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Sterling McCall Acura

Houston, TX

4.8
943 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 943 reviews

March 01, 2025

David Gilbert in the service department was excellent. David Gilbert is outstanding in customer service. More

by kw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wang
Mar 03, 2025 -

Sterling McCall Acura responded

Hi, thanks for your praise and kind comments about David. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 01, 2025

Nice trustworthy people That’s why I keep coming back since 2012. David is super nice More

by phreaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Mar 04, 2025 -

Sterling McCall Acura responded

Hi, thank you so much for the positive review! We're looking forward to your next visit with us!

February 27, 2025

I had an appointment for 8:30. I arrived early. It took 2 hours to do an oil change an access my car. You could see the extra time if they were working on it for other issues. Als More

by agmom11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Mar 09, 2025 -

Sterling McCall Acura responded

I am so sorry for the experience you had so far. Please contact me directly at my personal cell phone: 281-932-3850.I will be glad personally to make all the arrangements to secure the best world class service for you. I am looking forward to hearing from you. Talk to you soon. Regards, Valerian Kuznetsov General Manager 281-932-3850

February 27, 2025

Great location, excellent service, very informative and helpful agents. Overall a great place to get service and purchases done. More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson, Grecia Vega
Feb 28, 2025 -

Sterling McCall Acura responded

Hi Susan, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2025

Scheduled major service for my car online. Met Brandy at the appointment time. She had the loaner ready to go. It was hassle free to drop off my car for service and go to work in the loaner More

by emailtuando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez, Grecia Vega
Mar 01, 2025 -

Sterling McCall Acura responded

Hi, we're happy you found Brandy to be so supportive during your experience here at Sterling McCall Acura. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 26, 2025

The car service receptionist (Antonio) was very professional and straight-forward with the diagnostic and recommendation and communication. More

by luke4theskywalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio, Grecia Vega
Feb 28, 2025 -

Sterling McCall Acura responded

Hi, thanks for your praise and kind comments about Antonio. Feel free to reach out to us if you need anything. Have a wonderful day.

February 24, 2025

Very good and fast service! They offer so nice and thoughtful Uber Transit so that we can get to the shop in time . More

by GBBonham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs Brandy
Feb 28, 2025 -

Sterling McCall Acura responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2025

Did oils change service at sterling McCall Acura. The service was exceptional. The scheduling system was easy and professional. The agent was friendly and professional. More

by Aladdein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget , Grecia Vega
Feb 28, 2025 -

Sterling McCall Acura responded

Hi Aladdein, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 23, 2025

This dealership had friendly customer service and updated me along the process. This was a nice experience! More

by SaraJ
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 28, 2025 -

Sterling McCall Acura responded

Hi Saraj, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 22, 2025

Great service with Antonio M! Thanks for the loaner! Fast quick service. I would recommend! More

by tracycalh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio m
Feb 24, 2025 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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