
Sterling McCall Acura
Houston, TX
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Darrell is unlike other sales people who drills the client until either the sale goes through or the customer runs away. He truly listens to the customer to understand his/her situation and help locati client until either the sale goes through or the customer runs away. He truly listens to the customer to understand his/her situation and help locating the appropriate vehicle. Furthermore, Darrell establishes an ongoing business relation with clients (Unlike sales people that disappear completely from the picture as soon as the sale is done). I describe Darrell as respectful, extremely knowledgeable about Acura’s products including things that I never even thought of! My great experience with Darrell accounts for 40% of my decision to buy the TSX. Thank you Darrell. More
Our overall experience was a pleasant one. No pressure. Our sales representative was courteous, friendly and helpful. What was promised was delivered. We met the service representative who was also very Our sales representative was courteous, friendly and helpful. What was promised was delivered. We met the service representative who was also very helpful and friendly to deal with. The facilities were clean and pleasant from the showroom floor to the service area it all seemed to flow smoothly. The closing of the sale was a pleasant experience as well. The financial officer seemed to have a good handle on the process so it gave me further comfort in dealing with Sterling McCall Acura. More
Good and easy transaction. Oscar was easy to work with and took reasonable care to answer all of our questions. The financing was fairly streamlined and didn't take forever to go through. We appreciate NO and took reasonable care to answer all of our questions. The financing was fairly streamlined and didn't take forever to go through. We appreciate NOT putting on high pressure techniques to get us to purchase addtional options. More
I will recommend Darrell Lowe to all my friends who will be in the market to buy an Acura. He is extremely courteous, knowledgeable and patient. Darrell knows Acura vehicles extremely well and it showed. be in the market to buy an Acura. He is extremely courteous, knowledgeable and patient. Darrell knows Acura vehicles extremely well and it showed. He patiently explained the inner workings of the car and gave me reasons to own an Acura. I would not hesitate to buy another car from him. Thanks Sunil More
Shelby did a great job. Straight forward and easy to deal with. Was very happy with the price after a little negotiation and very happy with the car. hope this one will last me as long as my last acura did. with. Was very happy with the price after a little negotiation and very happy with the car. hope this one will last me as long as my last acura did. would recommend dealership and Shelby to friends. More
Aaron was very helpful in taking the time to review the options available on the auto we eventually purchased. He took the appropriate amount of time to show us the technology option package in a hands on options available on the auto we eventually purchased. He took the appropriate amount of time to show us the technology option package in a hands on manner prior to our test drive. He answered all our questions in a forth right manner. During our visit at the dealership, Aaron was very cordial while maintaining a professional approach to his job. When it came to "closing the deal" Ki was very courteous and helpful. We were very pleased with the "deal" we were able to get on the new Acura that we bought. More
This is my 9th Acura purchased from Bob since 1988. Not only has he continued to be the professional that warrants an ongoing business relationship, but has become a friend over time. I have used this deal only has he continued to be the professional that warrants an ongoing business relationship, but has become a friend over time. I have used this dealership for all maintance work (service advisor Beverly St.John) and will continue to be a loyal customer in the future. I can recommend this dealership without hesitation. More
My past dealings with car salesman have been horrific, especially being a single woman, you expect the worse when you walk into that type of environment, and quite frankly I was expecting this time to be especially being a single woman, you expect the worse when you walk into that type of environment, and quite frankly I was expecting this time to be no different. I have to say from start to finish I was thoroughly impressed with my entire sales and finance experience. I first made contact with Robert Soliz via the internet, he was very helpful, and was willing to do whatever he needed to do to earn my business. Once I made it to the dealership I made it clear what I wanted out of this deal and without any hassles the deal was done. Even though it was almost closing time, he took time out to program my cell phone with the car’s system and answered all my questions and made sure I was good to go before I left the lot. I’m truly a satisfied customer and will refer family and friends! More
My experience with purchasing a used minvan from Mr. Kahn and Yoon, was the the best car buying experiencing ever. They actually treated me like a human being and not a dollar sign. They demonstrated compa and Yoon, was the the best car buying experiencing ever. They actually treated me like a human being and not a dollar sign. They demonstrated compassion and was very creative in assisting me with getting exactly what I desired. There integrity and honorable way of doing business increased my confidence 1000 fold. It even makes my after buying experience and enjoyment of my new ride so much fun. I have purchased many vehicles however this is the first time I have ever had a true no stress experience. Me and my family are extremely gratefu to Mr. Kahn and Yoon for touching our lives for ever. More
My experience at the Sterling Mc Call Acura was excellent!. Mr. Strand was very polite and professional with us since the beginning of the purchase. He gave us options, worked out numbers, showed excellent!. Mr. Strand was very polite and professional with us since the beginning of the purchase. He gave us options, worked out numbers, showed us the vehicle and allowed us to drive-test it. When we finally purchased the vicicle he explained us every single details regarding the technology package.The customer service at the dealer was overall 5, as we also got to know the general sales manager to close up the business and the way he addressed our needs was very professional, quick and satisfactory. Roccio Hernandez More