Sterling McCall Acura
Houston, TX
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I always find my service writer, Jack Chambers, to be very friendly and gracious when I arrive. He is very accommodating to my service needs and will provide a loaner car if needed and reserved. He mak very friendly and gracious when I arrive. He is very accommodating to my service needs and will provide a loaner car if needed and reserved. He makes the ordeal of having to get car maintenance done as friendly and easy as possible. More
The staff at Sterling McCall Acura were friendly, helpful and professional. Aaron the salesperson took time to explain every detail of vehicle. I will recommend the dearlership to all my family and friends. and professional. Aaron the salesperson took time to explain every detail of vehicle. I will recommend the dearlership to all my family and friends. I have only driven my vehicle for a few days but I love it!! More
Sterling McCall Acura offers great service. They always take care of me and pay attention to getting it right. I have never had a problem and can easily get an appointment when I need one. I am on my secon take care of me and pay attention to getting it right. I have never had a problem and can easily get an appointment when I need one. I am on my second Acura SUV that I purchased from Sterling McCall. More
Exceptional service, professional manner in dealing with the trade-in and purchase of a new Acura-very high reliability of doing what they say-made buying my car a pleasure. The entire process from my firs the trade-in and purchase of a new Acura-very high reliability of doing what they say-made buying my car a pleasure. The entire process from my first visit to value the trade-in of my existing car through the purchase and delivery of my new car was 4 days. I was provided a 2010 Acura to use after I turned over my 2005 Acura until my 2010 Acura was received by the dealer and prepared for delivery to me. My previous service visits have always been outstanding, prompt and professional. In some cases, I was also provided with a complimentary loaner car while mine was being serviced. More
Antonio did a wonderful job. He was very informative and professional. He showed me various models and explained the features very well. He also showed me the service center and explained how it worked. professional. He showed me various models and explained the features very well. He also showed me the service center and explained how it worked. I would gladly refer a friend to Sterling McCall and to Antonio Mora. More
I purchased a certified used car and the entire purchase experience was friendly, professional and no pressure. I have had routine service now three times in the past year and each experience was exception experience was friendly, professional and no pressure. I have had routine service now three times in the past year and each experience was exceptional. My car was taken into service within minutes of the appointment time and the total service time was well within the expected time frame. The service writers were professional and courteous. I am usually not a fan of dealer service, but Sterling McCall Acura has changed my mind. More
I am very impressed with Sterling Acura. This is my second visit and I chose the dealership because of it's ratings. I was not disappointed. The staff was courteous and provided me with the information second visit and I chose the dealership because of it's ratings. I was not disappointed. The staff was courteous and provided me with the information I needed regarding my vehicle. I had been to another Acura dealership in the DFW-area and they informed me that the service I had at Sterling that took 3 hrs would take 3-4 days there. I still can't understand the descrepancy and this was a factory recall. Obviously, I chose the right place to take care of my needs. Thanks again, Sterling. More
I have purchased numerous new vehicles over the past 35 years and I have never had a more pleasant buying experience than this most recent one. I have been leasing cars from Acura for 18 years and Bob Cook years and I have never had a more pleasant buying experience than this most recent one. I have been leasing cars from Acura for 18 years and Bob Cook has always provided me with an honest, fair and hassle free deal. This overall buying experience included very professional, friendly and genuine concern for my satisfaction from everyone involved at Sterling McCall Acura. More
Antonio was very pleasant to work with in leasing my new TL. He is extremely knowledgeable in every facet of the Acura product line. He is completely through in selling the benefits of the TL. I was impr TL. He is extremely knowledgeable in every facet of the Acura product line. He is completely through in selling the benefits of the TL. I was impressed by how dedicated he was regarding the explanation of and the use of all the eletronic computerized features of this car. He is definitely the kind of knowledgeable sales person who is not high pressure but knows how to land the prospect with just the right amount of salesmanship and genuine interest in severing both the customer and Strling McCall. Antonio can look forward to being my car sales representative for the forseeable future. Sincerely, Robert E. Woodson, Jr. More
We were very pleased with our experience at Sterling McCall Acura and wouldn't hesitate to refer them in the future. We had a previous experience with a car dealership that was extremely negative, and McCall Acura and wouldn't hesitate to refer them in the future. We had a previous experience with a car dealership that was extremely negative, and Sterling McCall changed that experience for us. A part of buying a new car is not only the product you walk away with, but how you got there, and we left Sterling McCall happy with our purchase, feeling like we were treated with respect and that our business was important. All in all, it was a pleasure! More