
Sterling McCall Acura
Houston, TX
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Darrell was extremely knowledgeable about the new car selection, and made the process of selecting a car very enjoyable and easy. He has excellent interpersonal skills, is very friendly, and really car selection, and made the process of selecting a car very enjoyable and easy. He has excellent interpersonal skills, is very friendly, and really cared that we were happy and well-taken care of. We could not be more happy with our experience with him, and would seriously consider buying a new car from him in the future. More
I just bought a 2010 TL nd am in love with it! The buying experience was excellent, Darrell Lowe made me feel at ease thoughout the entire process. Would recommend Serling Mc Call Acura and Darrell Lowe to experience was excellent, Darrell Lowe made me feel at ease thoughout the entire process. Would recommend Serling Mc Call Acura and Darrell Lowe to anyone looking at a new or used Acura in the Houston metropolitan area. More
Currently, I live abroad and Darrell was available to work with me via email to settle on a price, year/make/model I wanted to purchase from Sterling McCall Acura. He coped with the time difference and work with me via email to settle on a price, year/make/model I wanted to purchase from Sterling McCall Acura. He coped with the time difference and understood my needs concerning my new car purchase. The finance team also worked efficiently and effectively to process my paperwork to finance through Sterling McCall Acura. Mike Chan and Keith were also very pleasant and went the extra step to say hello and thank me for my business. I walked in on a Saturday morning, already knew what I would purchase and at what price. Paperwork was processed quickly and Darrell had anticipated my visit and had already requested my vehicle be cleaned before I arrived! I am very happy with my purchase! More
I am very pleased with my experience at Sterling McCall I am very pleased with my experience at Sterling McCall Acura, I really was impressed how fast the process was once I decided which color and wheel I am very pleased with my experience at Sterling McCall Acura, I really was impressed how fast the process was once I decided which color and wheel combination I wanted on my new TL. Shelby was outstanding and a true pleasure to deal with and the staff was also an extension of that as well. I would highly recommend all my family and friends. Shelby thank you for listening to my concerns, thank you for working on my side to get the numbers to work for me, and thank you for being patient with me when I was somewhat uncertain. I will return back to Sterling McCall Acura when it's time to upgrade! :) -Jesse S Valdez More
Very easy negotiaions. Shelby was accomodating,friendly and efficient. I think I paid a fair price for my vehicle so I am quite satified with the experience. I bought the car in the morning and returned i and efficient. I think I paid a fair price for my vehicle so I am quite satified with the experience. I bought the car in the morning and returned in the afternoon to pick it up. It was ready to go and Mr. Eastin took me through all the features before I left. I would definitely recommend the dealership and Mr. Eastin. More
Darrell was an excellent resource and salesman for my TSX. He was very knowledgeable and educated on the car, not to mention, excited about the car and happy to help. When I went to pick up the car, he TSX. He was very knowledgeable and educated on the car, not to mention, excited about the car and happy to help. When I went to pick up the car, he went through all of the features, step by step and was very thorough which was helpful in gaining awareness of all the car could offer. Overall, Darrell made buying the car a very positive experience! More
I have now bought two (2) Acura's TSX's from DARRELL LOWE. He is the most condenial person on the floor at Sterling McCall. (I will say this...EVERYONE, including the finance guy) goes out of their way LOWE. He is the most condenial person on the floor at Sterling McCall. (I will say this...EVERYONE, including the finance guy) goes out of their way to help you out at that dealership! DARRELL has helped both of my daughters learn all that they need to know about how to operate their vehicles. LOVE HIM!! More
They do such a great job of listening to what you want, providing that product and treating you like a friend rather than a dollar sign. In addition, their product is so good that you very rarely have to providing that product and treating you like a friend rather than a dollar sign. In addition, their product is so good that you very rarely have to have service. But when you do, again you are treated with respect. More
When I visited the dealership it was close to closing time. I was tired from doing alot of online shopping as well as dealer to dealer shopping as well Need less to say my attitude was not very optimisti time. I was tired from doing alot of online shopping as well as dealer to dealer shopping as well Need less to say my attitude was not very optimistic. I was greeted by Darrell with a smile and open arms even though it was alomst quitting time. We looked at one car in particular that I had my eyes on but since I had test drove one of a similar type so I was not really interested in test driving it, however Darrell insisted. I actually fell in love with the car at that point. Darrell took me inside and proceeded to offer me the best deal he possibly could and I knew that because I had done extensive research on that particular vehicle. We went over figures pretty late but I was still not sold. While we went over those figures Darrell and I began a personal and spiritual conversation that at the time I really needed. The compassion he showed for his a fellow man, a man that he had never met was amazing. It helped to provide a deeply enriching experience that I was not expecting. Well needless to say it got pretty late and I didn't buy the car that day, so Darrell cleaned it up for me and let me take it home. Well I ended up keeping the car. Ki the finance man was also great as well, they make a great team. I told Darrell the day I signed the paperwork that he not only sold a car...he sold himself!!!! More
Professional, courteous and honest. Finally a car dealership who did not try to swindle, manipulate or deceive me. I appreciate Mr. Soliz and his patience and knowledge about the vehicle and my needs dealership who did not try to swindle, manipulate or deceive me. I appreciate Mr. Soliz and his patience and knowledge about the vehicle and my needs. I will refer my colleagues and will return when I am in the market for a new vehicle. 5 Stars! More