Sterling McCall Acura
Houston, TX
Filter Reviews by Keyword
By Type
Showing 847 reviews
I have two reasons for rating Sterling McCall Acura 5's in all categories. 1) BOB COOK, the Fleet and Leasing Manager / Bob's always professional manner, throughness, courtesy, and promptness is rare today in all categories. 1) BOB COOK, the Fleet and Leasing Manager / Bob's always professional manner, throughness, courtesy, and promptness is rare today throughout every sector of our economy. My relationship with Bob has lasted for more than twelve years and seven Autos; two of which I am currently leasing. My dealings with him has always been hassle-free. And, 2) Sterling McCall has provided outstanding customer service, and vehicle service. In addition, and just as important, it has professional, very competent, and courteous personnel beginning with the greeter and ending with the Administrative staff. More
The service employee the assisted me was great and very knowledgable. Luis was very friendly and helped me through the entire process. I love the work they completed and the friendly atmosphere they were a knowledgable. Luis was very friendly and helped me through the entire process. I love the work they completed and the friendly atmosphere they were able to create. There were other businesses that were cheaper but I chose Sterling McCall because of their professionalism and great service. More
*LUIS MARQUEZ IS EXTREMLY HELPFUL SERVICE ADVISOR I WOULD RECOMMEND LUIS TO ALL MY FRIENDS AND AS WELL AS THE DEALERSHIP LUIS WAS RESPECTFUL GREAT ATTITUDE AS ALWAYS AND HE'S ALWAYS SMILEING NEATLY OFFICE... RECOMMEND LUIS TO ALL MY FRIENDS AND AS WELL AS THE DEALERSHIP LUIS WAS RESPECTFUL GREAT ATTITUDE AS ALWAYS AND HE'S ALWAYS SMILEING NEATLY OFFICE.............. THUMBS UP LUIS YOUR THE BOMB * More
I don't like going to the dealerships because its confusing and it takes a long time but at Sterling McCall Acura they make me feel comfortable. I like the friendly staff and my knowledgeable service confusing and it takes a long time but at Sterling McCall Acura they make me feel comfortable. I like the friendly staff and my knowledgeable service advisor Luis Marquez for explaining everything to me More
My experience with Aaron Strand and Sterling McCall Acura has been very pleasant. I am completely satisfied with my 2006 TL purchase. The process was very straight forward and I will be recommending my famil has been very pleasant. I am completely satisfied with my 2006 TL purchase. The process was very straight forward and I will be recommending my family and friends to consider this dealership when purchasing a vehicle. More
Excellent service as always. This is the second car in 2 years we gave leased with Darryl Lowe. We would recommend Darryl and the dealership when shopping for a new or preowned Acura. We test drove at a min years we gave leased with Darryl Lowe. We would recommend Darryl and the dealership when shopping for a new or preowned Acura. We test drove at a minimum 10 cars and returned to the dealership we felt most comfortable with. Thanks More
We visited Sterling McCall Acura to take a look at the 2010 Acura TSX. Darrell Lowe approached us with very informative information about the car and he took us on a test drive so that he could show me al 2010 Acura TSX. Darrell Lowe approached us with very informative information about the car and he took us on a test drive so that he could show me all the features in the car. He was extremely patient, knowledgeable and very respectful. I never felt pressured or rushed by him in purchasing a car. After my busy schedule with school, I came back about 1 month later and decided to purchase the car. Within that month, I never received a gazillion of those annoying phone calls you usually receive from car salesmen. Overall, I had a very positive experience at Sterling McCall Acura. I would recommend Darrell Lowe and Sterling McCall to anyone. More
We visited Sterling McCall Acura on a Friday afternoon just for look. The attention, knowledge and care shown to us by Darrell Lowe was impressive. He spent a significant amount of time with us to expla just for look. The attention, knowledge and care shown to us by Darrell Lowe was impressive. He spent a significant amount of time with us to explain all the features of the car and then took us on a test drive so that we could experience the features. We never felt rushed or pressured. He was very respectful in every way. After such a positive experience we quickly narrowed our choices and purchased a new MDX the following week. We have very satisfied with the car and with the follow up after the sale. I recommend both Darrell Lowe and Sterling McCall to anyone shopping for a car. More
My overall experience was pleasant and hassel free, I received a quality car at an OK price. The Navi/tech pckg is fair at best and has not been upgraded in fact is less user friendly compared to my 200 received a quality car at an OK price. The Navi/tech pckg is fair at best and has not been upgraded in fact is less user friendly compared to my 2007 model, which impacts my rating on price. More
i have lived in houston for 30 years, i have owned many cars in that time, i normally dread "dealer" visits, no i do not want to buy the extended whatever, no i do not want the 75 dollar oil change, etc. w cars in that time, i normally dread "dealer" visits, no i do not want to buy the extended whatever, no i do not want the 75 dollar oil change, etc. what i got, at SMA was a fair price, done when promised, no hustle, and a free car wash. job well done gentleman. george g. davis. More