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Sterling McCall Acura

Houston, TX

4.8
1,001 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 1,001 reviews

April 22, 2025

The employees were courteous and responsive. They kept us updated about the status of repairs and, at the end, walked us through everything that had been done in an easy to understand way. More

by jeancoua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Apr 25, 2025 -

Sterling McCall Acura responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 17, 2025

Kait Le, the representative was so nice and helpful, very knowledgeable. She answered all my questions. More

by rckeyln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kait Le
Apr 19, 2025 -

Sterling McCall Acura responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 16, 2025

Every service experience has been really great, no complaints, service advisor are great, shout out to David More

by Marlon-91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Apr 17, 2025 -

Sterling McCall Acura responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2025

Everybody in this place is so nice and helpful, Especially service Advisor David Gilbert is very humbled and like to help customer. More

by neptune7321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Apr 17, 2025 -

Sterling McCall Acura responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura! If you have any further questions, please give us a call. We're always happy to help!

April 16, 2025

Even though they are remodeling the service is still great. I was greeted upon arrival and my service rep, was there for my appointment. More

by Desired1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Apr 17, 2025 -

Sterling McCall Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura! We are always more than happy to assist you if anything else comes up. Take care!

April 16, 2025

Great customer service by my advisor also got my car taken care of in a timely matter. More

by gluna810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Apr 17, 2025 -

Sterling McCall Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura! We are always more than happy to assist you if anything else comes up. Take care!

April 16, 2025

Justin Jackson jjackson@sterlingmccallacura. com customer service was very good. Although the service department was busy they were able to schedule my visit and it was actually enjoyable. More

by angel.zayas2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson jjackson@sterlingmccallacura.com
Apr 18, 2025 -

Sterling McCall Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura. Please don't hesitate to reach out if there's anything additional we can do for you.

April 16, 2025

Kaitlyn was and is amazing! ! Smart, knowledgeable, organized, pleasant with a quiet self confidence that inspired confidence in me that she could fix the major problem with our More

by smkatz1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Le
Apr 18, 2025 -

Sterling McCall Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura. Please don't hesitate to reach out if there's anything additional we can do for you.

April 15, 2025

The service was excellent! Pratik was one of the best service agents I’ve worked with. He took care of all my pending recalls and also advised me on the necessary services for More

by suryakantbagwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Partik
Apr 17, 2025 -

Sterling McCall Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to Pratik here at Sterling McCall Acura! We are always more than happy to assist you if anything else comes up. Take care!

April 14, 2025

I had an excellent experience with my service advisor today. He was very knowledgeable and went above and beyond to provide exceptional customer service! More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prithik
Apr 15, 2025 -

Sterling McCall Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura. Please don't hesitate to reach out if there's anything additional we can do for you.

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