
Sterling McCall Acura
Houston, TX
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Quality Service I bought my 99 Acura Rl new when it was Southwest Acura. I have continued to bring my vehicle back for oil changes. The service have always been go I bought my 99 Acura Rl new when it was Southwest Acura. I have continued to bring my vehicle back for oil changes. The service have always been good especially the complimentary car wash and vacuum. Thanks for excellent service !!! More
Good experience. Advisors are very professional, treating all clients with respect. Service performed meeting expectation. Waiting area is comfortable and coffee and s Advisors are very professional, treating all clients with respect. Service performed meeting expectation. Waiting area is comfortable and coffee and snack are a plus. Updating status by text and email is very good More
A1 service Frustrated that it took over two hours when told 1-1.5 hours. Cust service rep put somebody in front of me who came 30 min after me. Frustrated that it took over two hours when told 1-1.5 hours. Cust service rep put somebody in front of me who came 30 min after me. More
EXCELLENT!!! I absolutely LOVE this place! Everything from the customer service to the final product; EVERYTHING IS EXCELLENT!! Have recommended serval people to I absolutely LOVE this place! Everything from the customer service to the final product; EVERYTHING IS EXCELLENT!! Have recommended serval people to Sterling McCall! Wouldn't go anywhere else! More
Great customer service When purchasing, and now servicing our vehicle, we have encountered nothing but kind, respectful and helpful representatives. They have been very acc When purchasing, and now servicing our vehicle, we have encountered nothing but kind, respectful and helpful representatives. They have been very accommodating and gone out of their way to eliminate any inconvenience. Their customer service has been wonderful!! As well as their services!! More
Totally satisfied I have been having problem with door handle sensor they check it found no problem. My wife left dealership went shopping and driver side door sensor d I have been having problem with door handle sensor they check it found no problem. My wife left dealership went shopping and driver side door sensor did not work. More
Great service from Brandon in the Service Dept. Brandon took the time and effort to make sure I had my car serviced and made the process as affordable as possible considering the services I needed. Brandon took the time and effort to make sure I had my car serviced and made the process as affordable as possible considering the services I needed. It was refreshing to not have an "upsell" tactic. Will continue with Brandon as my Service Advisor going forward. More
Service Plus Service rep Brandon provided me with outstanding service plus. He promptly took care of my required maintenance and made needed recommendations. I wi Service rep Brandon provided me with outstanding service plus. He promptly took care of my required maintenance and made needed recommendations. I will continue to have my TLX serviced at Sterling McCall Acura and will recommend rep Brandon given the opportunity. More
Great experience and service 👍🏻 Leased an Acura MDX, great car, and the service provided at Sterling was excellent. It was a friendly and relaxed environment. Definately, I would go Leased an Acura MDX, great car, and the service provided at Sterling was excellent. It was a friendly and relaxed environment. Definately, I would go back there again. More
No car wash I just,make an appointment before at my arrive, the person in the phone offer me a car wash after the oil change, thay,nevwr happen, they,just made t I just,make an appointment before at my arrive, the person in the phone offer me a car wash after the oil change, thay,nevwr happen, they,just made the oil changed and not car wash. More