Sterling McCall Acura

We flew in from New Orleans. We had a model (TL) decided We flew in from New Orleans. We had a model (TL) decided on and had watch the prices in different areas for at least a year. Houston had lower price We flew in from New Orleans. We had a model (TL) decided on and had watch the prices in different areas for at least a year. Houston had lower prices in general on cars. We stopped a McCall Sterling first, but had also called on "by owner" cars in the area. Their 2007 TL only had 25,000 which made it very attractive. I was not crazy over the red, but now I really like it. Had not planned to finance with the dealership but the 2.5% interest rate sounded great. Quick, easy, transaction. The business manager offered different packages and extras, but was not high pressure. Aaron (internet sales manager) was helpful and did not pressure us. Aaron was also helpful on arranging transportation at the last minute. More

I called about a vehicle I had seen on the internet and the receptionist handed the call over to Darrell Lowe. The next day I went to the dealership to see it and take it for a spin. I instantly fell in lo the receptionist handed the call over to Darrell Lowe. The next day I went to the dealership to see it and take it for a spin. I instantly fell in love with the car and I know my Acura knowledge! Darrell was very informative and patient with my one-million questions. He made me feel confindent in the descision I was making and was honest about everything right from the start. Needless to say I purchased the vehicle less than a week after seeing it and getting all my financing information delivered to me in a timely and organized fashion. My parents also appreciated the respect and time Darrell took to really give us the "personal" experience most car dealerships and sales representatives fail to deliver. I know that if I ever have any questions or problems with the future of my vehicle Darrell will make an effort to get the issue resolved as soon as possible. I want to thank him for his curtious and positive attitude, it made my car buying experience all the better! He even got me a new car gift, a new air freshner! in addition, he also bundled in some new tires after I expressed my concern for the old ones previously on the vehicle. I appreciate him and a few of the other Sterling McCall Acura employees going the extra mile to ensure my safety and happiness as a new car buyer! :) Regards, Robin, Kundan and Manjit Josan More

First met Darrel when I needed someone to explain certain features of my MDX 2008. I was unable to adjust the seat settings so I stopped by the dealership. He met me outside and after I explained the reaso features of my MDX 2008. I was unable to adjust the seat settings so I stopped by the dealership. He met me outside and after I explained the reason for my visit he patiently worked me through the whole gamut of features and settings of the car. I was so impressed that when he handed me his card I decided to call and ask about any deals for the 2010 model. That was positive so I scheduled an appointment to see him that weekend. I traded in my 2008 without much hassels. He painstakingly explained the financing options available without giving me "the butterflies" that goes with car buying. Darrel made my car buying experience very easy and memorable. He demonstrated much experience, TLC and knowledge needed for great business. His customer relations is very impressive.I would recommend him to anybody who needs an "Awesome Acura Experience". More

My advisor was genuinly happy to see me. I didn't feel rushed through the process. I will keep coming here and will tell everyone I know. Mr. Marquez gives a new name for advisor. It's a good name. I rushed through the process. I will keep coming here and will tell everyone I know. Mr. Marquez gives a new name for advisor. It's a good name. I love my Acura. I feel confident that it will be serviced to my satisfaction. I plan on having it for years to come. Sincerely, Mitchell Ryan More

Overall the dealership is easily accesible, spacious, clean with ample parking for customers. The sales person I dealt with, Darrell Lowe have been very pleasant, knowledgeable and not pushy. He have be clean with ample parking for customers. The sales person I dealt with, Darrell Lowe have been very pleasant, knowledgeable and not pushy. He have been very generous with his knowledge and took time to explain things. I have the looked at other dealerships with the same spec vehicle and my decision in buying the vehicle was eventually based on the friendly services provided. I highly recommended this dealership. Awesome job Darrell!! More

I am a repeat customer because of the great service i get EVERY TIME from Service Advisor Luis Marquez. He is the most friendly, patient person I've dealt with at this dealership. He owns your service proble EVERY TIME from Service Advisor Luis Marquez. He is the most friendly, patient person I've dealt with at this dealership. He owns your service problem to the end and makes sure you are comfortable in the service area while you wait. His Service Manager Bob should take notes from Luis on how to treat customers, because (unfortunately) he is not a very good people person when issues do arise. Kudos to you, Luis! You are the only reason I drive right past John Eagle Acura to have my car serviced @ Sterling McCall!! Somebody should give this kid a raise! More

I walked into the dealership, but was not serious on buying a new vehicle. But Sterling McCall Acura gave me a very good trade in for my truck and gave me very good interest rate. Also my sales person buying a new vehicle. But Sterling McCall Acura gave me a very good trade in for my truck and gave me very good interest rate. Also my sales person was very knowledgeable and friendly. I ended up with a 2010 Acura TL with the tech package. More

I walked into the dealership, but was not serious on buying a new vehicle. But Sterling McCall Acura gave me a very good trade in for my truck and gave me very good interest rate. Also my sales person buying a new vehicle. But Sterling McCall Acura gave me a very good trade in for my truck and gave me very good interest rate. Also my sales person was very knowledgeable and friendly. I ended up with a 2010 Acura TL with the tech package. More

We are repeat Sterling McCall Acura customers and extremely proud of it. We have always been treated with kindness and respect. The end of our lease was approaching and we stopped in for clarificat extremely proud of it. We have always been treated with kindness and respect. The end of our lease was approaching and we stopped in for clarification on the terms. Dale (finance dept.) was so friendly and very helpful. We expressed interest in the RDX and she introduced us to Oscar Trejo - he was very knowledgeable about the product, offered a test drive which I declined because of inclement weather. He suggested a test drive in the parking lot!! which was great because I realized that the RDX wasn't for me. At our request, Oscar introduced us to the MDX which again he explained features, engine, safety, etc. We took another test drive in the parking lot and I absolutely loved the vehicle. The price was a bit scary and we let Oscar know we would be looking at other makes and models. He understood our concern and never pressured us although he did offer his services if we should so choose. After much research and several test drives of other vehicles, we decided on the MDX. There was never a doubt that we would buy from Oscar Trejo at Sterling McCall. When we were ready to deal, he was too. We agreed on a deal very quickly. I recommend Oscar Trejo and Sterling McCall Acura to anyone who should be in the market for an Acura. More

I like going to Sterling McCall Acura because they are friendly and provide excellent customer service. Luis Marquez did everything e could to get my needs met. I appriciate all his efforts and i will con friendly and provide excellent customer service. Luis Marquez did everything e could to get my needs met. I appriciate all his efforts and i will continue to bring my car to Sterling McCall Acura. More