Sterling McCall Acura

Carrie helped turn a bad situation into a pleasant one. I hit a pothole and blewout 2 tires, she was able to get the car towed, have the roadside assistance cover the repair and provided me a rental to get I hit a pothole and blewout 2 tires, she was able to get the car towed, have the roadside assistance cover the repair and provided me a rental to get around with in the meantime. She is very professional and caring to her customers. Thanks so much!! More

I live in Austin, TX and had been looking all over Texas for approximately 3 mos. for a super clean, low milage, reasonably priced 2003 to 2005 BMW X5. I came across a listing for a 2003 BMW X5 4.4i with o for approximately 3 mos. for a super clean, low milage, reasonably priced 2003 to 2005 BMW X5. I came across a listing for a 2003 BMW X5 4.4i with only 40k miles at Sterling McCall Acura in Houston and called immediately. I spoke with a gentleman in sales named Darrell Lowe and he was very helpful in sharing some details about the automobile. I informed him that I would plan to drive from Austin to Houston over the following weekend to look at and test drive the vehicle. He was kind enough to basically put the vehicle on hold for me so that it would not get sold prior to me getting down to look at it. When I arrived in Houston at Sterling McCall Acura, Darrell was very helpful and attentive and brought the car around for a test drive. After a thorough test drive, I decided I would likely purchase this BMW as long as a pre-buyers check out came back clean. Because I live out of town, Darrell offered to deliver the vehicle anywhere I needed it, to have it examined. I returned to Austin, and subsequently set up a buyers check and let Darrell know. He promptly delivered it the very next morning and picked it up later that afternoon. All much appreciated and above and beyond the call of duty. Several days later, I returned to Houston and purchased my much desired BMW X5. The price we negotiated was very fair and they gave me a more than gernerous trade in value on my old vehicle. The logistics of the purchase went very smoothly and efficiently. Everyone I came in contact with was extremely friendly and I would highly recommend Sterling McCall Acura to anyone I know. More

Beverly St. John is always professional and friendly. She goes the extra step in customer service. I've had the opportunity to work with ALL of your customer service agents and they work very well as a team. goes the extra step in customer service. I've had the opportunity to work with ALL of your customer service agents and they work very well as a team. That's a true testament to your training programs and the quality of individuals you hire along with the experience of each individual...it does make a difference from a customer perspective to liase with an experienced & knowledgeable employee...less frustration and stress on customer part. More

The process was very painless. Took very little time to get the paperwork filled out and car purchased. Bob was very helpful - he understood what I wanted in a car and made sure I got it at the best possib get the paperwork filled out and car purchased. Bob was very helpful - he understood what I wanted in a car and made sure I got it at the best possible price. This is my 4th Acura at Sterling McCall. More

I was very happy with the price of the TSX - $3000 less than what KBB recommended I pay. I love my car. Follow up has been great - everyone is very helpful. Got what I wanted for my trade-in after some than what KBB recommended I pay. I love my car. Follow up has been great - everyone is very helpful. Got what I wanted for my trade-in after some negotiation - glad I knew ahead of time what my car was worth. More

I has been my experience over many years that buying a new car was akin to having a root canal at the dentist (ie, an unpleasant experience). Happily, this was NOT the case at Sterling McCall Acura. Mr. L new car was akin to having a root canal at the dentist (ie, an unpleasant experience). Happily, this was NOT the case at Sterling McCall Acura. Mr. Lowe came out of his office to greet my wife and I shortly after we walked in the door. We told him that we were looking for an Acura MDX. He took the time to explain the many features of the MDX, and show us how each worked. When we told Darrell which "packages" we wanted and that we needed the new vehicle delivered within two weeks, we were shown a list of vehicles the dealership had on order which met our requirements. Mr Lowe explained to us that expected delivery dates were estimates and might not arrive within our time frame. He then went on to see if Sterling McCall Acura could find a vehicle in the Acura system which would satisfy our requirements. Happily, a vehicle was found and delivered to us in time for our trip. Mr. Lowe took the time with us in our new MDX and set up the many functions of the navigation system. In short, our experience with Darrell Lowe and Sterling McCall Acura were above and beyond any I have had in over forty years of "car shopping". Next Tuesday, we are off on our first "road trip" in our beautiful new Sterling McCall Acura MDX. Thanks to Darrell Lowe, the "super salesman". H. J. "Jim" Stover Houston, Texas More

We have bought three cars from Sterling McCall, 2003 TL, 2008 TL, and most recently a 2010 TL. All of these cars have been serviced with Beverly and she has done an excellent job meeting all of our needs. 2008 TL, and most recently a 2010 TL. All of these cars have been serviced with Beverly and she has done an excellent job meeting all of our needs. We always feel welcome, and are treated with respect every time we go. A+++++ More

The experience with this dealership is changed the second time we came for car buying. Very nice working with saleman Darrell Lowe. Will refer this saleman to friends and relative. This is the second Acur time we came for car buying. Very nice working with saleman Darrell Lowe. Will refer this saleman to friends and relative. This is the second Acura vehicle we bought. Also, love the car for its performance and the look. Thanks. More

I went to Sterling McCall Acura just to look at the 2010 TL. Antonio was very helpful and extremely informative. The financing terms combined with the trade-in value given for my 2007 TSX was too good to pa TL. Antonio was very helpful and extremely informative. The financing terms combined with the trade-in value given for my 2007 TSX was too good to pass up. I ended up buying a new TL and truly enjoyed the experience from beginning to end. I would highly recommend the dealership to anyone in the market for a new car. More

My Experience with this service department is always great. Everyone is always courteous and helpful and my service rep Beverly St John is very personal and accommodating.I always find it is pleasant e great. Everyone is always courteous and helpful and my service rep Beverly St John is very personal and accommodating.I always find it is pleasant experience every time I bring in my car for service/repairs. Beverly was always very informative and find time to explain everything. I never got such a wonderful experience from any other dealers in my entire life. More