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Sterling McCall Acura

Houston, TX

4.8
812 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 812 reviews

October 24, 2024

Kate was so good as my service advisor. I have purchased 4-5 Acura’s from here. I have been in Colorado for the past 5 years. Only basic maintenance was done. She kept me apprised of the on More

by lspruell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Lowe
Oct 26, 2024 -

Sterling McCall Acura responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 21, 2024

Antonio is an Acura Angel he always goes above and beyond as an advisor. This is the second time he’s help me with something beyond having my vehicle serviced. It’s the little things that make me a return cu More

by javalouise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Oct 25, 2024 -

Sterling McCall Acura responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2024

Service advisors will give you an estimate and if any extras are recommended you can accept or decline and they will not push for it More

by Kmnatural27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora, Grecia Vega
Oct 21, 2024 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 18, 2024

Thank you S Sterling McCall acura the very best . I will always go back thank you More

by Urrealtordalilah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Inessa Burlak
Oct 20, 2024 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 18, 2024

Oil change wait 2hrs with appointment, was told everyone’s at lunch.🤦🏽‍♀️ they should not have scheduled me an appointment if they wasn’t fully staffed More

by MEME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio Mora
Oct 25, 2024 -

Sterling McCall Acura responded

MEME, Thank you for your feedback about your oil change appointment, this should not have happened, and I apologize for any inconvenience you faced. Your concerns will be shared with our team so, that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Valerian Kuznetsov General Manager val@sterlingmccallacura.com

October 17, 2024

Very courteous and efficient. They get the job done as soon as you arrive and knows what they are doing. More

by maryannsingson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know his name
Oct 19, 2024 -

Sterling McCall Acura responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2024

Quick, easy and helpful as always! !! The process was a breeze and they even got an uber for me from and to the dealership to pick up my car. While I was gone I received a video of the More

by jessieedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora, Grecia Vega
Oct 19, 2024 -

Sterling McCall Acura responded

Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 15, 2024

Excellent follow up after initial contact. Very competitive pricing but didn't skimp on follow up. More

by wjslds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby Eastin
Oct 18, 2024 -

Sterling McCall Acura responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 14, 2024

Service department was friendly and thorough. Everything was explained clearly and they were quick. I will always get my Acura serviced here. More

by hopsonm11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Oct 17, 2024 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 12, 2024

Partnering with Paul C was solid. Explained everything and was thorough. I would recommend visiting dealership and staff More

by mvargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul C
Oct 13, 2024 -

Sterling McCall Acura responded

Hi, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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