Sterling McCall Acura

I recently braught my TL in for service where I met with I recently braught my TL in for service where I met with my regular service advisor Louis. Louis, is always respectful, honest and consista I recently braught my TL in for service where I met with my regular service advisor Louis. Louis, is always respectful, honest and consistant in accomodating me with my routine work. I have done buisness with other dealerships for service such as oil changes, detailing and part replacements but never have I felt this content about service well done. In fact, I can not think of a time where I've left sterling McCall Acura unsatisfied or uncertain about my car. All of my questions were answered (I do not know much about cars) So, I reccomend this dealership to all of my friends, family, and co-workers because I know they will continue to be in the great hands of the entire staff. I absolutely love the same day service, piece of mind and courtesy. I am certain my TL will last along time thanks to my helpful service advisor Louis and the rest of the acura staff. More

Being recently forced into the new car market I visited over 15 dealerships and test drove at least 25 different automobiles. Purchasing a new vehicle has rarely been a pleasant experience for me so needl over 15 dealerships and test drove at least 25 different automobiles. Purchasing a new vehicle has rarely been a pleasant experience for me so needless to say I was not excited with the task at hand. When I entered Sterling McCall Acura, I was immediately greeted by a very professional and pleasant staff. My expectations are high because I don't believe customer service is something you should be forced to give up for a "good deal". My salesperson was Aaron Strand and when I met him I immediately felt at ease and comfortable with his approach to doing business; it was apparent that excellent customer was a top priority for Aaron and an integral part of the business culture at Sterling McCall Acura. He encouraged me to test drive different Acura models and helped me identify the automobile best suited for my transportation needs. Aaron took excellent care of me throughout the entire process of purchasing my new Acura, he answered all my questions, made suggestions, addressed my concerns, and never made me feel pressured, anxious or uncomfortable. He also brought in the best finance manager, Ki Yoon, to complete the finance portion of the deal. The entire experience was smooth and without the hassle many of us have come to expect in the new car purchasing process. I would definitely recommend Sterling McCall Acura, Aaron Strand and Ki Yoon to any persons looking to purchase a new vehicle! I would feel confident referring any friend to Aaron and the staff at Sterling McCall Acura. Thank you Aaron, Ki and the Sterling McCall Acura Staff!! More

My wife and I went to browse some preowned MDXs. I had expected the environment to be like a room full of sharks. It was quite the opposite, Darryl was very helpful in wanting to find out our needs. We we expected the environment to be like a room full of sharks. It was quite the opposite, Darryl was very helpful in wanting to find out our needs. We went in just to browse the lot but ended up test driving the car. We are now looking at doing a lease option. We were satisfied in our service and look forward to purchasing a new car from Sterling McCall soon. Thanks, Eric Elliott More

I always find my service writer, Jack Chambers, to be very friendly and gracious when I arrive. He is very accommodating to my service needs and will provide a loaner car if needed and reserved. He mak very friendly and gracious when I arrive. He is very accommodating to my service needs and will provide a loaner car if needed and reserved. He makes the ordeal of having to get car maintenance done as friendly and easy as possible. More

The staff at Sterling McCall Acura were friendly, helpful and professional. Aaron the salesperson took time to explain every detail of vehicle. I will recommend the dearlership to all my family and friends. and professional. Aaron the salesperson took time to explain every detail of vehicle. I will recommend the dearlership to all my family and friends. I have only driven my vehicle for a few days but I love it!! More

Sterling McCall Acura offers great service. They always take care of me and pay attention to getting it right. I have never had a problem and can easily get an appointment when I need one. I am on my secon take care of me and pay attention to getting it right. I have never had a problem and can easily get an appointment when I need one. I am on my second Acura SUV that I purchased from Sterling McCall. More

Exceptional service, professional manner in dealing with the trade-in and purchase of a new Acura-very high reliability of doing what they say-made buying my car a pleasure. The entire process from my firs the trade-in and purchase of a new Acura-very high reliability of doing what they say-made buying my car a pleasure. The entire process from my first visit to value the trade-in of my existing car through the purchase and delivery of my new car was 4 days. I was provided a 2010 Acura to use after I turned over my 2005 Acura until my 2010 Acura was received by the dealer and prepared for delivery to me. My previous service visits have always been outstanding, prompt and professional. In some cases, I was also provided with a complimentary loaner car while mine was being serviced. More

Antonio did a wonderful job. He was very informative and professional. He showed me various models and explained the features very well. He also showed me the service center and explained how it worked. professional. He showed me various models and explained the features very well. He also showed me the service center and explained how it worked. I would gladly refer a friend to Sterling McCall and to Antonio Mora. More

I purchased a certified used car and the entire purchase experience was friendly, professional and no pressure. I have had routine service now three times in the past year and each experience was exception experience was friendly, professional and no pressure. I have had routine service now three times in the past year and each experience was exceptional. My car was taken into service within minutes of the appointment time and the total service time was well within the expected time frame. The service writers were professional and courteous. I am usually not a fan of dealer service, but Sterling McCall Acura has changed my mind. More

I am very impressed with Sterling Acura. This is my second visit and I chose the dealership because of it's ratings. I was not disappointed. The staff was courteous and provided me with the information second visit and I chose the dealership because of it's ratings. I was not disappointed. The staff was courteous and provided me with the information I needed regarding my vehicle. I had been to another Acura dealership in the DFW-area and they informed me that the service I had at Sterling that took 3 hrs would take 3-4 days there. I still can't understand the descrepancy and this was a factory recall. Obviously, I chose the right place to take care of my needs. Thanks again, Sterling. More