Sterling McCall Acura
Houston, TX
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I gave these ratings because my experience was made easy with the friendliness of the employees and the wonderful atmosphere. Everything at this dealership is great. From the people to the low prices you ge with the friendliness of the employees and the wonderful atmosphere. Everything at this dealership is great. From the people to the low prices you get on new cars. I recommend this dealership to anyone who needs a new car or wants a used one. You can find everything you're looking for here! More
We enjoyed our car buying experience! This was our third vehicle purchased from Sterling McCall Acura. We will be back again in the future! Everyone we encountered at the dealership was very helpful and f vehicle purchased from Sterling McCall Acura. We will be back again in the future! Everyone we encountered at the dealership was very helpful and friendly! Acura offers a great product and the employees know their vehicles and tale the time to help you figure out the best automobile for your needs! More
I purchased my first Acura MDX in 2003 at Sterling McCall. I have received excellent service and appreciate their free loaner cars on those rare occasions that I do have to have bring in my car for se McCall. I have received excellent service and appreciate their free loaner cars on those rare occasions that I do have to have bring in my car for service. When looking for a newer car, Sterling McCall was my first choice. They had a great selection and offered me an excellent tradein value on my 2003 MDX. Mohammad made the process very easy and I am very satisfied with my recent purchase of my 2007 pre-owned/certified MDX. More
The service personnel were courteous and professional, the work was performed in a timely basis and with an itemized invoice. The charges were reasonable. The complimentary coffee and pastries were appr the work was performed in a timely basis and with an itemized invoice. The charges were reasonable. The complimentary coffee and pastries were appreciated. I would recommend the service department at Sterling McCall Acura and hope to do business with them in the future. More
This is my third Acura, I have also sent my brother to buy an Acura from Mr. Cook and Sterling McCall because my experience has been nothing but excellent. Althought, this time we did not buy an Acura, i buy an Acura from Mr. Cook and Sterling McCall because my experience has been nothing but excellent. Althought, this time we did not buy an Acura, it was my daughters car, I wanted to go through Bob Cook. I knew Mr. Cook would give her the best deal possible. If there was anyone I could trust for my daughter it was Mr. Cook. I have a lot of respect for Mr. Cook, he has been a wonderful person to work with. Also, I have always had Jack Chambers as my service advisor, I instructed my brother to ask for Mr. Chambers also when he purchased his Acura TL. I have been dealing with Sterling McCall, Mr. Cook and Jack Chambers for many years. I hope my next car will also be through your company and the two men I mentioned earlier. I would recommend anyone to go to your dealership, deal with Mr. Cook and Mr. Chambers. Thank you, a very happy customer. Donna Abshire and my daughter Tiffani Abshire More
From start to finish, my experience with Sterling McCall Acura has been superb. Lets begin by pointing out the friendly and professional staff, the attractive and fresh facilities, the excellent inventory Acura has been superb. Lets begin by pointing out the friendly and professional staff, the attractive and fresh facilities, the excellent inventory selection, and the fantastic products. Additionally, I never felt any pressure to "hurry up and close the deal". Rather, it was a zero pressure environment, whereby they were extremely patient while I made my decisions. Thank you, Mike Chan, for putting together an irresistible deal on my new TL. In summary: from meeting the receptionist, meeting with the sales staff, then on to the test drives, through the closing office and finally the delivery process, I have been pleased with each and every facet of my dealings at Sterling McCall Acura. More
Mr. Antonio Mora found me a great truck for a even greater price. He worked very hard for me and made sure I was taken care of. I highly recommend this man. He helped me make sure I understood every s greater price. He worked very hard for me and made sure I was taken care of. I highly recommend this man. He helped me make sure I understood every step of the way from the car buying experience and I felt very comfortable with him. More
I went to every Acura dealership in town plus at least 10 other non-Acura dealerships in The Woodlands (Audi, Chevy, Toyota, Mercedes, CarMax, Lexus, Honda, Ford, Mazda, etc.), and the way Marty treated me t other non-Acura dealerships in The Woodlands (Audi, Chevy, Toyota, Mercedes, CarMax, Lexus, Honda, Ford, Mazda, etc.), and the way Marty treated me throughout each step of my car search/buying experience was hands-down better than anywhere else I had been to. He was very professional, treated me with respect, and I didn't feel like he was playing games like so many other places do (trying to show you vehicles they know you aren't interested in, trying to convince you to buy new when you are set on buying pre-owned, pushing you out onto their lot to keep you at the dealership longer, etc.). Buying this vehicle was a daunting task given all the pressure I had received from some sales people and because of the lack of respect I was being shown by others for being female (not to mention having to lug my two little kids w/ me most of the time). With Marty, there was no pressure, no games, no disrespect. Just a nice guy trying to help me find a vehicle that suited my needs. In the end, I went with a vehicle I didn't intend on buying (I had been looking for an Acura MDX, but got a Mazda CX-9 Grand Touring)... and I am glad it worked out that I could give my business to Marty as he deserved it more than anyone else I had worked with in this process. Once my husband met him, he agreed. We would definitely go back to Sterling McCall Acura for any future servicing, trades, purchases, etc. More
Darrell Lowe was very knowledgeable, helpful and most importantly not a typical pushy salesman. He was very nice, made us feel comfortable and gave us the time we need to evaluate the care and make our importantly not a typical pushy salesman. He was very nice, made us feel comfortable and gave us the time we need to evaluate the care and make our decision. The Sterling McCall Acura dealership was very professional as a whole and we enjoyed the experience of purchasing our car there. More
Darrel could not have been more helpful. He was courteous, friendly, professional and extremely knowledgeable about all aspects of the vehicles. He accommodated all our requests and made sure that courteous, friendly, professional and extremely knowledgeable about all aspects of the vehicles. He accommodated all our requests and made sure that we were happy with our experience at Sterling McCall. He treated us as valued customers and continued with this same level of professionalism in communications after the sale was completed.I would highly recommend Darrel to any future Acura purchaser. More