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Sterling McCall Acura
Houston, TX
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Easy and clear deal. All conditions were described in Easy and clear deal. All conditions were described in the email and confirmed by phone in the last stage. All deal was completed via internet and em Easy and clear deal. All conditions were described in the email and confirmed by phone in the last stage. All deal was completed via internet and email. No hassle over the price. In dealership, Shelby prepared everything for us and all we had to do was to test drive and sign the contract. Great buying experience. Financing was also very pleasant, no pressure and very well guided about warrnty and etc. I personally buy the car through internet since I do not like face to face deal. This is my 4th car as internet buying and it was most pleasant buying experience. Thanks for Sterling Mccall and Mr. Eastin. More
As soon as I pull up to the service department, I am greeted with friendly and warm salutations. I am attended to promptly and the service mangers are knowledgeable about each car that is brought in. greeted with friendly and warm salutations. I am attended to promptly and the service mangers are knowledgeable about each car that is brought in. I have shopped prices and they are within a reasonable range. I am told what services that could or should be performed, but I never felt a 'pressure' to do anything I did not want, which is VERY important to me. I have been to this dealership at least five times and the work is always performed right the first time. They have a great waiting area with internet, TV, and starbucks. I actually don't mind waiting an hour or so for service. I will continue to bring my car to this dealership every time. More
After visiting several dealerships while searching for a new vehicle, I decided to stop by Sterling McCall Acura during my lunch hour to see their selection. They had the largest selection that I'd come ac new vehicle, I decided to stop by Sterling McCall Acura during my lunch hour to see their selection. They had the largest selection that I'd come across and actually had all of the color combinations I had in mind to compare side by side. Patrick Bason approached me as I was browsing the lot. He was very knowledgable about the vehicles and respected my lack of time to go through the usual dealership process. I let him know my choice of car, and asked him to work out the best deal he could. One hour later, he called with the best deal I had found so far. No haggle or wasted time, simply their best deal. Everyone at the dealership was extremely accommodating and friendly. They all put their best foot forward to gain my business. The best experience I've had with a dealership in over 10 years! More
Working with Bob Cook was great. He was easy to work with he made me very good price the first time. I got top dollar for my trade-in as well. Everyone there is friendly and very customer focused. Buying the he made me very good price the first time. I got top dollar for my trade-in as well. Everyone there is friendly and very customer focused. Buying the car was fun and not stressful like most dealerships. Even my wife enjoyed the process of buying the car. I highly recommend them. More
I bought my MDX from another dealer, but have performed all service at Sterling McCall since August 2003. They are great to deal with and never try to oversell. I imagine they are somewhat higher than us all service at Sterling McCall since August 2003. They are great to deal with and never try to oversell. I imagine they are somewhat higher than using an independent garage, but since I had an extended warranty, I decided to keep going to them because I liked their service. More
My family has two Acuras and regularly comes to this dealer for service. The quality of work is top-notch and the staff go out of their way to make sure everything is done correctly, and with a smile. dealer for service. The quality of work is top-notch and the staff go out of their way to make sure everything is done correctly, and with a smile. I most appreciate how they treat my older car with the same loving care as the newer one. Acuras are great vehicles with solid reputations, but the service at Sterling McCall is even better! More
This is my second purchase from Sterling McCall Acura and on both occasions had an amazing purchase experience. I worked with both Darrell Lowe & Mike Chen and both are so knowledgeable about the Acura prod on both occasions had an amazing purchase experience. I worked with both Darrell Lowe & Mike Chen and both are so knowledgeable about the Acura product and were able to answer all my questions. They were always friendly and courteous. I thank them both for another great experience and will make sure and recommend the dealership and team to friends and family. More
I had leased my car from them in 2007. The lease was ending and these two individuals went above and beyond to help me out. Bob Cook and Ki Yoon made me feel at ease and worked with me so that I could ending and these two individuals went above and beyond to help me out. Bob Cook and Ki Yoon made me feel at ease and worked with me so that I could purchase the car. It shows that in these times people like Bob Cook and Ki Yoon exist who did not let a stranger down and did all they could to help me. I know I will always come here for my future purchases and would recommend all to come to Sterling Mccall Acura and let them wow you with their kindness and great customer service. Great job And God Bless More
I started to purchase a vehicle at another dealership. I had already signed the buyers order. But, I had to go home to get proof of insurance and title for the trade in. My wife suggested I contact Anton had already signed the buyers order. But, I had to go home to get proof of insurance and title for the trade in. My wife suggested I contact Antonio Mora just to compare vehicles and prices. I made the trip over to Sterling McCall Acura and test drove 3 vehicles. Antonio did a great job explaining all of the benefits and features. I ended up taking the original car back and buying one from Antonio. Sterling McCall allowed more for my trade than the prior dealership. I am very satisfied with my overall experience. More
We thought the dealership was very friendly, but professional. they worked with us so that we were able to buy a car - the MDX - that I have wanted for over 15 years. I had the pleasure of ownin professional. they worked with us so that we were able to buy a car - the MDX - that I have wanted for over 15 years. I had the pleasure of owning a Legend when they were first introduced to the US. I am very glad - thanks to the cooperation of Hermie and Sterling McCall, to be driving an Acura once again. More