Sterling McCall Acura

Always great service I've been a customer of Sterling McCall Acura for about 7 years. I always get great service and Antonio always makes sure that all my service needs ar I've been a customer of Sterling McCall Acura for about 7 years. I always get great service and Antonio always makes sure that all my service needs are met. The waiting area is always clean. Newspapers, coffee, bottled water and snacks are always available. They do take care of their customers. More

A1 Service of 2014 Acura Fast courteous service. Everyone here knows their job and does it well. I will continue to return to this dealership because I trust their advice an Fast courteous service. Everyone here knows their job and does it well. I will continue to return to this dealership because I trust their advice and the work of their mechanics. More

First of all it would have been nice to have my name spelle. First of all it would have been nice to have my name spelled correctly, but the service for the inspection was good, thanks for the service. First of all it would have been nice to have my name spelled correctly, but the service for the inspection was good, thanks for the service. More

no assistance in locating an Acura TL2014 I went to this dealership in March 2017 looking for an Acura TL 2014 , I spoke with Dino who was new to the dealership as a sales person and L.A. ( fi I went to this dealership in March 2017 looking for an Acura TL 2014 , I spoke with Dino who was new to the dealership as a sales person and L.A. ( first name Larry ), It is June 2017 and I have not been contacted !! More

Nefarious Practices I purchased a 2014 Acura MDX from them in March. Here are the issues I faced that you should consider and be aware of: 1) Do not purchase Acuracare I purchased a 2014 Acura MDX from them in March. Here are the issues I faced that you should consider and be aware of: 1) Do not purchase Acuracare from them. They quoted about $3000 and sold it to me for $1,900. The same evening I checked online and was able to easily get the same coverage for $1200. 2) The folks at financing are not truthful. It is one thing to make a profit and another to lie. They implied to me that a lender would provide me a better rate if I purchased Acuracare. That is not true. The dealership chooses to provide a better rate (that is already offered by the lender based on your credit) if you purchase Acuracare at an exorbitant rate from them. 3) The finance department is absolutely unresponsive if you decide to cancel any of the services. You can cancel Acuracare within 60 days and I cancelled it within 14 days. They take 6-8 weeks to process the cancellation in the first place. It has been more than 8 weeks and they are yet to process the refund and they do not respond to calls or emails. 4) Take a good mechanic along to purchase any used vehicle. I purchased a 2014 MDX and I found out (when the car was being inspected for our relocation) that it had had multiple paint jobs all around that was due to body damange and this was hidden by the dealership. They had sold the car in 2014 and maintained it since then and were aware of all the damage. More

I am now going to change my earlier rating. I am now going to change my earlier rating of this dealership, because the general manager Jim Smith, went above and beyond to satisfy the issues that I am now going to change my earlier rating of this dealership, because the general manager Jim Smith, went above and beyond to satisfy the issues that I was having. The only issue that I had, was being supplied with a owners manual for a car that I recently purchased. With my issue solved, my rating goes back up. More

Rude!! Wow rude sales people and sales director. They are very shady there. They claimed that Acura currently don't have any discounts or incentives and ther Wow rude sales people and sales director. They are very shady there. They claimed that Acura currently don't have any discounts or incentives and there's no way to get a lower price. Really who in their right mind would pay MSRP?! They were trying to take advantage of us because we were two females. Because the other Acura dealerships were offering thousands of dollars off for the same vehicle so I know they are shady!! I know because I email the internet sales manager for different dealerships. Additionally, I let them know that a competitor car brand in a similar price range was being heavily discounted and the sales director basically called me a liar! Not only that he goes off and lies to us stating that he called them and verified that price was not possible. So of course we get up and leave Acura and go next door to purchase that very car for a lesser price! Sorry Acura. Hire the right people and maybe you wouldn't lose customers. More

Extremely Happy! Sterling McCall Acura is a really great place!! And Mr. Darrell B. was an awesome salesman too. From the beginning to end he made me feel very comfort Sterling McCall Acura is a really great place!! And Mr. Darrell B. was an awesome salesman too. From the beginning to end he made me feel very comfortable with making my first big purchase. He made sure I understood everything that was going on and he pushed for me to get what was best for me in my situation. He told me from the beginning that I would be walking out that day with a new car but I was a lil skeptical about it due to my situation. But he really came through for me and I am truly great ful of him. If you ever go there make sure you ask for Mr. Derrell I know he will get you what you want!! More

"An angel dropped from heaven..." Darrell Babineaux assisted my son with his first car purchased with out any drama or pressure. It was a pleasant experience and I would recommend this Darrell Babineaux assisted my son with his first car purchased with out any drama or pressure. It was a pleasant experience and I would recommend this dealership and Darrell to anyone... More

Above and beyond the call of duty. The best dealership I have ever been to .I have to give a very special thank you to Mr. Darrell Babineaux . He went above and beyond his job to help m The best dealership I have ever been to .I have to give a very special thank you to Mr. Darrell Babineaux . He went above and beyond his job to help me. Darrell earned my trust with his honesty and fought hard to get me the best deal possible. He also made it a easy and stress free experience. Darrell is truly an Angel in the car business. I highly recommend you go and see Mr.Darrell Babineaux. You will experience the Royal treatment of great Customer service:-) Darrel made me a Custormer of Sterling McCall Acura for life. More