Sterling McCall Acura
Houston, TX
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Great experience all around, Darrell was very professional and, equally important, very knowledgeable about the features of the car and the financial questions we had. Some of the features of the professional and, equally important, very knowledgeable about the features of the car and the financial questions we had. Some of the features of the car can be very technical for someone who isn't tech savvy, but he spent the time we needed to help customize everything to our specifications. More
Overall experience was great! Love coming to the dealership. Darrel and the rest of the employees definitely try to make you feel welcomed and at ease. You always feel that everyone is generally con dealership. Darrel and the rest of the employees definitely try to make you feel welcomed and at ease. You always feel that everyone is generally concerned about making the customer happy! Time flies because everyone wants to make sure your needs are being met. More
Bob Cook was very helpful with our purchases (we bought two cars). He was very patient with our many questions and especially with dealing with our "auxiliary side-view mirrors"! He spent a lot of time w two cars). He was very patient with our many questions and especially with dealing with our "auxiliary side-view mirrors"! He spent a lot of time with us over the course of several weeks. We recommend him! (This is for the TSX - we purchased a TL also.) More
Bob Cook was very helpful with our purchases (we bought two cars). He was very patient with our many questions and especially with dealing with our "auxiliary side-view mirrors"! He spent a lot of time w two cars). He was very patient with our many questions and especially with dealing with our "auxiliary side-view mirrors"! He spent a lot of time with us over the course of several weeks. We recommend him! (This is for the TL - we purchased a TSX also.) This is the second of two reviews. More
Came back to Sterling McCall after purchasing my first Acura there.. shopped other dealerships and other brands. Felt most comfortable with the dealership and the acura product. I will always recommend Acura there.. shopped other dealerships and other brands. Felt most comfortable with the dealership and the acura product. I will always recommend Sterling McCall to my friends and I'll also recommend Robert! Kyle in the finance department was exceptional to work with. He totally understood my situation and helped me get through the process quickly and easily. More
Carrie is the best service writer. She is always friendly and there for my needs. I can always count on her to be there when there is a problem for my car. Juan has always been my mechanic and can friendly and there for my needs. I can always count on her to be there when there is a problem for my car. Juan has always been my mechanic and can always know what is wrong with my car when no one else know the problem with my car. They work wonderful together as a team. I love working with them!!!!!!!!!! What a wonderful team they make. KUDDOS to Juan and Carrie!!!!!!!! More
I had a great experience. All of my questions were answered. I wasn't rushed and felt comfortable asking questions and felt I got the answers I was looking for. They stayed late to close the deal and answered. I wasn't rushed and felt comfortable asking questions and felt I got the answers I was looking for. They stayed late to close the deal and I didn't feel like I was a burden. Overall, I felt good about the whole experience and would recommend Sterling McCall Acura to others and Marty Maddux to others as well. More
Great service. Prompt, professional. Loaner car was available at drop off. Received calls regarding additional service and accurate pricing. Did not have to wait long for service. Car was ready when de available at drop off. Received calls regarding additional service and accurate pricing. Did not have to wait long for service. Car was ready when dealership said it would be ready. All in all, a very good experience. More
When I walked into this dealership, by no means did I intend on buying a car. I was just there to look at what Acura had to offer in a vehicle. I was approached by a very friendly salesman by the name intend on buying a car. I was just there to look at what Acura had to offer in a vehicle. I was approached by a very friendly salesman by the name of Darrell Lowe. The next thing I knew, I bought a car. This guy was great. He answered each and every question I had. He was very knowledgeable about the vehicles. He made sure that all of my concerns were meet and taken care of. I would definitely recommend this dealership to a friend, and send them asking for Darrell Lowe because he did such a great job More
Darrell did a fantastic job in getting us out of our current lease and into a brand new MDX at an excellent price. He was exteremely friendly, and we loved how he cut to the chase on pricing. We didn' current lease and into a brand new MDX at an excellent price. He was exteremely friendly, and we loved how he cut to the chase on pricing. We didn't have to wait around for hours haggling on a price. We would definitely buy another car from Darrell and Sterling McCall Acura. More