
Sterling McCall Acura
Houston, TX
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The employees were courteous and responsive. They kept us updated about the status of repairs and, at the end, walked us through everything that had been done in an easy to understand way. They kept us updated about the status of repairs and, at the end, walked us through everything that had been done in an easy to understand way. More
Justin Jackson jjackson@sterlingmccallacura. com customer service was very good. Although the service department was busy they were able to schedule my visit and it was actually enjoyable. com customer service was very good. Although the service department was busy they were able to schedule my visit and it was actually enjoyable. More
Kaitlyn was and is amazing! ! Smart, knowledgeable, organized, pleasant with a quiet self confidence that inspired confidence in me that she could fix the major problem with our ! Smart, knowledgeable, organized, pleasant with a quiet self confidence that inspired confidence in me that she could fix the major problem with our car which I knew I was in good hands and she came through! She even pulled a loaner out of her… hat! And I don’t even live in Houston anymore. Free advice to management, do what you can to keep her! More
The service was excellent! Pratik was one of the best service agents I’ve worked with. He took care of all my pending recalls and also advised me on the necessary services for Pratik was one of the best service agents I’ve worked with. He took care of all my pending recalls and also advised me on the necessary services for my vehicle. His guidance and assistance helped me make the right decisions with confidence. I truly appreciate his professionalism and support. More
I had an excellent experience with my service advisor today. He was very knowledgeable and went above and beyond to provide exceptional customer service! today. He was very knowledgeable and went above and beyond to provide exceptional customer service! More