends, family, and co-workers because I know they will continue to be in the great hands of the entire staff. I absolutely love the same day service, piece of mind and courtesy. I am certain my TL will last along time thanks to my helpful service advisor Louis and the rest of the acura staff. More
Being recently forced into the new car market I visited over 15 dealerships and test drove at least 25 different automobiles. Purchasing a new vehicle has rarely been a pleasant experience for me so needl over 15 dealerships and test drove at least 25 different automobiles. Purchasing a new vehicle has rarely been a pleasant experience for me so needless to say I was not excited with the task at hand. When I entered Sterling McCall Acura, I was immediately greeted by a very professional and pleasant staff. My expectations are high because I don't believe customer service is something you should be forced to give up for a "good deal". My salesperson was Aaron Strand and when I met him I immediately felt at ease and comfortable with his approach to doing business; it was apparent that excellent customer was a top priority for Aaron and an integral part of the business culture at Sterling McCall Acura. He encouraged me to test drive different Acura models and helped me identify the automobile best suited for my transportation needs. Aaron took excellent care of me throughout the entire process of purchasing my new Acura, he answered all my questions, made suggestions, addressed my concerns, and never made me feel pressured, anxious or uncomfortable. He also brought in the best finance manager, Ki Yoon, to complete the finance portion of the deal. The entire experience was smooth and without the hassle many of us have come to expect in the new car purchasing process. I would definitely recommend Sterling McCall Acura, Aaron Strand and Ki Yoon to any persons looking to purchase a new vehicle! I would feel confident referring any friend to Aaron and the staff at Sterling McCall Acura. Thank you Aaron, Ki and the Sterling McCall Acura Staff!! More
My wife and I went to browse some preowned MDXs. I had expected the environment to be like a room full of sharks. It was quite the opposite, Darryl was very helpful in wanting to find out our needs. We we expected the environment to be like a room full of sharks. It was quite the opposite, Darryl was very helpful in wanting to find out our needs. We went in just to browse the lot but ended up test driving the car. We are now looking at doing a lease option. We were satisfied in our service and look forward to purchasing a new car from Sterling McCall soon. Thanks, Eric Elliott More
I always find my service writer, Jack Chambers, to be very friendly and gracious when I arrive. He is very accommodating to my service needs and will provide a loaner car if needed and reserved. He mak very friendly and gracious when I arrive. He is very accommodating to my service needs and will provide a loaner car if needed and reserved. He makes the ordeal of having to get car maintenance done as friendly and easy as possible. More