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Sterling McCall Acura

Houston, TX

4.8
876 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 876 reviews

December 23, 2024

Service is efficient and as fast as they can do it. Service agent Antonio is the best. He explains what the car needs and the charges. More

by fillis.friedman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Dec 25, 2024 -

Sterling McCall Acura responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 22, 2024

This dealership has been very excellent in performance of service on my vehicle. My service advisor, Mr. Gilbert, is an awesome advisor. He explains work done or needs to have done, when it needs to be More

by agerard47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Dec 24, 2024 -

Sterling McCall Acura responded

Hi, our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 21, 2024

The dealership appointment went well. My time was set for 8:30 a.m., and they were right on time. It didn't take long at all. Very efficient, abs my service advisor was a gem. Overall exc More

by hollins1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Dec 24, 2024 -

Sterling McCall Acura responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

December 21, 2024

Brandy is the best service manager I’ve ever had the pleasure of doing business with! More

by Woopatah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Dec 23, 2024 -

Sterling McCall Acura responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 21, 2024

Brandy Ramirez is the greatest service advisory, at Sterling mccall I she knows how much she is appreciated More

by Jharri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Dec 25, 2024 -

Sterling McCall Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura. If you have any further questions, please give us a call. We're always happy to help!

December 20, 2024

Professional service to fix the recall. Loaner vehicle was an easy process. David was prompt and efficient. More

by Lee.S.Liberman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David gilbert
Dec 21, 2024 -

Sterling McCall Acura responded

Hi, we are very happy David could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 20, 2024

Antonio was very professional. Provided me an update on a recall and when to expect the parts to arrive. He also assisted me on a oil change and tire rotation. Everything was done More

by shadowghostxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Dec 22, 2024 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 19, 2024

Had to wait in my car 16 minutes before someone came up and asked my name and if I had an appointment. 16 minutes? I was truly annoyed More

by lencytx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Le
Dec 21, 2024 -

Sterling McCall Acura responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Valerian Kuznetsov General Manager val@sterlingmccallacura.com

Dec 24, 2024 -

lencytx responded

Thank you for your response. 1 day after leaving the dealership a maintenance light started coming on … A16. I literally just left there. Why am I now bothered with a maintenance light???

December 17, 2024

Best place to get excellent car. I love Acura cars, because they are strong. When I went there I was very impressed with the car. That the perfect car was looking for. Excellent jo More

by zakiss2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My sales man Matt Rezvan, Shelby Eastin, D. Frank, Darrell Lowe, Antonio Mora, Hermie Manuel, Oscar Trejo, Mohammed Kahn, Grecia Vega
Dec 20, 2024 -

Sterling McCall Acura responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 15, 2024

Efficient , trustworthy,respectful employees,keep promise the time to finish the job,reliable,clean facility. More

by cannacino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Dec 16, 2024 -

Sterling McCall Acura responded

Hi Cannacino, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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