Sterling McCall Acura
Houston, TX
Filter Reviews by Keyword
By Type
Showing 847 reviews
We have bought three cars from Sterling McCall, 2003 TL, 2008 TL, and most recently a 2010 TL. All of these cars have been serviced with Beverly and she has done an excellent job meeting all of our needs. 2008 TL, and most recently a 2010 TL. All of these cars have been serviced with Beverly and she has done an excellent job meeting all of our needs. We always feel welcome, and are treated with respect every time we go. A+++++ More
The experience with this dealership is changed the second time we came for car buying. Very nice working with saleman Darrell Lowe. Will refer this saleman to friends and relative. This is the second Acur time we came for car buying. Very nice working with saleman Darrell Lowe. Will refer this saleman to friends and relative. This is the second Acura vehicle we bought. Also, love the car for its performance and the look. Thanks. More
I went to Sterling McCall Acura just to look at the 2010 TL. Antonio was very helpful and extremely informative. The financing terms combined with the trade-in value given for my 2007 TSX was too good to pa TL. Antonio was very helpful and extremely informative. The financing terms combined with the trade-in value given for my 2007 TSX was too good to pass up. I ended up buying a new TL and truly enjoyed the experience from beginning to end. I would highly recommend the dealership to anyone in the market for a new car. More
My Experience with this service department is always great. Everyone is always courteous and helpful and my service rep Beverly St John is very personal and accommodating.I always find it is pleasant e great. Everyone is always courteous and helpful and my service rep Beverly St John is very personal and accommodating.I always find it is pleasant experience every time I bring in my car for service/repairs. Beverly was always very informative and find time to explain everything. I never got such a wonderful experience from any other dealers in my entire life. More
My Experience with this service department is always great. Everyone is always courteous and helpful and my service rep Beverly St John is very personal and accommodating. I always find it a pleasant great. Everyone is always courteous and helpful and my service rep Beverly St John is very personal and accommodating. I always find it a pleasant experience every time I bring my car in for service/repairs. More
i definitely think darrell lowes has a right ingredient to sale his product, he is very friendly. He is knowledgable of his products, he went extra miles to work with customers, he always has an answer to to sale his product, he is very friendly. He is knowledgable of his products, he went extra miles to work with customers, he always has an answer to any question, he is patience and never made me feel I am pressure to buy. He does what he could to satisfy his customers, he is willing and straight forward to give his best to make the deal works. He sold me my 1st acura TL 5 yrs ago, since then, I had already determined to buy from darrell again if i ever buy another acura. So I have just bought the 2010 tl from darrell this past weekend. I have confident with darrell, and the dealership. I am happy with the quality of the car, the sale consultant and the service dept. More
My air conditioning broke and I was afraid a dealership would find a way to make sure I was charged for the parts and service. They admitted that my extended warranty covered the cost. I was given a loaner would find a way to make sure I was charged for the parts and service. They admitted that my extended warranty covered the cost. I was given a loaner car for the day while they repaired my air conditioner, checked my breaks and replaced a wind shield wiper...ALL AT NO COST. More
Every time I go to Sterling McCall Acura, I am given 5 star service from the minute I pull in the drive way to the minute I leave. Everyone is so friendly and says "hello". Carrie, my service advisor, a star service from the minute I pull in the drive way to the minute I leave. Everyone is so friendly and says "hello". Carrie, my service advisor, always listens to my concerns, remembers my issues with my car and ALWAYS takes care of it and does it right, every time and I am never charged for more than I expect. They work with me and my schedule, they give me a loaner car when needed or they take me to and from work. BTW, Gordon, the driver is WONDERFUL!!! Sterling McCall goes above and beyond to take care of me! I feel like everyone there is my friend. I will buy an Acura the rest of my life so that I can go to Sterling McCall. And, I live pretty far away from Sterling McCall and there are other Acura dealers that are closer, but it is about the service I receive, the quality work, the price and the friendliness of the people. Way to go Sterling McCall Acura! You are my dealership for LIFE!! :) More
My experience with Sterling McCall Acura was great. Aaron Strand was very helpful in closing the deal at a reasonable price on a 2010 Acura MDX. He also was very knowledgeable on all the technology an Aaron Strand was very helpful in closing the deal at a reasonable price on a 2010 Acura MDX. He also was very knowledgeable on all the technology and features of the vehicle. Dale in Financing was also very helpful and efficient going over all the needed paperwork. Sterling McCall Acura also conveniently provided me with a loner car when I recently had service performed on my vehicle. More
EVERYONE ONE WAS FRIENDLY AND KNOWLEDGABLE. WE WERE HAPPY WITH OUR PURCHASE AFTER WE WORKED OUT ALL OUR QUESTIONS. THE VEHICLE IS VERY UPDATED AND VERY WELL MADE. THE RIDE IS ABSOLUTELY WONDERFUL. I FEEL W WITH OUR PURCHASE AFTER WE WORKED OUT ALL OUR QUESTIONS. THE VEHICLE IS VERY UPDATED AND VERY WELL MADE. THE RIDE IS ABSOLUTELY WONDERFUL. I FEEL WE MADE THE RIGHT DECISION IN CHOOSING THIS VEHICLE FOR OUR FAMILY. More